We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Location and quality” 4 of 5 stars
Review of Hotel Santo Tomas

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Hotel Santo Tomas to your Saves list
Hotel Santo Tomas
3.0 of 5 Hotel   |   Avenue 7 Between Streets 3 and 5 | 250 Meters West from INS Building, San Jose, Costa Rica   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Special Price
10% Off 3 nite Min. Stay
Ranked #9 of 86 Hotels in San Jose
Reston
1 review
“Location and quality”
4 of 5 stars Reviewed March 13, 2013

Not a cookie cutter hotel. Lots of outdoor spaces attractively sited around a landscaped pool area. Our large room overlooking a second floor outdoor seating area had comfortable beds, spacious modern bath, and charm. Staff was friendly and helpful. Breakfast was freshly prepared. We enjoyed the convenient location in walking distance to downtown San Jose and major museums. We would definitely return and would recommend the hotel to others. The art, ironwork and ambiance make this place a distinct contrast to chain hotels.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review, March 20, 2013
Hola LMBReston, Hey I like that about not being a cookie cutter hotel. Instead of building all of the property just for rooms , I chose to create all of these patios, covered and open areas and terraces so that clients may have a nice environment . All of the gardens and flowers make a relaxing space to enjoy. The location is as you stated is very convenient for all of the attractions here in San Jose. The part of your review I really like is " The art, ironwork and ambiance make this place a distinct contrast to chain hotels." Wonderful that you enjoyed it so much . Thank you very much Thomas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

602 reviews from our community

Traveler rating
    301
    227
    52
    12
    10
See reviews for
100
240
114
25
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (174)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Fort Lauderdale, Florida
1 review
5 of 5 stars Reviewed March 12, 2013

We have stayed in San Jose before. In fact this is our third trip to Costa Rica. I can honestly say that this is the best hotel that we have stayed at in San Jose. The hotel staff was very helpful and our room was clean and comfortable. I would definitely stay there again.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review, March 20, 2013
Hi Len, nice, you just say it all very short , concise and to the point. Great review, look forward to your next visit and remember the best price is found on our hotel web site. Thank You Thomas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sterling Heights, MI
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 7, 2013

We stayed at Hotel Santo Tomas on Feb. 22nd, 2013. It was a great point to walk to the downtown area or relax in their pool and hot tub. Our second floor room was spacious, clean and had a very nice bath and tiled shower. The breakfast was tasty and filling with several options from which to choose. Thomas, the owner was present at breakfast and was very helpful answering questions about the area. They have a tour operations desk in their lobby to help set up day tours and travel. We didn't use their help, but wish we had as our week in other parts of the country progressed.
We really enjoyed our stay. It was like an oasis in the city. We parked our car in their guarded lot next door for $11 a day. Daytime walking around town was good. It is not advisable to walk anywhere in San Jose after the crowds thin out in the evening.
We recommend this hotel. If we return to San Jose we will stay there again.

Room Tip: We stayed on the second floor. Our room looked more modern and had less traffic passing by it that...
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review, March 20, 2013
Hi Timjan 1995, Your title “An oasis in the city” is what many clients say. Our tour desk and all front desk staff are well trained to assist clients 24/7 with what ever is required . This has always been my hotel philosophy and I make sure it is carried over to my staff. You are correct the new rooms upstairs are are great bargain. Wonderful to know you will return. Warmest Regards Thomas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed March 7, 2013 via mobile

This place was the best place to be. Extremely friendly people make all the difference. It is safe and secure, the food is good especially the breakfast, and it is not that expensive.

I am a young female traveling alone, and I wanted to feel safe and secure. This hotel was perfect for my budget and the people I met were so wonderful, even though I stayed for only a few days

I will recommend this hotel to anyone staying in San Jose for a long time.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review, March 20, 2013
Hola Evan, Great having you stay and your are correct, I train my staff to be extra sensitive to the traveling female clients . We know that you want first of all safe, clean and a friendly environment . Please come back to visit . Thomas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 6, 2013

We had a great stay at Hotel Santo Tomas in January 2013. The hotel is beautiful, very clean and run by very friendly staff. We met Thomas himself at breakfast on our second day at the hotel and he could not have been more friendly. He even gave us advice on driving to various locations while in Costa Rica (we would probably have got lost otherwise). The hotel is in a safe neighborhood and has plenty of restaurants and bars nearby. The included breakfast is excellent - be sure to get the gallo pinto (rice and beans) with some house-made hot sauce over the top. We will hopefully stay again in the future. - James

Room Tip: Ask for a room with a balcony and a view of the pool.
See more room tips
  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review, March 7, 2013
Hola James, Great to hear that you had a wonderful vacation here in Costa Rica and also that the Hotel Santo Tomas provided you with outstanding service for value. Your title is very much appreciated by me, “A great hotel in central San Jose” that is exactly what we strive for. Also very pleasing that you enjoyed our free breakfast , it really is a nice added value to the hotel, especially since we have rooms for two from around $52.00 US dollars with Free Wi-Fi. Hope you return and please send us all your friends from the Great Down Under !! Thomas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamilton, Ontario, Canada
1 review
4 of 5 stars Reviewed March 4, 2013

For 60$USD/night i wouldn't have expected more. To begin with the positive features of this hotel, the staff were all very friendly and helpful. I stored my luggage with Santo Tomas on more than one occasion throughout my travels in Costa Rica between stays and it was always safe, secure and not disturbed in anyway. This served was a great convenience and i was very grateful that my belongings remained safe until i made it back! This hotel is solid and trustworthy!!

On the down side, the rooms are dated which did not bother me, except it appears that the floor of my room was never washed in a very long time. There was a clean area carpet that covered 2/3 of the walkable area of the room but the remainder of the floor was extremely filthy and my socks were quickly ruined. Other than this, the rest of the hotel was clean and i observed it being cleaned daily.

I stayed here on a few occasions and will probably stay here again.

  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review, March 7, 2013
Hola Florence007, Glad to hear that you used us as your home base in Costa Rica , many of our guests do, the free baggage storage make it easy along with the quick laundry service. With respect to the floor in you room , you were in one of my economy rooms and dated it is , the house was built in 1908 and the floors are original hand made tiles. They have been photographed and registered with the Costa Rica Historical Society. I have stripped the old wax off of the floor since receiving your review and I believe this should alleviate the situation, I apologize for that. Looking forward to your next visit. Thomas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
Reviews in 23 cities Reviews in 23 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed March 3, 2013

Santo Thomas offered a nice hotel at reasonable prices. I have no real complaints. The hotel room and amentites were nice. The hotel staff was receptive. I would recommend this hotel.

I can say, however, that there are better values in San Jose. The location of Santo Thomas is in a seedy part of town; not good for conservative travelers who are offended by prostitution or for those who enjoy walking around town in the evening. The hotel staff was not as helpful or recptive with service or tourist information as some other hotels. Some some nicer and more centrally located hotels can be found in San Jose at the same price.

  • Stayed October 2012, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review, March 7, 2013
Hi David, nice hotel at reasonable prices is a very good summation of what we offer. I don't understand about my staff not being receptive or helpful, that is what we really concentrate on, as many many reviews substantiate. I will have a chat with them to reinforce our policies, sorry about that. Thomas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hotel Santo Tomas? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Santo Tomas

Address: Avenue 7 Between Streets 3 and 5 | 250 Meters West from INS Building, San Jose, Costa Rica
Phone Number:
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in San Jose
#6 Family Hotel in San Jose
#7 Business Hotel in San Jose
#8 Best Value Hotel in San Jose
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Santo Tomas 3*
Number of rooms: 30
Official Description (provided by the hotel):
A Great downtown location in San Jose, Costa Rica . Hotel Santo Tomas provides Free Hot cooked to order breakfast, FREE Wi-Fi 10 Mbps, security box, swimming pool, Hot Jacuzzi, Gym, secure on site parking. Only four blocks from San Jose, Central Avenue and an easy stroll to most local attractions. Offering 30 non smoking rooms and has been newly renovated and expanded. Also available 24/7 : tour, travel & car rental services, currency exchange and laundry for our guests. Come and enjoy our wonderful open air gardens,flowers and covered terraces all to enjoy the volcano views here at Hotel Santo Tomas in San Jose, Costa Rica. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Cheap Tickets, Priceline, Orbitz, Hotels.com, HostelBookers, Travelocity, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your Hotel Santo Tomas reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Santo Tomas Costa Rica/San Jose

Owners: What's your side of the story?

If you own or manage Hotel Santo Tomas, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.