We booked this hotel with "rewards" points. It sounded glorious, and it probably was in its day. We arrived around midnight -San Jose is almost completely empty after dark due to high crime - so it was eerie from the get go. The desk clerk seemed completely indifferent to our arrival - kind of a "bummer" when you're beginning a vacation. We needed different sleeping arrangements which the evening male staff was quick to handle - The wake up call I requested didn't happen - significant as I needed to catch an early morning flight. The excuse given was the room change; however, the desk clerk was aware of the room change the night before. The rooms reminded me of an historical version of The Shinning - long, dark, empty hallways, with handsome, though worn, furniture. Now the upside: wonderful, varied buffet breakfast on the balcony overlooking the courtyard. The reception area and first floor restaurant were quite nice with beautiful antique brass lamps, period decor. There is a sectional sofa blocked off with a picture of President Kennedy who appears to have stayed there. This hotel is right in the middle of town - shops and museums. There is upgrading going on (e.g., A/C units in rooms). I hope the restoration continues as hotels like the Grand are rare and too beautiful to allow to become dilapidated.
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- Also Known As:
- Gran Hotel San Jose
- Gran Hotel Costa Rica San Jose