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Hotel Santo Tomas: Traveler Reviews

3.0 of 5
Ave 7 btwn Sts 3 & 5 | Historical Barrio Amon, San Jose, Costa Rica
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Free Breakfast & Wi-Fi
Hotel Santo Tomas
Ranked #3 of 87 hotels in San Jose
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317 reviews from our community

Traveler rating
    165
    112
    27
    5
    8
See reviews for
Families
51
 
Couples
127
 
Solo
53
 
Business
17
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Melbourne, Australia
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
8 helpful votes 8 helpful votes
“Nice public areas and well located..”
4 of 5 stars Reviewed January 3, 2013

We really enjoyed staying in Santo Tomas for 2 days. There are some great public areas including the pool which are great for relaxing outside of your room. We stayed in a really nice 'deluxe' room on the upper floors which was really nice and then a cheaper room downstairs the next night which was obviously much smaller. The inclusive breakfast was adequate and the restaurant staff were always nice which goes a long way. We ate dinner 1 night in the restaurant and it was ok. Met Tomas a few times and he was very nice. Very fast wifi available throughout the hotel. Location is only 1 block from a large supermarket.
Definitely recommend staying here.

Room Tip: There is a big difference between the room types in size, comfort and price so bear this in mind whe...
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Dale S about Hotel Santo Tomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review
January 7, 2013
Hi Dale S. from Australia, Hope the rest of your walkabout goes well and happy we could help you with your travels in Costa Rica. The hotel does offer several different areas , that are open and covered as well a nice hot jacuzzi and pool, by the restaurant. There are 5 different routers located in the hotel , but they all use the same password, just log on to the strongest signal , no matter where you are and you will have great WiFi speed ! Thanks so much for the definite recommendation, good info for our clients . Warmest Regards Thomas
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na
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
5 helpful votes 5 helpful votes
“Nice Central Hotel; Poor Food”
3 of 5 stars Reviewed December 31, 2012

nice central city hotel, book only the renovated rooms, breakfast is not great (another guest asked for a second piece of toast and was denied), dinner is slightly better but not much -- typical casados. Otherwise service was ok. One of us missed a flight connection and the hotel didn't charge us for that night. Prices seemed adequate.

(4 for the rooms and service, but only 2 for the food)

Room Tip: book only the renovated rooms
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Stayed December 2012, traveled with family
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Ask Christoph O about Hotel Santo Tomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review
January 7, 2013
Hi Christoph O, Thanks for the review that you placed. Most likely you stayed in our cheapest room at around 58.00 US for two including our free hot cooked breakfast. We do not advertise a free buffet, but our free hot cooked breakfast does consist of , fresh Costa Rican coffee or tea , two fresh juices, a fruit plate, toast, jam, eggs cooked to order, gallo pinto ( a Costa Rica breakfast dish ) and hot and curry based spices for the meal. Our dinner menu does not list a typical casado, but if you requested one, than my chef will make it. We do offer, chicken, pork , fish , pastas and beef , with such plates as , Almond Chicken Breast, Chicken Cacciatore, Normandy White Sea Bass, ect.ect and more international dishes. It quite pleases me to know that you thought our prices were adequate, most clients comment here on Trip Advisor , that selection, portion, price and quality are very good. I remember giving the free night away to the person that missed their connection , about a $58.00 value, I thought it was a nice gesture to help the group. Again I apologize for not being able to meet your standards, I will continue to try harder. Warmest Regards Thomas
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Seattle, Washington
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
“Great value and location”
5 of 5 stars Reviewed December 28, 2012

I stayed at the hotel for 9 days in February. I used it as a base for taking day trips in all directions of the city. Thomas and his staff were very helpful in sitting down with me and planning out those trips. I also had a great time walking around the downtown area which is within a few blocks of the hotel. My room was on the first floor and I found it quite adequate. Although dated, it was clean, had hot water in the shower, WiFi, TV, in room safe, and I felt it was quiet. The breakfasts were basic but filling. I would stay there again and will recommend it to others.

  • Stayed February 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask SoloTraveler999 about Hotel Santo Tomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review
December 28, 2012
A big shout out to Seattle Solo Traveler from Costa Rica. How nice it makes me feel that after such a time you went and placed such a fine review. That just means we did it right and created wonderful memories and an outstanding experience ! That is what travel is all about, I have traveled the word and know how important it is sometimes just a smile and friendly atmosphere can be. Your comments about being a ( Great Value and Location ) are just two of the items that just keeps new clients coming and returning along with the Free WI-Fi , Hot cooked breakfast, pool and jacuzzi, to name a few more! Again, a heartfelt thank you for you excellent review. Thomas
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2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“A perfect place to stay after 2 very long flights”
5 of 5 stars Reviewed December 27, 2012 via mobile

Although we only stayed for 1 night before catching a bus to nicoya, Santo Tomas was peaceful, with great food, incredibly friendly English speaking staff and the most comfy bed I have slept in in a long time.

I would definately recommend it and will certainly stay there on my return to San Jose.

Well recomended.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Anthony P about Hotel Santo Tomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review
December 28, 2012
Hola Anthony, Thanks so much for taking the time to place your positive comments. In a very short , concise sentence you have summed up what most travelers are looking in a hotel ! I hope you are able to stay with us on your return trip out of Costa Rica. Warmest Regards Thomas
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Toronto, Canada
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
27 helpful votes 27 helpful votes
“Top Service!!”
5 of 5 stars Reviewed December 24, 2012

I have spent a lot of time in hotels, but until I stayed at Hotel Santo Thomas I have never seen an owner making the rounds at 7:00 a.m. breakfast to make sure everything was fine with the rooms and to chat with the hotel guests about their travel plans. We had car trouble and Thomas (owner) gave us as much help as he could (we made it to our destination). The front desk staff were also very helpful. For this reason I give the hotel an "excellent" rating instead of a very good. The clean comfortable rooms (no bed bugs), along with a small(ish) pool, weight room, good breakfast, access to parking and reasonable prices make this centrally located hotel well worth staying at. If you are a light sleeper and not used to city noises, bring ear plugs. We found the hotel surprisingly quiet given its location. I would stay here again and I would recommend the hotel to friends and family without hesitation.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
See 5 more reviews by GreenSnapdragon for San Jose
Ask GreenSnapdragon about Hotel Santo Tomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdvisorHST, Owner at Hotel Santo Tomas, responded to this review
December 28, 2012
Hi GreenSnapDragon in cold Toronto. Thanks so much for letting me know that you made it to your destination. As you drove away, I though to myself that is one determined group of travelers ! As you stated, I was there early and almost all morning I am in the hotel, making sure that every thing is going well for the clients as well as my staff. Most of my staff has been with me many years and I have a wonderful team of people supporting myself and each other. Your other wonderful comments are genuinely appreciated and my staff has read them and send a big ( Gracias ) . Hope you and family can return in the not too distance future . Happy New Year to everybody. Thomas
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Additional Information about Hotel Santo Tomas

Also Known As:
Hotel Santo Tomas Costa Rica/San Jose
Address: Ave 7 btwn Sts 3 & 5 | Historical Barrio Amon, San Jose, Costa Rica
Phone Number:
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Bar/Lounge Fitness Center Free Breakfast Free High-Speed Internet Kids Activities Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotels in San Jose
#9 Romantic Hotels in San Jose
#9 Business Hotels in San Jose
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Hotel Santo Tomas is in a great downtown location. We offer Free hot breakfast, Wi-Fi, security box, swimming pool, Hot Jacuzzi, Gym, secure on site parking and restaurant/bar El Oasis ( Happy Hour 4 to 7 PM Carlos Bartender ) closed on Mondays. Only four blocks from Central Avenue and an easy stroll to most local attractions. Offering 30 non smoking rooms and has been newly renovated and expanded. Also available 24/7 : tour, travel & car rental services, currency exchange and laundry for our guests. Come and enjoy our wonderful open air gardens and covered terraces to enjoy the volcano views! ... more   less 
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