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Gran Hotel Costa Rica: Traveler Reviews

3.0 of 5
Central and Second Ave. Between 1 & 3, San Jose 527-1000, Costa Rica
Hotel amenities
Gran Hotel Costa Rica
Ranked #50 of 87 hotels in San Jose
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400 reviews from our community

Traveler rating
    42
    130
    110
    70
    48
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Families
62
 
Couples
143
 
Solo
31
 
Business
25
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Watford England
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
18 helpful votes 18 helpful votes
“Nice Place, shame about the rooms”
4 of 5 stars Reviewed February 7, 2013

This hotel cannot be faulted for its location, character and atmosphere. Sitting on the terrace, drinking a superb cocktail, listening to the grand piano, and watching the world go by are memories which will stay. But the rooms are small and poky - and because there's no central air-con system a lot of the space is taken up by a clumsy in-room appliance. The noise from this machine only partially cancels out the noise of the traffic and the continuous bleeping of the nearby pedestrian crossing. In recognition of this the management supply guests with ear-plugs!

But th siting is superb - just opposit the Opera House in the heart of the city - the main pedestrian avenue runs alongside, the market is close by, and many of the city's attractions are within easy walking distance.

And the service is old-style as well - attentive without being OTT.

It's probably the best hotel to stay at for an introduction to San Jose - but don't plan to stay too long

Room Tip: I stayed twice, but both times I was overlooking the Opere House square and so both rooms were equal...
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  • Stayed January 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask rogerdundee about Gran Hotel Costa Rica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brockville, Canada
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“SECOND STAY AT THIS BEAUTIFUL OLD HOTEL”
4 of 5 stars Reviewed February 3, 2013

In January I stayed at Gran Hotel for the second time. It is a beautiful 1930 hotel and if you are into heritage buildings you will love this one. The price was very reasonable by Canadian and US standards...less than $100 for room and a delicious, large breakfast buffet. The buffet is in a ballroom with tables and chairs covered with white cloth, and with a view of the city plaza. There is a billiard room, small gym, spa, computer room, indoor and outdoor dining and a tour desk.
We ate supper there, my daughter and son-in-law sharing Surf and Turf for Two. It came on a huge platter and was unlike any Canadian or US Surf and Turf meal...they loved it. Last year I ordered a fruit bowl for dessert and it came as a half pineapple scooped out and filled with freshly cut fruits. Delicious.
This hotel is right next to the heritage Theatre and next to the Gold and Currency Museums. The museums are well worth a visit.
The only down side of this hotel would be its location if you don't like big city centres.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask InsuranceBroker about Gran Hotel Costa Rica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waedenswil, Switzerland
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Presidental Suite”
2 of 5 stars Reviewed January 25, 2013

i reserved the Presidental Suite for 2 Nights before travelling around in Costa Rica. First the good things:

- the Kingsize Bed is really nice
- if its your style the original old furniture, not my thing.. my GF liked it very much
- Breakfast is nice
- Restaurant in the Hotel is expensive but good, worth even to just get a coffe there

Sadly there been some dissapointments:

- the bathroom is a joke for a suite, it says wihrlpool on the internet, it's a bathtube with bubble's... tube and sink are old and the shower is a real joke... the shower would be ok, in a 20$ room...

- on the internetpage it stats: minibar. But the minibar is empthy on arrival, when i asked to fill it up, i got the response, they don't do minibar, but i could just order over the phone, when i tried to order from the phone, the guy from the restaurant said, they didn't have enought personel so send it to the room. so when i finally went down to the bar at like 23:15 it was closed... come on

So for me, the package was not good enough for the price of 250$ a night, i would try another hotel in san jose next time

Room Tip: Ich würde ein anderes Hotel wählen
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  • Stayed December 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask anymorrow about Gran Hotel Costa Rica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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New York, NY
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Unique hotel in the heart of the city”
4 of 5 stars Reviewed January 23, 2013

Great location in the heart of the city. Lots of history makes for a unique experience. The staff is very helpful - especially the tourism desk. The rooms are small and hot water can go in and out. Great decor. Good food in the outdoor cafe and great drinks in the bar. It's old, but old school, and that makes it fun.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask Tim W about Gran Hotel Costa Rica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Coral, Florida
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“STAFF NOT NICE AND TRIED TO RIP US OFF AT CHECKOUT”
1 of 5 stars Reviewed January 10, 2013

this hotel is run bye all crooks . stay away . they will rip you off raise the price at check out they are rude . they also tell you parking is full and they have to park across the street and its 15 per day . they dont have parking their ever . dont leave money in your room they steal .mgmt is in on it as well dont complain it wont get you any where . please stay away

  • Stayed January 2013, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask scott m about Gran Hotel Costa Rica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Gran Hotel Costa Rica

Also Known As:
Gran Hotel San Jose
Gran Hotel Costa Rica San Jose
Address: Central and Second Ave. Between 1 & 3, San Jose 527-1000, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #50 of 87 hotels in San Jose
Price Range: $
Hotel Class:3 star (3*)
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