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“Honesty at a premium” 4 of 5 stars
Review of Crowne Plaza Hotel Corobici

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Crowne Plaza Hotel Corobici
4.0 of 5 Hotel   |   Sabana Norte, San Jose 1000, Costa Rica (Formerly Tryp Corobici)   |  
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Ranked #24 of 85 hotels in San Jose
Knoxville
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Honesty at a premium”
4 of 5 stars Reviewed April 29, 2013

This could be a great hotel if it were not for the fact that they are not quite honest when exchanging your dollars. I exchanged $ 80.00 at the front desk and should have received 38,880 colones according to a exchange rate of $1=486c which was displayed on the wall. But when I later on counted the money I discovered that they had only given me 468c per dollar. A slight discrepancy but still a ripoff. A Canadian bank downtown (downtown) three days later actually paid me 494 colones per dollar.

  • Stayed April 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corobici, Director of Sales at Crowne Plaza Hotel Corobici, responded to this review, May 21, 2013
Dear Guest

Thank you very much for your kindness in taking the time to write and share with us your comments.

In reference to the exchange rate our hotel has an exchange policy that we will be more than glad to be able to speak to you and be able to have the opportunity to apologize personally.

Our Hotel philosophy is always to make our guests love our hotels and our goal is to be able to reach an appropiate moment to earn this priviledge.

Please find as follows my information.

Sincerely Yours

Ana Lucía Zuñiga
Salas&Marketing Director
ana.zuniga@corobicicp.co.cr
+50625436000
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232 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Houston, Texas
Top Contributor
75 reviews 75 reviews
17 hotel reviews
Reviews in 34 cities Reviews in 34 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed April 23, 2013 via mobile

I always have a pleasant stay at this hotel although it seems to be a bit pricey. The service is good, the staff is friendly and I love the workout facility. The best part about the hotel is the Japanese restaurant on the hotel property. It is worth a stay at the hotel.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corobici, Director of Sales at Crowne Plaza Hotel Corobici, responded to this review, April 25, 2013
Dear Guest :

On behalf of all the Staff of the Hotel Crowne Plaza Corobicí , we will like to thank you very much for the time that you have spent in sharing with us your experience at our hotel.

We are committed to our guests, develops only very good experiences, passion to our daily work is what we really feel.

Once again , thank you very much, we will be looking forward to your next visit ,

Sincerely Yours:



Ana Lucía Zúñiga
Sales & Marketing Director
Telephone 506-2543 60 00 ext 271
Email:ana.zuniga@corobicicp.co.cr
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Luton
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed April 19, 2013

Stayed here for one night in April before a flight out of SJO the following morning. Hotel itself is clean, nice size room and bed but that is about where the positive comments end.

Firstly, the wifi in the hotel is poor. The signal is very much in and out and for a hotel of the Crowne Plaza's standard I would expect better. Also, DO NOT DRINK THE DRINKS FROM THE FRIDGE IN THE ROOM!! There was no price list for the drinks in the fridge and now I know why! $12 dollars for a bottle of water! I say no more....

Lastly, don't go to the hotel for the casino. Full of shady characters and actually quite intimidating when walking in there.

A much better option is the nearby Adventure Inn which is closer to the airport, friendlier, better wifi and cheaper!

Poor effort Crowne Plaza

  • Stayed April 2013, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corobici, Director of Sales at Crowne Plaza Hotel Corobici, responded to this review, April 25, 2013
Dear Guest

Thank you very much for your kindness in spending the time to let us know your comments regarding to your recent visit to our hotel.

First instance, on behalf of all the Crowne Plaza Staff I will like to apologize for the inconvenience that you have mentioned , we , the staff members we are focus on the guest service attention that is the force that moves us to feel passion for our work.

If there is a way that we could be able to contact you in order to have the complete information , regarding to the room number and be able to apologize also in a personal way.

Please find as follows my information,

Ana Lucía Zúñiga
Sales & Maketing Director
Telephone number 506 2543 60 00 ext 271
Email: ana.zuniga@corobicicp.co.cr
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Billericay, England
Top Contributor
53 reviews 53 reviews
27 hotel reviews
Reviews in 37 cities Reviews in 37 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed April 1, 2013

I stayed here on the first and last nights of a Costa Rica holiday. It is good quality with a decent restaurant. The breakfast buffet had a lot of choice. It has all the facilties you would expect of a good quality city hotel used a lot by business people and for conferences, e.g. minibar, wifi, swimming pool etc.There is also a casino. The outside was under renovation whilst I was there so my photos of the outside don't look so good but the interior was not affected. There's not a lot outside of the hotel but it's very near to the Mueso de Arte and the Parque Metropolitano La Sabana if you fancy a stroll. We walked to a nearby Brasilian steakbar and there's also a Tico restaurant nearby and a McDonalds. I was there on Easter Thursday and Friday and didn't realise that the bar would be closed due to local laws!

Room Tip: We had a 3rd floor room on one side (the left as you face the front from outside) and a 5th floor on...
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  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corobici, Sales Cordinator at Crowne Plaza Hotel Corobici, responded to this review, April 8, 2013
Good Morning Mr. Go9ers!

Receive our best regards! Thank you for your comment. Is really important for our Hotel receive your opinion. Currently, our hotel is undergoing changes in his structure and image for the benefit of all our customers.

We hope your stay has been rewarding and come back soon to our hotel.

Please contact us for your next visit to San Jose, we will be pending and awaiting your visit.


Sincerilly,

Pamela Vega
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Apen, Colorado
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 14, 2013

Very clean and modern! This hotel exceeded my expectations. Great value for the price. Bar and resto were fabulous..we even asked them to prepare something special for us (not on the menu) and they accomodated with pleasure. Very friendly staff! The breakfast was really wonderful, great variety and very good quality!

Room Tip: Get breakfast included in your room charge...
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  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corobici, Coorinadora de Ventas at Crowne Plaza Hotel Corobici, responded to this review, April 8, 2013
Google Translation
Estimado Sr. CAESA,

Muchas gracias por tomar su tiempo para compartir su experiencia en nuestro hotel.
Me alegra saber que ya conoce nuestra marca Crowne Plaza y que le haya gustado nuestro restaurante japones Fuji.

Vamos a hacerle llegar su observación a la administración del Casino, para poder brindarles un mejor servicio en esta área.

Esperamos verlo pronto por nuestras instalaciones.

Saludos cordiales,

Lourdes Rojas
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Amsterdam, The Netherlands
Top Contributor
134 reviews 134 reviews
47 hotel reviews
Reviews in 50 cities Reviews in 50 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed January 28, 2013 via mobile

We wantend to stay a couple of nights San José just to check out the capital of Costa Rica. The hotel is situated outside of the downtown area but the taxi will take you there for 4 dollars so that's no problem. The hotel is a bit old but has all the faciliteit you want plus a great and friendly service

  • Stayed January 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corobici, Sales Coordinator at Crowne Plaza Hotel Corobici, responded to this review, January 30, 2013
Dear Mr. Eric S,

Thank you for taking the time of sharing your experience at our hotel.
We are glad you had a good experience with our service; it is very important for us to have a excellent service.
Early this year the hotel will be having some refreshments, so hopefully next time you visit San Jose, you will be enjoying our facilities.

Best regards,
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Wisconsin, USA
Senior Contributor
31 reviews 31 reviews
30 hotel reviews
Reviews in 27 cities Reviews in 27 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed January 21, 2013

This is apparently the hotel that embassies recommend and that your flight crews will use. All in all, it is excellent. Perhaps not stunning, but everything from the service and staff to the beds are top notch. You can't go wrong staying here.

Conveniently located just far enough out of the heart of the city to not be bogged down by traffic, it is also half a block's walking distance from the Sabanas park.

The hotel appeared in excellent condition and decor and lighting within the room was very satisfactory. Bathroom lighting - often severely lacking in hotel rooms - was just fine.

Internet access had a good strong signal and caused me no issues.

The executive lounge floor was very nice and offered a lovely (small) breakfast to guests with floor access as well as complementary beverages and snacks in the evenings which were not only very welcome, but very delicious.

Again, staff were friendly and attentive. Many speak English (and possibly other languages) which will be a comfort to English-speaking travelers.

As a Priority Club member I also received a lovely little plate of cookies in my room upon check-in which was nice. See photo.

Overall, this was just a great stay. I can't remember having a single complaint.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corobici, Sales Coordinator at Crowne Plaza Hotel Corobici, responded to this review, January 30, 2013
Dear Kiwibeandip,

Thank you for taking the time of posting your experience.
We are very glad you had a good stay with us.

Don`t hesitate contacting us for further travels to San Jose, we will be gald welcoming you again.

Sincerily,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Hotel Corobici

Address: Sabana Norte, San Jose 1000, Costa Rica (Formerly Tryp Corobici)
Phone Number:
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Casino Hotel in San Jose
#5 Luxury Hotel in San Jose
#10 Business Hotel in San Jose
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crowne Plaza Hotel Corobici 4*
Official Description (provided by the hotel):
The Hotel Crowne Plaza Corobici­ is the ideal place to enjoy your visit to San Jose. Is located just 5 minutes away from the financial district and 15 minutes away from the Juan Santamaria International Airport. Is perfect for your business travels or to spend your vacation. ... more   less 
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Also Known As:
Crowne Plaza Corobici
Crowne Plaza San Jose
Crowne Plaza Hotel Corobici Costa Rica/San Jose

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