Hotel is very reasonably priced and comfortable. A good value. Rooms are large and very clean. Not luxurious but comfortable for a night or two. We stayed here the first and last nights of our Costa Rica vacation, going to the pacific in between (which was gorgeous!). Staff was nice and very helpful. The only problem was with the rental car company CR-SAVS. We rented a small SUV for the trip to the beach property where we stayed for a week. The car looked fine, but when we returned it (covered in Costa Rica dirt road dust) the rental company Rep claimed there was an area of small scratches on the rubber bumper, visable with dust in them. We would not have been able to see the pre-existing scratches in the sun, on a clean bumper, when we accepted the car. We had no problems with the car, not even a flat tire which the rep seemed surprised about (yes, the roads can be very bad--be prepared). The company is attempting to charge us $140 for several small scratches at the bottom of the RUBBER bumper of the SUV. The car was in a private space, and never left unattended during the week we had it. We are absolutely positive the scratches did not occur in our possession, and feel CR-SAVS is attempting to extort money from us. The Rep said he would call us before we left the country to let us know their position on the bumper and if they would assess a charge: we never heard from him but see the credit card charge. Think twice about using CR-SAVS for a rental car.

Hotel Santo Tomas is an old Colonial place with amazingly large & comfortable rooms (make sure that they are NOT facing the front of the hotel, as it can be a bit noisy), Once inside, you can forget that you are away from the heart of a busy city such as San Jose. It is within a walking distance of the major city attaracions and a good place to start your trip in Costa Rica. Breakfast in amazing and the staff are warm and helpful too. Great Value

Hi Thomas,
Thank you so much for your advice in renting a 4x4 to travel Costa Rica, it was the best advice we got the whole trip. My advice to travellers is, arrange to pick up your vehicle outside San Jose and cab it to that location and return it to an outside location and cab it back to the hotel. Driving in San Jose can be confusing. The owner is the reason i chose this hotel. He is very helpful to new travellers. This is evident by his hotel reviews. I was very happy to see that all the good reviews were true. you can't say enough about his staff. The are amazing! Helpful, friendly, well trained, and will try their best to get you anything you might need. Even a corkscrew at 11pm at night. This hotel was the best one we stayed in. Beautiful room, clean, and very safe. The pictures don't do it justice. It's full of hand made iron, nice pool and hot tub. Nice little restaurant, good food. The serve a complimentary costa rican breakfast of eggs, rice and pinto beans, toast and fresh fruit, very good. You can't beat the price for what you get! It truly is a gem in a large intimidating city. We booked our first night and last night, and that was all we pre booked for the whole trip. Based on these reviews i wanted to talk to Thomas before we booked anything to see what he thought. He's a great judge of people and what would work best for you. We had no intention of renting a vehicle do to the comments about getting around, but Thomas recommended we do just that. It was the best choice for us. Get a GPS if you do this. The hotel itself and the staff are top notch. You come to Costa Rica a stranger, but once you walk into this hotel you feel like a friend. Thats a talent I've never experienced at another hotel. We'll definitely stay here every time we return.
Thanks so much Thomas! Tell the rest of your staff they are amazing! We'll be sure to recommend you to all of our friends.
Christine and David Keller from Manitoba Canada

Nice hotel and room for the price. On a busy street/ intersection so the traffic may keep you up, or wake you early. Also not in the nicest part of town.

Staff was very helpful in setting up tours for us and helping with any questions we had.