I was traveling with a group of friends during our recent trip to costa rica when one of our bags got stolen with my friend's passport in it. We had to take a long bus ride back to san jose for the us embassy and we came across this hotel only about 2 blocks from it. We were tired and hungry and the lady at the front desk was a life saver for us. her name was luica and she was amazing. so sweet and so helpful. she answered all our questions and even printed out things from the internet to help us. It was just what we needed after what had happend. a hope that the rest of our vacation would get better. The rooms were very clean and the free internet access was a good thing.