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All 87 San Jose hotels

Hotel Santo Tomas: Traveler Reviews

3.0 of 5
Ave 7 btwn Sts 3 & 5 | Historical Barrio Amon, San Jose, Costa Rica
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Free Breakfast & Wi-Fi
Hotel Santo Tomas
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Ranked #3 of 87 hotels in San Jose
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331 reviews from our community

Traveler rating
    173
    117
    28
    5
    8
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Families
53
 
Couples
133
 
Solo
57
 
Business
18
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Ontario
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Superb hotel, great location, friendly atmosphere”
5 of 5 stars Reviewed March 14, 2013

Hotel Santo Tomas - I love it! The staff are super friendly. Thomas is knowledgeable, charming and seems genuinely glad to help. The rooms are beautiful and the whole place is warm, welcoming and scrupulously clean. I meant to ask what (if any) fabric softener they use - the sheets and towels felt and smelled so good! A great breakfast, cooked fresh every time, is included in the very reasonable price. We stayed there for a couple of days at the beginning and then at the end of our trip, and I felt like I was coming home for the final few days. This is a place for travelers, and I'll definitely be going back to meet more great people from all around the world. Thanks to Thomas and his excellent staff.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask OntarioPmr about Hotel Santo Tomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review
March 20, 2013
A big thank you from Costa Rica to Ontario ! Wonderful review and it's really rewarding to know that clients do appreciate the effort that the staff and myself puts into serving our guests. Your description of being , warm, welcoming and scrupulously clean is most outstanding! Many clients do exactly what you did using us as a base upon arrival and departing and also for taking the many day tours that are offered from San Jose. Again my thanks to you and family for the visit. Safe Journeys Thomas
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Bethesda, Maryland, United States
1 review
1 helpful vote 1 helpful vote
“Pleasantly Surprised”
5 of 5 stars Reviewed March 13, 2013

I need to get dental work and the closest hotel with a good room rate was the Santo Tomas. It was rated as a 3 star and my experience is whatever the stars, they're usually less - Marriott 5 stars to me rate 3 or 4 at best. Other hotels, and I've been in at least 30 of them in Panama and Costa Rica, rarely meet my expectations.
I'm spoiled and like to be spoiled.
First, the owner is at the hotel almost every day assuring that each guest is accommodated and feels like a guest, instead of a mark. Every employee of the hotel was pleasant, although the room only had a queen bed, I was apprised of this beforehand and the bed was fairly comfortable, the room was a nice size and the shower was excellent. Give me a comfortable bed and a great shower, nice hotel employees and I am usually satisfied.
Here the employees went out of their way (or maybe it is their way) to make me feel welcome and glad to be on the property.
There's a gym to work out in, which I loved, a swimming pool, a Jacuzzi, and last but not least, a coffee machine in the lobby that makes better coffee than any place in town - and this is Costa Rica, the country that makes great coffee.
If you're looking for a very clean, comfortable place to stay in San Jose, at a rate that is very reasonable, this is the place. I'll be back, as I visit Central America 3-5 times a year and LOVE San Jose.

Room Tip: I stayed upstairs and thought it was the best place in the hotel although I did not stay downstairs...
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  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Sam W about Hotel Santo Tomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review
March 20, 2013
Hola Sam ! It was wonderful having you stay with us and to see the fantastic dental work that was performed for you here in Costa Rica. At the time you were staying I think it was about 18 days , I had another 4 to 6 clients having work done as well. We are a great spot for medical stays. My staff has seen your comments and all send a warm thank you for your kind words. I love being in the hotel in the mornings with our guests in the breakfast area and assisting with what ever they require. A heartfelt thank you for the wonderful review you posted Sam. Hope to see you in the future Thomas
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Lakewood, Colorado
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Nice visits at Santo Tomas”
5 of 5 stars Reviewed March 13, 2013

We were using San Jose as a pass through to Manzanillo on the Caribbean coast. We arrived and got to Santos Tomas late in the evening. The person at the desk lead us to a nice quiet room. The room was in a part of the hotel that is one of the older homes, it was nice, clean and happily quiet. Breakfast the next morning was an excellent Gallo Pinto with salsa ingles and toast. The hotel was very nice on the inside, something you would not know from the exterior. The owner stopped by during breakfast and chatted amicably with all those in the dining area. He was a warm, US expat.

For the return trip we were dropped off by our shuttle at 6:30 pm and shown to a room in the new upper floor. Very nice. The view from the balcony was great, overlooking the courtyard and pool. We decided to eat at the Oasis, the in-house restaurant. There was not much for us Vegans to choose from, but Carlos, the only person visibile, came up with a blend of vegetables in the house pomidoro sauce over pasta. It was tasty and fit the bill for us. The staff was excellent and very professional. If I need a hotel in San Jose again, i will certainly see if Santo Tomas is available.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Glenn M about Hotel Santo Tomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review
March 20, 2013
Hi Glenn, You are correct we are a great spot for traveling from west to east and vise-versa , many guest stay here just for that . We also offer free baggage storage so that you don't have to lug around all of your stuff. Your descriptions of the two different sections of the hotel are accurate and most appreciated by me. What is really nice for me is that you enjoyed the free breakfast, this represents a real cost and it's nice when clients are appreciative. Hope to see you again in the future and than you for the most pleasing review. Warmest Regards Thomas
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Reston
1 review
“Location and quality”
4 of 5 stars Reviewed March 13, 2013

Not a cookie cutter hotel. Lots of outdoor spaces attractively sited around a landscaped pool area. Our large room overlooking a second floor outdoor seating area had comfortable beds, spacious modern bath, and charm. Staff was friendly and helpful. Breakfast was freshly prepared. We enjoyed the convenient location in walking distance to downtown San Jose and major museums. We would definitely return and would recommend the hotel to others. The art, ironwork and ambiance make this place a distinct contrast to chain hotels.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask LMBReston about Hotel Santo Tomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review
March 20, 2013
Hola LMBReston, Hey I like that about not being a cookie cutter hotel. Instead of building all of the property just for rooms , I chose to create all of these patios, covered and open areas and terraces so that clients may have a nice environment . All of the gardens and flowers make a relaxing space to enjoy. The location is as you stated is very convenient for all of the attractions here in San Jose. The part of your review I really like is " The art, ironwork and ambiance make this place a distinct contrast to chain hotels." Wonderful that you enjoyed it so much . Thank you very much Thomas
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Fort Lauderdale, Florida
1 review
“A Great Place to Stay”
5 of 5 stars Reviewed March 12, 2013

We have stayed in San Jose before. In fact this is our third trip to Costa Rica. I can honestly say that this is the best hotel that we have stayed at in San Jose. The hotel staff was very helpful and our room was clean and comfortable. I would definitely stay there again.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Len H about Hotel Santo Tomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review
March 20, 2013
Hi Len, nice, you just say it all very short , concise and to the point. Great review, look forward to your next visit and remember the best price is found on our hotel web site. Thank You Thomas
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Additional Information about Hotel Santo Tomas

Also Known As:
Hotel Santo Tomas Costa Rica/San Jose
Address: Ave 7 btwn Sts 3 & 5 | Historical Barrio Amon, San Jose, Costa Rica
Phone Number:
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Bar/Lounge Fitness Center Free Breakfast Free High-Speed Internet Kids Activities Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotels in San Jose
#9 Business Hotels in San Jose
#9 Romantic Hotels in San Jose
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Hotel Santo Tomas is in a great downtown location. We offer Free hot breakfast, Wi-Fi, security box, swimming pool, Hot Jacuzzi, Gym, secure on site parking and restaurant/bar El Oasis ( Happy Hour 4 to 7 PM Carlos Bartender ) closed on Mondays. Only four blocks from Central Avenue and an easy stroll to most local attractions. Offering 30 non smoking rooms and has been newly renovated and expanded. Also available 24/7 : tour, travel & car rental services, currency exchange and laundry for our guests. Come and enjoy our wonderful open air gardens and covered terraces to enjoy the volcano views! ... more   less 
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