I stayed here on my first night in San Jose. Staff were all very pleasant and helpful from management & front desk to cleaning staff. Thomas upgraded my room. It was huge, very clean and comfortable. After travelling very basic for a few weeks, this was very welcome and the hot fast shower wonderful. I do prefer a room with a window to the outside and mine was internal, but that would be only negative comment. Garden area is pleasant and a nice surprise in a rather dirty city. Location is good; an easy walk only a few blocks from the city centre and with a nice park around the corner. Im staying here again on my last night in Costa Rica after travelling the country.