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“Great stop off place or base to see the area.” 4 of 5 stars
Review of Barcelo San Jose Palacio

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Barcelo San Jose Palacio
4.0 of 5 Hotel   |   Residencial El Robledal | Uruca, San Jose 458-1150, Costa Rica   |  
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Up to 35% discount
Ranked #37 of 86 Hotels in San Jose
Carlisle, United Kingdom
Senior Contributor
49 reviews 49 reviews
16 hotel reviews
Reviews in 25 cities Reviews in 25 cities
28 helpful votes 28 helpful votes
“Great stop off place or base to see the area.”
4 of 5 stars Reviewed July 27, 2012

This is a great hotel.
Good outdoor pool.
Good standard of room.

The room was incredible. We are members so get a slightly better than standard room. However, even the standard is good.

Stayed here several times.

Always good to phone ahead.
Make use of the free bus service to the airport. Pre-book with the hotel for them to send a cab for you. (makes transit a lot easier)

Food is good in the restaurant. Standard large catering quality.
Food in the bar and pool side bar is limited, dear and greasey. Its the only downer.

The staff are very friendly and the hotel grounds and pool make it worth while for people in transit or taking a short break to see the area.

Excellent variety of day trips available from the hotel.

Room Tip: Email ahead to discuss your room. Stay away from elevator shafts, they are quite noisy. Join the cl...
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  • Stayed September 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nmurillo, Director de Relaciones con Clientes at Barcelo San Jose Palacio, responded to this review, August 25, 2012
Dear Client,

Thank very much for taking the time to write a comment with regard to your visit to the Hotel Barceló San Jose Palacio and we are very proud to know that your stay was exceeding your expectations.

For all of us, as part of the Barceló Hotels and Resorts, we strongly believe that each guest has a unique experience and it’s glad to know that you were satisfied with our services.

We do appreciate very much that you chose us to be your host in Costa Rica, and thank you so much for sharing with us a moment that mean so much for you.

Your continued patronage is the utmost importance, and hope you will allow us the opportunity to serve you again in the near future.

Best Regards



Daniela Ramirez
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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624 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
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English first
Baton Rouge
Top Contributor
134 reviews 134 reviews
35 hotel reviews
Reviews in 51 cities Reviews in 51 cities
120 helpful votes 120 helpful votes
4 of 5 stars Reviewed July 21, 2012

The hotel was beautiful. A top rate hotel with magnificent grounds, very comfortable beds, lovely common areas with great pools. The meals were also great here with breakfasts with omelets and eggs cooked to order with many selections of food. The dinner buffets were also very good with nice entrees and side dishes. The desserts were also plentiful and tasty. It was hard not to gain weight. The wait staff were very good and the hotel staff were very attentive to requests.

  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nmurillo, Director de Relaciones con Clientes at Barcelo San Jose Palacio, responded to this review, August 25, 2012
Dear Client,

Thank very much for taking the time to write a comment with regard to your visit to the Hotel Barceló San Jose Palacio and we are very proud to know that your stay was exceeding your expectations.

For all of us, as part of the Barceló Hotels and Resorts, we strongly believe that each guest has a unique experience and it’s glad to know that you were satisfied with our services.

We do appreciate very much that you chose us to be your host in Costa Rica, and thank you so much for sharing with us a moment that mean so much for you.

Your continued patronage is the utmost importance, and hope you will allow us the opportunity to serve you again in the near future.

Best Regards



Daniela Ramirez
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Akron, Ohio
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 19, 2012

While staying in San Jose, we discovered...were told about the best deluxe buffet in town, & it just happens to be in the Barcelo Palacia Hotel in San Jose...$26 per person...& it's gorgeous. Tables & tables of food displayed for your enjoyment...of course, it's there because of their casino, but it's extremely well done. There's nothing like it in San Jose...it's strictly top drawer, but go hungry, because there's more food than you will ever consume...& the desserts are over the edge & totally delightful...this is one serious FIRST CLASS OPERATION!!

Room Tip: This review is about their restaurant/buffet...we did NOT stay there.
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  • Stayed August 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nmurillo, Director de Relaciones con Clientes at Barcelo San Jose Palacio, responded to this review, August 25, 2012
Dear Client,

Thank very much for taking the time to write a comment with regard to your visit to the Hotel Barceló San Jose Palacio and we are very proud to know that your stay was exceeding your expectations.

For all of us, as part of the Barceló Hotels and Resorts, we strongly believe that each guest has a unique experience and it’s glad to know that you were satisfied with our services.

We do appreciate very much that you chose us to be your host in Costa Rica, and thank you so much for sharing with us a moment that mean so much for you.

Your continued patronage is the utmost importance, and hope you will allow us the opportunity to serve you again in the near future.

Best Regards



Daniela Ramirez
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tubingen, Germany
Senior Contributor
30 reviews 30 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 10, 2012

I have been many times in this hotel in the past 20 years. Staff is always very friendly and helpful.
Fantastic garden and pool. I think it is by far the nicest poolarea in San Jose.

Gym is a little bit small and a re-fresh would not be bad.

Rooms a big with lovely beds. Style might be considered as "oldfashioned" however that is what makes some of it´s charme.

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nmurillo, Director de Relaciones con Clientes at Barcelo San Jose Palacio, responded to this review, August 25, 2012
Dear Client,

Thank very much for taking the time to write a comment with regard to your visit to the Hotel Barceló San Jose Palacio and we are very proud to know that your stay was exceeding your expectations.

For all of us, as part of the Barceló Hotels and Resorts, we strongly believe that each guest has a unique experience and it’s glad to know that you were satisfied with our services.

We do appreciate very much that you chose us to be your host in Costa Rica, and thank you so much for sharing with us a moment that mean so much for you.

Your continued patronage is the utmost importance, and hope you will allow us the opportunity to serve you again in the near future.

Best Regards



Daniela Ramirez
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palm Harbor, Florida
Top Contributor
56 reviews 56 reviews
12 hotel reviews
Reviews in 29 cities Reviews in 29 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 21, 2012

Have stayed here several times on business trips and have always found it outstanding. Friendly staff, clean, quiet rooms, excellent food. Its location is central to both downtown San Jose and the Airport and has easy access to outlying tourist attractions. Will be staying there again and again.

  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nmurillo, Director de Relaciones con Clientes at Barcelo San Jose Palacio, responded to this review, August 25, 2012
Dear Client,

Thank very much for taking the time to write a comment with regard to your visit to the Hotel Barceló San Jose Palacio and we are very proud to know that your stay was exceeding your expectations.

For all of us, as part of the Barceló Hotels and Resorts, we strongly believe that each guest has a unique experience and it’s glad to know that you were satisfied with our services.

We do appreciate very much that you chose us to be your host in Costa Rica, and thank you so much for sharing with us a moment that mean so much for you.

Your continued patronage is the utmost importance, and hope you will allow us the opportunity to serve you again in the near future.

Best Regards



Daniela Ramirez
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Granite Bay
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 21, 2012

From the moment we were greeted at the front desk by Andrey, who was the most charming and delightful person ever, we knew we had arrived at some place that was truly special. The room was lovely, the incredible breakfast buffet with omelets, fresh tropical fruits and so much more (complete with Asti), and the gorgeous tropical grounds leaving us wanting to return. The staff could not do enough for us. They were wonderful. While we took tours two of the days we were there, we savored one day sitting by the pool sipping on delicious tropical drinks created just for us by the bartender. We were there for our 27th anniversary and this entire stay was truly a "gift." The complimentary airport shuttle was really nice, as well. I can not sing the praises of this fabulous resort enough. We shall be looking for Barcelos in the future.

Room Tip: I can't imagine any room in this hotel would be a bad one. Ours looked out over the beautiful mo...
See more room tips
  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naples, FL
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 14, 2012

Good location, clean rooms, good food, and friendly staff!

Room Tip: Try for a room on the 5th or 6th floor.
See more room tips
  • Stayed June 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nmurillo, Director de Relaciones con Clientes at Barcelo San Jose Palacio, responded to this review, August 25, 2012
Dear Client,

Thank very much for taking the time to write a comment with regard to your visit to the Hotel Barceló San Jose Palacio and we are very proud to know that your stay was exceeding your expectations.

For all of us, as part of the Barceló Hotels and Resorts, we strongly believe that each guest has a unique experience and it’s glad to know that you were satisfied with our services.

We do appreciate very much that you chose us to be your host in Costa Rica, and thank you so much for sharing with us a moment that mean so much for you.

Your continued patronage is the utmost importance, and hope you will allow us the opportunity to serve you again in the near future.

Best Regards



Daniela Ramirez
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Barcelo San Jose Palacio

Address: Residencial El Robledal | Uruca, San Jose 458-1150, Costa Rica
Phone Number:
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in San Jose
#7 Luxury Hotel in San Jose
#19 Business Hotel in San Jose
Price Range (Based on Average Rates): $
Hotel Class:4 star — Barcelo San Jose Palacio 4*
Number of rooms: 254
Reservation Options:
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Also Known As:
Barcelo San Jose Palacio Hotel San Jose
San Jose Barcelo
Barcelo Palacio Hotel Costa Rica
Barcelo San Jose Palacio Costa Rica

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