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“Nice place” 4 of 5 stars
Review of Hotel Santo Tomas

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Hotel Santo Tomas
3.0 of 5 Hotel   |   Avenue 7 Between Streets 3 and 5 | 250 Meters West from INS Building, San Jose, Costa Rica   |  
Hotel website
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Hotel amenities
Special Price
10% Off 3 nite Min. Stay
Ranked #9 of 86 Hotels in San Jose
Wisconsin
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
“Nice place”
4 of 5 stars Reviewed January 26, 2011

Good restaurant, good rooms, the pool area looked really nice but I didn't get a chance to use it. I'd stay there again.

  • Stayed January 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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606 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (175)
Date | Rating
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  • English first
  • French first
  • German first
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English first
Portland, Oregon
1 review
5 of 5 stars Reviewed January 26, 2011

We arrived at night in the dark, but could feel the history of the building, the old coffee market where buyers and sellers of coffee came together. Our room was wonderfully done, with small extras, a water service on the dresser, and a nice old lamp at the bedside. The outside grounds were charming, the pool beautiful. We had a wonderful soup at the restaurant that evening and visited with the staff. In the morning we enjoyed a wonderful breakfast included in our price, and visited with other travelers.
Although we only stayed one night, the staff was helpful as can be. They helped us contact a car rental agency who brought our car to the hotel and spent two hours in the lobby helping us with good places to drive to.
I highly recommend this hotel to anyone wanting the true taste of Costa Rica.

  • Stayed January 2011, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Seattle, WA
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 9, 2011

We had planned the lodging only for the first part of our three week backpacking trip, meeting in San Jose (one from Nica, one from the US). The second half was a literal gamble. When leaving Dominical, we went online for discounted rooms in San Jose and up popped the HST for $55 (breakfast included) in the historical district - we were very intrigued after looking at the promising website. We called and asked their availability and the rep said they only had one room available...for $40....but there was a 'catch'. With great humility, the rep informed us that our room was not for 'fat people'. While one might be offended, we thought this was pretty funny and insisted on hearing the story. Basically, the room was added in between the old and new parts of the hotel and the door was too small for anybody that was larger in size. Because of this, it was given at a considerable discount. Because we were up for an adventure, we held the room and hoped for the best and possibly a great story.

After a 6 hour bus ride, we made it to HST, and with eager anticipation got to see our room. We were delighted! As the pictures show, it is really a small hallway to get to our room but we LOVED it! The room itself was very clean and very comfortable and included a safe and the opportunity for room service.....although we later determined it was unlikely that a serving tray would get through the frame so we went to dinner. lol Speaking of dinner.....their cesar salad could use a little help. It included generic ham and white cheese, of the sliced sandwich kind, and a salad dressing that tasted mass produced in a warehouse. That said - the bolegnese we had was the best my boyfriend had ever had and their house wine was cheap and delicious.

The location is fantastic! The bus stations are a quick taxi ride away, lots of beautiful buildings and museums are within a very short walking distance.

The staff was very helpful and even let me check into my flight online without charging me for using the internet. They have a very 'anything you want' service mentality and it is much appreciated. That said, the envelopes left in our room for tipping the concierge/housecleaning staff were....awkward.

Will only to to Hotel Santo Tomas going forward!

  • Stayed January 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Nashville, Tennessee
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 5, 2011

We love this hotel and ended up staying here on 2 different occasions. Its a great value for those wanting to be in downtown. The staff/customer service is excellent. Brian was especially helpful and friendly. We reserved the deluxe superior suite with a balcony that was very clean, roomy and quite adorable.

The restaurant serves an incredible and diverse dinner menu. The server Carlos is very friendly and accommodating and the food is beautifully presented, reasonably priced and tastes amazing. Best meal I've had in San Jose. Note: I thought the breakfast was average so was hesitant about eating dinner at the restaurant, but we discovered breakfast is served by the housekeeping staff and not the chefs/staff who serve dinner.

  • Stayed December 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tucson, Arizona
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 24, 2010

The remodeling projects at the Hotel Santo Tomas appear to be completed and that makes a world of difference. The Hotel is now our preferred accommodations for our annual vacations.
My wife and I thoroughly ENJOYED dining on the "upstairs" addition to your gym. It was like dining int he stars. We dinned there twice that week, thanks to your server (Carlos), menu, prices/value and your first class chef(s)! Our tab was only $77 (USD) for a three course meal, a bottle of wine and two irish coffees on the way out.

  • Stayed November 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Fiskdale, Massachusetts
1 review
4 of 5 stars Reviewed December 10, 2010

Attractive older style building beautifully kept(i.e. tiled floors). Conversant in English to a more than adaquite degree,for us inept Espanol speakers. Located in city center. Walking distance to government buildings(museums,zoo.etc.)Funky part of town(most of San Jose mostly,charmingly,funky)i.e. sidewalks not uniform in height or composion,narrow streets. Rub elbows with locals much of the time,a recommended pastime.

  • Stayed December 2010, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
winnipeg
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 8, 2010

Santo Tomas is a converted mansion which was once part of a coffee plantation. Our room was large, comfortable, with incredibly high ceilings. The restaurant on site was great. Breakfast is included, you choose #1, 2 or 3, all come with fresh Costa Rican fruit.
Santo Tomas is within walking distance of downtown museums and shopping. There is a great art/craft store half a block away on the same street. The very best part of Santo Tomas was the charming young man named Brian who was working the front desk. He went out of his way to be helpful and made what would have been a good experience a great one.

Stayed November 2010, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Santo Tomas

Address: Avenue 7 Between Streets 3 and 5 | 250 Meters West from INS Building, San Jose, Costa Rica
Phone Number:
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in San Jose
#6 Family Hotel in San Jose
#7 Business Hotel in San Jose
#7 Best Value Hotel in San Jose
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Santo Tomas 3*
Number of rooms: 30
Official Description (provided by the hotel):
A Great downtown location in San Jose, Costa Rica . Hotel Santo Tomas provides Free Hot cooked to order breakfast, FREE Wi-Fi 10 Mbps, security box, swimming pool, Hot Jacuzzi, Gym, secure on site parking. Only four blocks from San Jose, Central Avenue and an easy stroll to most local attractions. Offering 30 non smoking rooms and has been newly renovated and expanded. Also available 24/7 : tour, travel & car rental services, currency exchange and laundry for our guests. Come and enjoy our wonderful open air gardens,flowers and covered terraces all to enjoy the volcano views here at Hotel Santo Tomas in San Jose, Costa Rica. ... more   less 
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Also Known As:
Hotel Santo Tomas Costa Rica/San Jose

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