Before we chose the Hotel Santo Tomas, we read all the reviews on TripAdvisor, as we now do before traveling anywhere. Once again, our thoughts on this delightful and inexpensive boutique hotel were mirrored by others who have stayed there and been welcomed by the genial host and owner, Thomas. Rarely do you get a personal welcome from a hotel owner. Thomas, who has lived in North Carolina like us, was there every day of our week long stay to see that everything was good and we were comfortable. (Ask him about his varied life!) He and his staff were always ready with suggestions as to where to sightsee or go for more physical activities (ziplining and white-water rafting are big). The hotel staff were all friendly, the room comfortable and cleaned daily, and the free breakfast dining area provided a nice way to meet some of the other guests each morning and swap stories. The WI-FI is excellent, everyone seemed to have an iPad or laptop. It was great to just sit back and check email, play word games, solitaire, or whatever (while resting up from your sightseeing !).
The location is conveniently within walking distance of most of the interesting places in old downtown San Jose. We recommend the city van tour, also. The front desk folks are helpful with arranging that and any other tours or car rental. The stairs to the second floor rooms are steep, though my wife and I and my brother all made numerous ups and downs over the week and considered that our exercise (didn't go into the nice exercise room!) The upstairs rooms are newer and cost just a bit more, worth it for the nice balcony or terrace you have, with comfy chairs/sofas. The large terrace is covered, enjoys cool breezes, and you don't need AC in the rooms because it's always 60-80 degrees day or night! Thank you, Thomas, Carlos, and staff, for an enjoyable week! Highly recommended as a good value, with great service.