The worse part about a stay here is the staff and the service levels.
I have rarely experienced a hotel that cares so little about guests. From arrival to departure it was simply miserable. The staff has absolutely no notion of customer care on any level.
Breakfast is horrible. Awful food and no service, not even a glance from the breakfast staff
The rooms are tired, broken and unkempt. Road noise is constant.
Housekeeping is minimal....maybe given a quick wipe down but not cleaned (though linen is clean and apparently fresh thank heavens!)
All in all the hotel was absolutely awful.
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- Also Known As:
- Europa Hotel San Jose
- Hotel Europa Costa Rica/San Jose