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“Went for Sven nights stayed one night in San Jose. Safe clean and great value” 5 of 5 stars
Review of Vesuvio Hotel

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Vesuvio Hotel
2.5 of 5 Hotel   |   Avenida 11, Calle 13-15 | Barrio Otoya, San Jose 1316, Costa Rica   |  
Hotel amenities
Ranked #60 of 85 hotels in San Jose
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Went for Sven nights stayed one night in San Jose. Safe clean and great value”
5 of 5 stars Reviewed March 28, 2013 via mobile

Hotel sent shuttle to pick me up. Hotel is in great area safe clean with wifi and hotel water. Staff very friendly caring they went out of their way to make things awesome

I really hope you stay at this hotel so you get to enjoy what me and my husband did.

Great price location and room. I really recommend this hotel.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vesuviocr, Gerente at Vesuvio Hotel, responded to this review, March 29, 2013
Dear Jelly196:

We are more than glad to hear that you have enjoyed your stay so much at Hotel Vesuvio and the service provided by our hotel staff was so much appreciated. We are constantly evaluating our staff to provide the best possible service. I am also glad to hear that the WIFI worked perfectly according to your expectations. Thank you for sharing your very positive comments with Tripadvisors's readers. We always try to provide our guests a very good "value for money ", offering an excellent and safe location just 5 minutes walk from downtown San Jose where you can find banks, shops, restaurants, night life and museums. We hope to have the pleasure to seeing you on your next trip to our beautiful Costa Rica!

Regards,

Laura Jimenez
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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47 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
Tulum, Mexico
Senior Contributor
41 reviews 41 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed March 24, 2013

simple, secure, not expensive place to stay in the capital of costa rica. not more than a night its in a secure neighbourhood in san jose, the front desk is extremely nice and helped me in what i needed. the rooms are simple, bathrooms really small and the street in the end of the afternoon is extremely noisy. beds are confortable. not much to say. enought for what you pay.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vesuviocr, Gerente at Vesuvio Hotel, responded to this review, March 25, 2013
Thank you for choosing Hotel Vesuvio for your lodging accommodation in San Jose, and thanks for sharing your good experience with us. We really appreciate it when our guest let us know what they love about our hotel or what we can improve on. We agreed with you that Hotel Vesuvio offers a very good "value for money " , also being the perfect and secure location, 5 minutes walk from downtown San Jose and near to banks, shops, restaurants, night life and museums. We are really sorry to hear that the noise coming from the street disturbed you; we are working to fix these issues, preventing this kind of inconveniences and of course maximizing our guest satisfaction. We are constantly evaluating our staff to provide the best possible service. I hope you stay with us next time you come to Costa Rica.

Regards,

Laura Jimenez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 23, 2013

Really enjoyed my stay. The young lady who works until 10 p.m. is a sweetie and was very friendly and helpful as was all the staff. Great location. Breakfast was very good. Helped with taxi to airport, and he arrived right on time. Manager a great guy. Would return...in fact can't wait to!

Room Tip: Close to the Sportsman Lodge, great for single guys who are visiting San Jose.
See more room tips
  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vesuviocr, Director General at Vesuvio Hotel, responded to this review, January 28, 2013
Dear Richard M;

Thank you very much for your nice review and for sharing with TripAdvisors's readers your good experience during your stay in Hotel Vesuvio. We all remembered you perfectly, you stayed with us just a few days ago and I am very glad to know that the hotel staff could help you with all your needs. I am also very glad to hear that you did enjoyed our American breakfast, this has been a plus to the Hotel. We agree with you about Hotel Vesuvio being the perfect location, just 5 minutes walking from the heart of downtown, San Jose.

We are constantly evaluating our staff to provide the best possible service. We really appreciate you choosing Hotel Vesuvio for your lodging accommodation in San Jose. I hope you stay with us next time you come to Costa Rica and hope to see you both soon!

Best regards

Laura Jimenez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Globe, Arizona
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 9, 2012 via mobile

We arrived late night completely exhausted. Although we believed to have paid before, the receptionist ask for payment and we stated that it has been paid. We got the key to our room right away and the next day the receptionist asked again for payment. After a good night sleep, we realized that this was the one hotel we have not yet paid. We apologized and made the payment and we both are grateful that we were not pushed upon arrival and that they trusted us and gave us the room!

Thanks guys!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vesuviocr, Director General at Vesuvio Hotel, responded to this review, December 12, 2012
Dear Biner_Globearizona

First of all I want to thank you for choosing Hotel Vesuvio for your lodging accommodation. Thanks for your review and for sharing your good experience at Hotel Vesuvio with TripAdvisors readers. I am glad to hear that the hotel staff was helpful during your stay with us, and that finally everything was clear about the payment. It is good to hear that you had a good night sleep at the Hotel. The guest satisfaction is our highest priority, we are constantly evaluating our staff to provide the best possible service. I hope you would stay with us next time you come to Costa Rica. Hope to see you both soon!

Regards,

Laura Jimenez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grass Valley, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 3, 2012 via mobile

I would highly recommend this hotel. The grounds are beautiful, and the staff was incredible. Carlos went above and beyond in accommodating me and figuring out what was in my best interest in figuring out transportation to and from the hotel. Unlike other places, where they will help with touring because they get a cut of the cost, Carlos helped out immensely just because he's that kind of a person. The chef in the restaurant was equally as wonderful (I've forgotten his name!). His breakfast was great, and he was careful in wanting to fix exactly what I wanted. He and his wife were a joy to visit with. I love supporting people and businesses whose primary concern and approach is customer service!!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vesuviocr, Director General at Vesuvio Hotel, responded to this review, December 10, 2012
Dear Gemmer983

Thanks for your review and thanks for sharing your good experience with TripAdvisor's readers. Carlos and Juan Carlos, our chef, remembered your stay very well in the hotel just some days ago. They really enjoyed having you with us. I am glad to know that the hotel staff can help you with all your requirements and that you were very satisfied with our breakfast. We agree with you about Hotel Vesuvio being the perfect location, very near to the museums, theaters, banks, shops, restaurants, just 5 minutes walking from the heart of downtown, San Jose. The guest satisfaction is our highest priority in Hotel Vesuvio, we are constantly evaluating our staff to provide the best possible service. Thanks for taking your time to let us know about your experience with Hotel Vesuvio. I hope you and your friend would stay with us next time you come to Costa Rica. We really appreciate you choosing Hotel Vesuvio for your lodging accommodation in San Jose. Hope to see you both soon!

Regards,

Laura Jimenez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 12, 2012 via mobile

We stayed here prior to a group tour and found the hotel to be simple, clean and have friendly staff. Any thing going on in the halls and next rooms could be easily heard at night.

  • Stayed February 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vesuviocr, Director General at Vesuvio Hotel, responded to this review, September 26, 2012
Dear Mr. & Mrs. Tapave:

Thank you for choosing Hotel Vesuvio during your stay in San Jose, Costa Rica. We really appreciate you bringing these issues to our attention so that we can improve our guest’s happiness. We are really sorry to hear that the noise coming from the hall and other rooms disturbed you; but we want to let you know that we are working to fix these issues, preventing this kind of inconveniences and of course maximizing our guest satisfaction. Thank you for taking your time in writing this comment. I can assure we are doing our best to provide a high quality service to our guests. I hope you stay with us next time you come to Costa Rica.

Laura Jimenez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eagle, Co
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 27, 2012

We stayed here when the hotel we wanted to stay was booked. The room was decent size with a king bed. It had an rank smell. The bathroom smelled like sewer. The people were helpful and friendly. The terrace was a great place to sit and meet other travelers. The ¨breakfast¨ was a piece of toast, banana and coffee. Would love to recommend this place only because we meet some great people here, but would not stay again. The location is fantastic.

  • Stayed February 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vesuviocr, Gerente at Vesuvio Hotel, responded to this review, March 14, 2012
Thank you for your comments, they are really important for us to improve our service. We are working hard to resolve the problem with the noise. I hope that you stay with us in your next trip to Costa Rica.

Laura Jimenez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Vesuvio Hotel

Address: Avenida 11, Calle 13-15 | Barrio Otoya, San Jose 1316, Costa Rica
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #60 of 85 hotels in San Jose
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Vesuvio Hotel 2.5*
Official Description (provided by the hotel):
The Vesuvio Hotel is located in the historical downtown, walking distance from the most important attractions of San Jose city, such as The National Theater, The Cultural Plaza, The National Library, Museums, Shops, Restaurants, Banks, Nightlife and beautiful exotic parks. The hotel is located in Barrio Otoya, one of the oldest districts in the area and is away from the noise and traffic of downtown, yet close enough to be able to walk the central business district within a few minutes. The management makes it a priority to give their guests the fullest attention to every detail. Personalized service is the key to this owner management hotel.The hotel has 20 carpet and comfortable rooms, private bathroom with hot water, cable color T.V., phone and safe deposit box, restaurant with international cuisine, room service, private parking, laundry service, Fax and Internet access. The American Breakfast is included in the rate.*Free parking.*Free Internet access.*Free children under 12.*Free breakfast.*Free storage room. ... more   less 
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Also Known As:
Vesuvio Hotel San Jose
Vesuvio Hotel Costa Rica/San Jose

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