This hotel met every expectation in terms of cleanliness, amenities and staff. The staff actually exceeded as I'm used to basic customer service, but the staff here was incredibly friendly and helpful at all times of the day. Wifi worked very well, which is important for me when traveling abroad. The only "advice" I'd give to future guests is to consider the location. It is very close to the National Theatre etc, but the adjacent blocks to the hotel are not really great to walk around at night after 9pm. It's no fault of the hotel, but I found myself staying in every night as it was clearly a shady area.