Upon arrival to the hotel, we were gladly told that the hotel was full!!! Even if the night was already paid for and we had a confirmed reservation!, there was nothing to do. We were not the only ones and everyone was quite upset about the situation. We were transferred to another Barcelo hotel (Rincon del Valle) which was OK but no pool, no bar, no gardens, no alchool at the restaurant and the bar, and the hotel is location is quite bad..To compensate they gave us a free dinner, but we did not really enjoy the restaurant there. So not a really good experience!








