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“Superior Room, Clean, no A/C, excellent view of plaza. Historic and beautiful. Expensive restaurant. Great service. Recommend fo” 4 of 5 stars
Review of Gran Hotel Costa Rica

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Gran Hotel Costa Rica
3.0 of 5 Hotel   |   Central and Second Ave. Between 1 & 3, San Jose 527-1000, Costa Rica   |  
Hotel amenities
Ranked #41 of 85 Hotels in San Jose
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Superior Room, Clean, no A/C, excellent view of plaza. Historic and beautiful. Expensive restaurant. Great service. Recommend fo”
4 of 5 stars Reviewed August 25, 2012

Young couple, late 20's, recently engaged. We stayed at the Gran Hotel for 2 days 1 night.

Superior rooms was relaxing, well ventilated. No A/C but ceiling fan. Very clean. Excelleny service. Excellent location. Very nice view of central city.

I recommend it for familys, couples and singles of all ages.

4 Star

  • Stayed August 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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595 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
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Gingelom, Belgium
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed August 15, 2012

This is a nice hotel but our room was not great. There was no air-conditioning and we couldn't close the window properly. Also we didn't have any hot water.

This hotel is OK to stay in for 1 or 2 days but not more.

  • Stayed October 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, Costa Rica
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 8, 2012

You don't really go out of your hotel in the middle of the night to have some beers in the centre of San José...actually also not during the day unless you have to so you might ask yourself what you are doing there...the hotel, staff and breakfast is all good but the surroundings not, it just doesn't feel safe. Don't go out to San José Pueblo this is just too dangerous, you will not find a taxi back to your hotel!

Room Tip: The higher up the better
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  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ripon, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 6, 2012

After reading some reviews on trip advisor we were quite worried about booking here. However we were delighted by the hotel and its old world charm. The staff could not have been more helpful and were so proud of their hotel and its history. We were shown the presidential suite which was interesting and worth seeing. The room was clean and cool with the fan. The only slight annoyance was noisey guests and that is difficult to manage anywhwere! The food in the hotel was excellent and the restaurant on the ground floor really good value. We would stay here again.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Helsinki, Finland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 6, 2012

The overwhelming natural beauty of Costa Rica is not really matched by the attraction of San José which is rather banal as a city. However, some landmarks like the Gran Hotel, the National Opera or the covered market place make a visit to the city worth while when in Costa Rica.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monica V, Gerente at Gran Hotel Costa Rica, responded to this review, August 7, 2012
Dear Cantell.

Greetings from Gran Hotel Costa Rica.

Thank you so much for you positive feed back about our hotel. We are more than happy that your experience in the hotel was the best. I hope in the near future you will be our guest again, and enjoy, the unique experience of the Grand Hotel Costa Rica… The only hotel declared Historical and Architectural Patrimony in Costa Rica.

Cordially;
Monica Vargas
Marketing and Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montezuma, Costa Rica
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 23, 2012

I stayed here and the rooms were great. My complaint is that first they could not find our reservations, They finally did. Next my girfriends' son paid in cash and then they also charged his credit card, When I called them they had said they had no record of him staying there. I checked out the next day and they tried to overcharge me by $20.00 a day. It was at 5 in the morning and luckily I checked the bill. Be aware of their scam.

Stayed July 2012, traveled with family
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unguidedmissal
Top Contributor
66 reviews 66 reviews
18 hotel reviews
Reviews in 29 cities Reviews in 29 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed July 22, 2012

The absolute best thing about The Gran Hotel is it's location and that is true only if you are interested in what it's near. It sits right on the Plaza de Cultura where the people watching is fine and there are always street entertainers. The Precolumbian Gold Museum, Jade Museum, National Museum and the National Theater are all adjacent to the Plaza so are virtually an extension of the hotel. The Mercado Central is just a few block walk and is not to be missed. There your senses will be delighted by the sights and sounds of a very large market jammed with exotic fruits, vegetables, fish and meat. There are small cafes called "sodas" offering tasty local snacks, coffee, refrescos and typical local ice cream ("sorbete"...try La Sorbetera de Lolo Mora...one flavor only, made with vanilla, cinnamon and other spices).
Otherwise the hotel is old and a bit worn but with a grand feel. The outdoor cafe/bar is very nice as is the food served there. The breakfast is served on th top floor in a vast space with large windows offering views of the surrounding mountains (partially blocked by modern buildings). Breakfast is typical Costa Rican fair but good (rice and black beans, eggs, potatoes, etc.).
Many rooms have no AC so, if you suffer from the heat, be sure you get one. The rooms overlooking the plaza are very picturesque but noisy. The inner rooms can come with the continuous sound of AC units running coming through your windows which are open because you don't have AC.

Room Tip: Not all rooms have AC. Rooms overlooking plaza can be noisy. Interior rooms can be quieter but the...
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  • Stayed July 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monica V, Gerente at Gran Hotel Costa Rica, responded to this review, July 24, 2012
Thank you very much for your comments. They are always very well received to improve our services.

Since we are a Historical and Architectural Patrimony building, not all our rooms have air conditioning, but some superior rooms, deluxe rooms, masters suite, and of course, the J.F.K. Presidential Suite, do have air conditioning. We are currently in the process of installing more portable A/C units to enhance the comfort of our rooms.

In order to improve our standards we are also in the process of installing double internal windows to reduce some noise that may come from the outside.

We hope to have but projects finished by the end of this year.

Again, we thank you for your comments and if in the near future you decide to return to our country, we will be delighted to have you as our guest, once more.

Best regards,

Monica Vargas
Marketing and Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Gran Hotel Costa Rica

Address: Central and Second Ave. Between 1 & 3, San Jose 527-1000, Costa Rica
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #41 of 85 Hotels in San Jose
Price Range (Based on Average Rates): $
Hotel Class:3 star — Gran Hotel Costa Rica 3*
Reservation Options:
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Also Known As:
Gran Hotel San Jose
Gran Hotel Costa Rica San Jose

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