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“Great hotel and staff” 5 of 5 stars
Review of Isla Verde Hotel

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Isla Verde Hotel
2 blocks West from US Embassy | Pavas, San Jose 10109, Costa Rica   |  
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Hotel website
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Hotel amenities
Ranked #5 of 86 Hotels in San Jose
Certificate of Excellence
London, United Kingdom
1 review
“Great hotel and staff”
5 of 5 stars Reviewed June 7, 2013

stayed at Isla Verde on a short business trip, the hotel is clean and very comfortable and the staff were exceptionally helpful and friendly, going out of their way to help me and my colleagues with everything we needed. The restaurant is very good too. Highly recommended.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lucia S, Director de Relaciones con Clientes at Isla Verde Hotel, responded to this review, August 29, 2013
Dear Beth M,

Thank you for posting your comments on Trip Advisor!

We are pleased to know you and colleagues enjoyed your stay with us!

We look forward to have you again when in San José -hopefully for pleasure-!

Best regards,

Lucia Shum
Customer Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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158 reviews from our community

Traveler rating
    90
    56
    11
    1
    0
See reviews for
22
36
24
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Appleton, Wisconsin
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed June 4, 2013

I stayed here only one night but was extremely impressed. It felt like a 5 star hotel for the service but at an amazingly good price. Especially when you get free taxi rides to and from Pavas Airport. I flew in was picked up, taken to the hotel, allowed to check in really early because of my flight, helped to arrange my next day travels with another free taxi ride, and a snack to go since I missed the free breakfast. The place is really clean, nicely updated, good room, comfortable bed, TV, computers to use, and good Wi-Fi. I would definitely recommend this place and if you are in between flights at Pavas Airport it wouldn't make sense to stay anywhere else.

Room Tip: I took the cheaper of the rooms, the newly updated one's are a bit more, and was still really pl...
See more room tips
  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LucyShum, Propietario at Isla Verde Hotel, responded to this review, October 31, 2014
Dear La Gringa Robin,

Thank you for your comments on Trip Advisor!

We are pleased to hear we fullfilled your expectations! We look forward to see you again next time you´re in San José!

All the best,

Lucía Shum
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 16, 2013

The hotel is literally an oasis - you walk through the doors and feel at home and relaxed by the wonderful atmosphere complete with indoor atrium and seating/social area. Excellent wifi keeps connecting with the outside world easy - if you want to. The owners are wonderful and caring and will make sure you have a top notch stay. The meals available in the attached restaurant are excellent and inexpensive, vegetarians will find it easy to meet their dietary needs here. The rooms are spacious, clean, modern, and wonderful. The shower alone is worth the stay - modern and great water pressure. The buses to nearby downtown run by just outside the hotel, and a small convenience grocery store is within two blocks walking distance. The area is safe for walking or running nearby - if you are looking for a great base camp for San Jose and surrounding area - this is a great choice at a very attractive price.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Quebec, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 13, 2013

We just ran a large scale airborne mission in Costa Rica, called MAC13. Our research team stayed at Isla Verde for almost two weeks and I don't have a single complain. The staff understood from day 1 the seriousness and complexity of our project and provided full support. Needless to say, everybody in the hotel made our life easier. I highly recommend this hotel.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 10, 2013

I stayed here 1 night, after arriving flying in late at night from the US. The day after I took an early morning flight with Nature Air from the domestic airport Pavas.

The hotel was ideal for this; it is only 5 minutes from Pavas and the taxi to Pavas was included in the price. The rooms are comfortable and clean, service was very good (also in the booking process, which I did via email) and we had a nice breakfast. Unfortunately we didn't have time to try the restaurant or explore the area, .

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed March 12, 2013

Location is great if you need something from the US Embassy two blocks away or are going to the airport at Pavas. The area has some good restaurants but the hotels' restaurant was great. Cantonese menu with nice pot stickers if you want a light meal. The standard room is OK, beds are comfortable and not too much street noise. The new sections rooms are nicer.

Room Tip: Ask for rooms away from the road.
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LucyShum, Front Office Manager at Isla Verde Hotel, responded to this review, June 22, 2013
Dear Harvey38,

On behalf of Isla Verde Hotel and Restaurant, we want to thank you for taking the time in posting your comments and tips.

In fact, we have recently made new improvements in our Hotel. We just opened our gym -small but with the basic equipment enough for a good workout-, and soon we will be replacing all windows in our Standard rooms that face the main street -with insulated, double pane, argon gas in between panes, windows- in order to reduce the noise and heat coming from the street.

We look forward in having you back and check out our improvements!

Thanks again!

Best regards,

Lucia Shum
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
126 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed February 23, 2013

I stayed at Isla Verde hotel for one night before a flight I had out of Pavas. When I arrived Veronica checked me in and was very helpful. I had a recently renovated deluxe room which had a bed, flat screen tv, nice bathroom, desk and patio. The room also had Internet access which was a plus. There isn't too much in the area so I decided to eat at the hotel restaurant. I did not care for the food. The hot and sour soup was very thick and tasted funny but the egg rolls were ok. For the two items it was over $10 which is excessive. I recommend to eat elsewhere but the hotel is very nice.

Also the hotel arranged a taxi for me in the morning and prepared a to go bag since my flight left before breakfast started at the hotel.

  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Isla Verde Hotel

Address: 2 blocks West from US Embassy | Pavas, San Jose 10109, Costa Rica
Phone Number:
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in San Jose
#7 Romantic Hotel in San Jose
#7 Best Value Hotel in San Jose
Price Range (Based on Average Rates): $
Number of rooms: 40
Official Description (provided by the hotel):
Hotel and Restaurant Isla Verde is a family owned business. We are located 2 blocks West from the US Embassy in Rohrmoser, close to most important bussiness centers, embassies, commercial and industrial areas, of San Jose. We are 2 miles away from the Tobías Bolaños Airport, and 12 miles from the Juan Santamaria International Airport.We have 40 rooms in total, 17 Standard rooms and 23 Deluxe rooms. Our Standard rooms are equipped with: full size and twin size beds, cable TV, private bath, AC, security box, and telephone.Our Deluxe rooms are brand new and larger rooms, equipped with: queen size beds, cable TV, 32" flat screens, modern bathrooms, AC, security box, hair dryer, telephone, complimentary gourmet coffee, and free ethernet connection to internet. All rooms include complimentary breakfast, free wireless internet, use of our business center and gym.Our mission is to make you feel comfortable, wether you are in San Jose for business or pleasure. Let us service you and become "your home away from home"! ... more   less 
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Also Known As:
Isla Verde Hotel Costa Rica/San Jose

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