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“a hotel that lost it's splendor decades ago” 2 of 5 stars
Review of Gran Hotel Costa Rica

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Gran Hotel Costa Rica
3.0 of 5 Hotel   |   Central and Second Ave. Between 1 & 3, San Jose 527-1000, Costa Rica   |  
Hotel amenities
Ranked #42 of 86 Hotels in San Jose
Mexico City, Mexico
Top Contributor
100 reviews 100 reviews
35 hotel reviews
Reviews in 32 cities Reviews in 32 cities
51 helpful votes 51 helpful votes
“a hotel that lost it's splendor decades ago”
2 of 5 stars Reviewed February 25, 2013

If you go to Costa Rica, don't waste your time and money in San Jose. Go to many of. the breathtaking national parks and countless beaches Costa Rica has to offer, and if you must stay in San Jose, stay in the Escazu area., it's very nice and affordable. San Jose's downtown area is dirty and lacks colonial and modern architecture, as well as good restaurants This hotel had is charm in the 1940s, I'm sure, but now is just another hotel over rated hotel in need of renovation It's not a four star hotel. I should know, I spend half of my life in hotels due to my line of work. and on the weekends, you won't rest well. there is a lot of noise on the street and the rooms lack window noise isolation. The staff is friendly, the place is clean, and the breakfast, which is included is good, not great, but good enough.

Room Tip: choose a standard room for the $78 fee, and don't waste your money on the $138 deluxe or the mor...
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  • Stayed February 2013, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandor T, General Manager at Gran Hotel Costa Rica, responded to this review, August 29, 2013
Thank you for your most appreciated comments. Our hotel is undergoing a major renovation and upgrade starting next year and we hope to have you back one day to get to know our property from a different angle and show you some nice things to do in San Jose Center.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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New York City
Top Contributor
63 reviews 63 reviews
25 hotel reviews
Reviews in 23 cities Reviews in 23 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed February 25, 2013

Beautiful upkeep, classy hotel, good breakfast buffet, clean rooms, great water pressure, pretty outdoor restaurant, live music. Didn't go to the spa but it looks nice. Free wifi. Right in the middle of downtown San Jose. ATM located on the premises.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander M, Guest Relations Manager at Gran Hotel Costa Rica, responded to this review, March 1, 2013
Thank you very much! We hope to have you back with us soon.
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Chapala, Mexico
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
Reviews in 24 cities Reviews in 24 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed February 25, 2013

We stayed in this hotel for 3 nights, 2 in December and 1 in January 2013. It probably is not up to western 4**** standards, but we liked it a lot anyway. You can not beat the location, right in the center, walking distance everywhere. Plus it has excellet views from the restaurant. The breakfast was OK, and so was the WiFi. And it was nice to be part of the history, JFK stayed there among other famous people. We booked it through Choice Hotels web-site, so the price was OK for what we were getting. I do recommend this hotel.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander M, Guest Relations Manager at Gran Hotel Costa Rica, responded to this review, March 6, 2013
Thank you very much! We certainly appreciate your kindness review. We hope can have you back anytime soon,

Regards
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Somerset, New Jersey
Top Contributor
104 reviews 104 reviews
16 hotel reviews
Reviews in 48 cities Reviews in 48 cities
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed February 25, 2013

I was traveling with a group and we stayed here upon arrival in Costa Rica. It's right in the heart of the city, lots of "characters" hanging around, and we didn't feel real safe letting our 13 and 14 year old kids walk around the hotel, let alone the surrounding area at night. My room was old, dark and dingy, but the shower was hot. I was kept awake by pigeons cooing outside my window most of the night night. I think the staff tries their best though; for example, the towels were folded into decorative swans on the bed. We had a buffet dinner and breakfast at the hotel (in our own dining room), and the quality and quantity was very good. The servers were very friendly as well. It was "traditional" Costa Rica food, and gave our group a nice intro to the country. At night, the adults I was with went outside and sat on the main porch and had a few (non alcoholic) drinks. This was very nice and relaxing.
I wouldn't stay here again - although the people were friendly, the interior of the hotel needs a huge makeover!

  • Stayed February 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander M, Guest Relations Manager at Gran Hotel Costa Rica, responded to this review, March 6, 2013
We appreciate every comment. Thank you for taking the time on writing a review. Every word is being saved and we are working on making a our Hotel in the best choice in downtown San Jose.
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Medford, OR
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed February 15, 2013

I definitely have mixed reviews about this hotel. It was very charming and really cool to see all of the antiques and original character. There were lots of different rooms and areas for seating and eating but it all seems a little uncared for. Like they didn't have enough staff to keep it all clean. The rooms were very small, the carpets were a bit dirty and the bathrooms were a bit gross and smelled bad. The toilet was a commercial toilet and had hard-water stains on the porcelain. The bathtub was also stained. Lighting in the bathroom was poor - probably for the best.

The rest of the hotel was beautiful though and although I'd probably not stay again as it is, I would if it were remodeled a bit.

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandor T, General Manager at Gran Hotel Costa Rica, responded to this review, August 29, 2013
Thank you for your comments we hope you visit us again one day.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Matino, Italy
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed February 14, 2013

Bad experience for a 4**** hotel
Slept 4 nights, room with no view, noisy on the second floor.
Wifi low always problem of connection.
Fitness with a running machine but out of order
Breakfast poor with low quality of product
For the final touch, we came back two nights later to spend our last night and by changing one of our reservations, the lady at the reception misunderstand us and canceled it... with a big smile, she was sorry but not giving us a solution. finally she send us in an other hotel of the group, with rooms without windows...
I recommend you to never go to Grand Hotel Costa Rica

  • Stayed February 2013
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandor T, General Manager at Gran Hotel Costa Rica, responded to this review, August 29, 2013
Thank you for your most appreciated comments. We are actually undergoing an upgrade of our property and hope to have you back one day to experience our historic hotel from a different point of view.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlottesville, Virginia, United States
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 12, 2013 via mobile

Stayed here the first night of a week ling trip to Costa Rica. We took a ~20 minute bus ride for about $2 per person from the airport to the last stop, which was about 10 blocks from the hotel. Walked through the streets of San Jose and found the hotel easily. It is located right by the national theatre, a beautiful building which actually our room window looked out on. The lady at the tourist desk helped us book a rental car for pick up the next morning and gave recommendations on restaurants for dinner. Everything was walking distance. The front patio was a very nice place to sit and people watch over beer/wine or coffee any time of day. The room was clean with an air conditioner/ fan unit.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander M, Guest Relations Manager at Gran Hotel Costa Rica, responded to this review, March 6, 2013
You took an adventurous trip to get to the Hotel, we are happy you like it and enjoyed it. We all hope to see you back again sometime soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Gran Hotel Costa Rica

Address: Central and Second Ave. Between 1 & 3, San Jose 527-1000, Costa Rica
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Wheelchair access
Hotel Style:
#6 Casino Hotel in San Jose
Price Range (Based on Average Rates): $
Hotel Class:3 star — Gran Hotel Costa Rica 3*
Number of rooms: 107
Official Description (provided by the hotel):
In the absence of a major first-class hotel in the country, the Constitutional Congress of the Republic of Costa Rica enacted the law number 34 on November 22, 1928, which was actually a contract subscribed on October 3, 1928, by and between the first owner of the hotel, Dr. Luis Paulino Jimenez Ortiz, and Cleto Gonzalez Viquez, President of the Republic. It granted a series of fiscal benefits to the contractor, in exchange for the construction of the hotel. There was also a provision according to which the Government was granted for twenty years the right to have at their disposal for free two apartments at the hotel for lodging foreign diplomatic representatives of extraordinary nature. Grand Hotel Costa Rica is today operated by the Elite Hotels and Resorts Costa Rica hotel chain. It is the only hotel in Costa Rica that was declared a historical and architectural monument by the government of Costa Rica. Located in the heart of the San Jose between national monuments, squares, museums and pedestrian streets, the Gran Hotel Costa Rica is just a few steps away from the cultural landmarks and entertainment venues. ... more   less 
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Also Known As:
Gran Hotel San Jose
Gran Hotel Costa Rica San Jose

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