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“Great start and end to our trip” 4 of 5 stars
Review of Hotel Santo Tomas

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Hotel Santo Tomas
3.0 of 5 Hotel   |   Avenue 7 Between Streets 3 and 5 | 250 Meters West from INS Building, San Jose, Costa Rica   |  
Hotel website
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Hotel amenities
Special Price
10% Off 3 nite Min. Stay
Ranked #9 of 86 Hotels in San Jose
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Great start and end to our trip”
4 of 5 stars Reviewed April 3, 2014

We stayed here the first and last night of our trip because of its proximity to the airport. It had an authentic Costa Rican look and feel. The staff were helpful and friendly. It was close within walking distance of markets, eateries and bars. We had a great experience here overall. I would recommend it to anyone looking for a place to stay in San Jose.

  • Stayed March 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review, April 19, 2014
Hi Zabe6, I have many , many clients do what you did and start and end their travels here at the Santo Tomas! We also assist them with all of their tour, travel and car rental needs as well. The rental cars will be delivered right here to the hotel and picked up as well , hows that for service! Very nice review, Thank You, Warmest Regards: Thomas
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605 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (174)
Date | Rating
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English first
Bournemouth, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 1, 2014

A superb hotel for exploring the city centre, an excellent location for sightseeing and really close to museums, parks, markets and in the middle of the hustle & bustle of downtown San Jose.
A lovely colonial styled hotel with a warm Costa Rican hospitality and very helpful staff.
An off road gated parking lot is included and a swimming pool with jacuzzi is most welcome after a days tramping around the city.
Highly recommended.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review, April 19, 2014
Hola Shaunt61, Wonderful to know you enjoyed the pool and hot tub at the end of the day. A cold tall, drink at Happy Hours with Adrian the bartender from 3 to 7 is always good! I have many couples stay with us and really enjoy the open garden areas and dinner, by the pool. Again Outstanding Review, Thank You , Thomas
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Toronto, ON
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 31, 2014

My boyfriend and I stayed here on or first night in San Jose.

The hotel has its own gated parking lot which I didn't think much of at first but throughout the night as we heard windows being smashed we were thankful for it.

The room was a good size, the bathroom was large, the restaurant was okay, but the location was fantastic. It was only a couple blocks to the closest park and was less than a five minute walk to Central Ave where we spent the day walking, shopping, eating and watching street performers.

Stayed March 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review, April 19, 2014
Hi Christine, Great title, love it. I don't really know what you heard , but it sounds strange to me, we don't have riots in the streets here and have never had, not one mass shooting, like some countries are having, sad to say. Yes you are correct we do have an excellent location and we assist many clients with their travels. Nice review , Thank You - Thomas
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San Pedro Sula, Honduras
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 31, 2014

Tucked in off of the street is a nice little oasis of hospitality. A European-style hotel the Santo Tomas is a fine place to stay while you are in the city of San Jose. If you rent a car, consider renting it from the hotel - they arrange delivery and pick-up. I spent four nights there while conducting business around the city and found everything I needed. The hotel staff is friendly and willing to serve and the owner (an ex-pat American) is available for advice and insight if you need it. Since he has lived in San Jose for more than 20 years, the advice is excellent!

I will return here again if business brings me back this way.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review, April 19, 2014
Hola Carlosfrijoles, Wow , what a nice review. Thank You! It is always my pleasure to assist and all of my staff is trained to do the same. I think , this is one of the nicest reviews I have had in a long time. Great info for travelers searching for a great recommendation! Warmest Regards Thomas
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Knoxville, Tennessee
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 28, 2014

This hotel was our starting and ending point for a week long vacation to different parts of Costa Rica. It served its purpose well and had no problems whatsoever. The hotel and room gave us a great feel of Costa Rican culture upon our arrival to this country. The check-in was easy and effortless and the room was modest and nice with a great price. We really enjoyed our trip to Costa Rica but limited our time in San Jose because there is so much to see and do throughout the rest of the country. Would easily recommend this place as a starting and ending point to your Costa Rican experience.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review, March 30, 2014
Hi Brian, Man , very nice review , Thank You ! We have lots of guests that stay several days and enjoy many of the day tours that are offered from San Jose. This is really the most effective way to see lots of sights easy. The combo tours are a great value, our front door pickup and drop off make it easy ! Yes the original home really creates that Costa Rica feel, wonderful to know you felt it and appreciated it. This is a very special property with the main home being almost 9000 sq feet, toss in all of the other items I have added over the years and no other San Jose hotel can match it!
Again Great Review , Thank You : Thomas
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Seattle, Washington
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 14, 2014

We began our Costa Rica adventure with 3 nights at Hotel Santo Tomas. The rooms were large, vintage, and extremely charming. The staff was friendly and very helpful. We met the owner at breakfast on our last day and had a great conversation. Only downsides are the in-house breakfasts being pretty bland, even for gallo pinto, and the lunch/dinner menu pretty bland and overpriced. The juice blend was awesome though!

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review, March 30, 2014
Hola Matt, Great having the both of you stay, we have many couples , that really enjoy the hot tub and tall frosty drinks during happy hours with Adrian the bartender! You must have missed the home made hot sauce my wife makes for the gallo pinto or the salsa Lizano we also have available. Next time, and yes we make the fresh juices ever day! Thank You : Happy Trails
Thomas
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Walla Walla Washington
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 12, 2014

My wife and I stayed there for three nights during our visit in Costa Rica. It was a very pleasant stay. The location was quite noisy mostly due to the street traffic and other guests and children having fun in the pool and lounging areas. I understand that and don't hold that against them but it is something that guests should be aware of. That becomes more of a challenge because the rooms are cooled by air blowing from outside through the open windows so any outside sounds are delivered very handily inside. The location however being close to downtown was very handy. We were a very convenient walk away from Avenida Central and the walking Boulevard. We loved the great access to downtown San Jose, great restaurants, the bank, and a grocery store, and Mercado Central. The pool and spa is beautiful. The exercise room is attractive but most of the exercise equipment is very deficient and disappointing. We bought a tour through them and had a great experience. We met the owner and enjoyed his warm and friendly style. The room was clean, very comfortable and attractive. Wifi was a consistent challenge though it did work in he lobby. There is very ample and attractive covered lobby areas for groups to gather and enjoy the unusually attractive San Jose weather. The owner has done some very attractive iron fences around all the walk and lobby areas. Breakfast was good. There is 24 hour service at the desk. The afternoon receptionist and staff were very friendly and helpful.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review, March 30, 2014
Hi WallaWalla, Thank You for taking the time to write such a nice review. I have the WiFi problem resolved and am working on the gym equipment and room. Sometimes we have children and sometimes we don't you may have just been here when we had some hypers !!!
Yes , we have full , bilingual, 24 hours front desk service , for everything from car rental to booking tours and lobby beverage sales, ect.. We assist many clients with all of their tour and travel planing. The hotel has been doing it for the past 24 years, so we have most of the kinks worked out. Wonderful review and again thank you . Thomas
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Additional Information about Hotel Santo Tomas

Address: Avenue 7 Between Streets 3 and 5 | 250 Meters West from INS Building, San Jose, Costa Rica
Phone Number:
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in San Jose
#6 Family Hotel in San Jose
#7 Business Hotel in San Jose
#7 Best Value Hotel in San Jose
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Santo Tomas 3*
Number of rooms: 30
Official Description (provided by the hotel):
A Great downtown location in San Jose, Costa Rica . Hotel Santo Tomas provides Free Hot cooked to order breakfast, FREE Wi-Fi 10 Mbps, security box, swimming pool, Hot Jacuzzi, Gym, secure on site parking. Only four blocks from San Jose, Central Avenue and an easy stroll to most local attractions. Offering 30 non smoking rooms and has been newly renovated and expanded. Also available 24/7 : tour, travel & car rental services, currency exchange and laundry for our guests. Come and enjoy our wonderful open air gardens,flowers and covered terraces all to enjoy the volcano views here at Hotel Santo Tomas in San Jose, Costa Rica. ... more   less 
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Also Known As:
Hotel Santo Tomas Costa Rica/San Jose

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