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“Great Hotel in San Jose, Costa Rica” 5 of 5 stars
Review of Crowne Plaza Hotel Corobici

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Crowne Plaza Hotel Corobici
4.0 of 5 Hotel   |   Sabana Norte, San Jose 1000, Costa Rica (Formerly Tryp Corobici)   |  
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Ranked #32 of 86 Hotels in San Jose
Connecticut
Top Contributor
72 reviews 72 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
39 helpful votes 39 helpful votes
“Great Hotel in San Jose, Costa Rica”
5 of 5 stars Reviewed March 6, 2014

This was our first time in Costa Rica and not knowing what to expect we decided to stay in San Jose and take day trips from there. We usually have good luck with IHG brands so chose the Crowne Plaza Corobici. We couldn't have been happier. The rooms are quite nice and very clean, the common areas are also very, very nice, however, the best part of this hotel is the over the top customer service. All of the staff we encountered were just wonderful. First of all there is a shuttle to and from the airport which makes running that gauntlet very easy. You can also pay your departure tax at the hotel thus avoiding that terrible line at the airport. The restaurant staff at El Tucan were just the best - wonderful breakfast and the best hamburgers. Out last night there we had a knock on the door and a wonderful cheese plate compliments of the assistant manager was delivered. We highly recommend this hotel and would absolutely stay here again.

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corobici, Public Relations Manager at Crowne Plaza Hotel Corobici, responded to this review, March 7, 2014
Dear Guest

Thank you very much for your kind attention and the time to share with us your comments , at the Crowne Plaza Hotel, we are always looking forward to make our guests have a memorable stay at our hotel. This is our promise of service besides an excellent service. Means our perfect combination to keep Costa Rica in our guests minds.

On behalf of all the Crowne Plaza Hotel Staff, we do hope to be able to host you in a near future in Costa Rica.

Sincerely Yours

Pamela Vega
Marketing Coordinator
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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258 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Baton Rouge
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed March 4, 2014

We stayed there five nights in late February-early March 2014. The rate was excellent. A real bargain. Everything went extremely well. There were only a couple of minor oversights in cleaning the room, but nothing to write about. The staff is great.

Truly one of the most comfortable beds I have ever slept in. I can't pinpoint why but I have had enough so-so beds to know that this one was outstanding.

The location is ok. It is on a busy highway, and it's not walking distance to the heart of the city, but only about $6 cab ride to get there.

The most amazing thing is the airport shuttle service: $12 per room for one way to the airport. Yes, I know the airport is pretty close, but at $12 per room (not per person, per room), there is no better bargain to be found.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corobici, Public Relations Manager at Crowne Plaza Hotel Corobici, responded to this review, March 7, 2014
Dear Guest :

On behalf of all the Staff of the Hotel Crowne Plaza Corobicí , we will like to thank you very much for the time that you have spent in sharing with us your experience at our hotel.

Sincerely Yours,

Pamela Vega
Marketing Coordinator
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
Reviews in 25 cities Reviews in 25 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 3, 2014

Do your research and why you need to stay in San Jose. I guess most people need to stay in San Jose in transit and this is the hotel to stay in. My last Crowne Plaza was two weeks previously in Manchester and the Manchester staff have so much they could learn. Rooms great, food fine and a good stay

  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corobici, Public Relations Manager at Crowne Plaza Hotel Corobici, responded to this review, March 7, 2014
Dear Guest: On behalf of all the Hotel Staff we want to express our gratitude for sharing with us your experience in our hotel. Our commitment each and every day is to become the Hotel that our guests love. ... Thank you once again, and we will be looking forward for your future visit. Sincerely Yours, Pamela Vega, Marketing Coordinator
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Madrid, Spain
Senior Contributor
40 reviews 40 reviews
36 hotel reviews
Reviews in 34 cities Reviews in 34 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 25, 2014

I stayed at this hotel for two nights and the best thing I can say about it was the excellent staff working there. They were always super-helpful with every thing I asked for. They gym was probably the best hotel gym I've ever been. It has two very decent swimming pools. Breakfast was very good with delicious fruit and coffee. Rooms were very good as well.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corobici, Public Relations Manager at Crowne Plaza Hotel Corobici, responded to this review, February 26, 2014
Dear Guest :

On behalf of all the staff of the Crowne Plaza Corobicí we will like to extend our gratitude for your preference as well for sharing with us your coments that are so valuable for us.

Our main goal is to make our guests have a memorable stay, keeping in mind that we will like to become THE HOTEL THAT OUR GUESTS LOVE.

Best regards,

Pamela Vega
Marketing Coordinator
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winter Park, Florida
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed February 16, 2014

This is the hotel where we were placed by our tour when our trip ended and we were to be up at 4:00 AM to go to the airport to catch our flight to Miami. The hotel is a courtyard type setup where all doors open to the inside of the hotel. We were on the first floor. Below is the lobby, a bar and a Casino. At about 10:30 PM, the bar began to hop. The noise from screaming people and the pounding of music permeated our room. The bar is fully open so no one in their rooms could possibly escape the ear pounding noise. I first went to the front desk at 11:00 to complain. I was offered a move to a different room. To what end? They would have had to move is to another hotel. I was told the bar would close at 11. Back to my room I went. At 11:30 I found myself outside my room in the hall yelling down to the bar that people were trying to sleep. At that point, people started to stumble out of the bar. The fact that I found myself yelling at the bar is unbelievable to me but I felt I had no choice. Of course after this most unpleasant experience I had to let the adrenalin leave my system in order to settle to sleep.

Otherwise, the hotel is located off the beaten path. You will have to take a cab to go anywhere. Cabs are plentiful and cheap. The hotel is dated and dark. The hotel features a Japanese restaurant which is stylish and quite good.

Stayed February 2014
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corobici, Public Relations Manager at Crowne Plaza Hotel Corobici, responded to this review, February 17, 2014
Dear Guest :

On behalf of the Crowne Plaza Hotel Corobicí, we want to express our sincere apologies . We do appreciate your kind comments in order to revise our procedures and refresh to our staff the steps that had made us grow and consolidate a great place in our guests preference.

I will kindly ask if you can let me know in your future visit to our hotel it will be my pleasure apologize personally.

Sincerely Yours,

Pamela Vega
Marketing Coordinator
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Panama City, Panama
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 31, 2014

Friendly staff, big rooms and excellent location.

It is not the most "funny" hotel, but if you're in Costa Rica either for business or pleasure you're no looking to spend so much time at the hotel.

Spent approx 15 nights last year and I've been staying at the Crowne for the last 5 years.

Location is a plus. Traffic could be really bad in San Jose.

Room Tip: Ask for rooms to the back side of hotel. Those are quieter.
See more room tips
  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corobici, Public Relations Manager at Crowne Plaza Hotel Corobici, responded to this review, February 3, 2014
Dear Guest : Thank you very much for your kindness in spending the time to share with us your comments , it is so greatful to know that you have a great stay. Our goal is to become the hotel that our guests love , creating new experiences each day. Sincerely Yours, Pamela Vega
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jerusalem, Israel
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 29, 2014

I stayed in the Crowne Plaza Corobici for 4 nights heading a tour of 16 people. The hotel was very responsive to all our needs !
Everybody in the hotel: Reception, management, kitchen and dining room was very cooperative.
For sure will return.
Thanks.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corobici, Public Relations Manager at Crowne Plaza Hotel Corobici, responded to this review, February 3, 2014
Dear Guest : Thank you very much for your kindness in spending the time to share with us your comments , it is so greatful to know that you have a great stay. Our goal is to become the hotel that our guests love , creating new experiences each day. Sincerely Yours, Pamela Vega
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Hotel Corobici

Address: Sabana Norte, San Jose 1000, Costa Rica (Formerly Tryp Corobici)
Phone Number:
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Casino Hotel in San Jose
#6 Luxury Hotel in San Jose
#13 Business Hotel in San Jose
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crowne Plaza Hotel Corobici 4*
Number of rooms: 213
Official Description (provided by the hotel):
The Hotel Crowne Plaza Corobici­ is the ideal place to enjoy your visit to San Jose. Is located just 5 minutes away from the financial district and 15 minutes away from the Juan Santamaria International Airport. Is perfect for your business travels or to spend your vacation. ... more   less 
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Also Known As:
Crowne Plaza Corobici
Crowne Plaza San Jose
Crowne Plaza Hotel Corobici Costa Rica/San Jose

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