We stayed here for 1 night upon arriving in San Jose. When we arrived to the hotel around 7pm, the doors were locked and no one was at the front desk. As 3 young females, we really didn't enjoy having to stand outside with all of our bags while random men approached us trying to chat. After about 15 minutes the girl working the desk wandered back and let us in. She ended up not being remotely helpful, and couldn't tell us basic things like how long it would take to get to our next destination (Manuel Antonio), how much it would cost for a private car, how to book a private car, etc. It was pretty strange.
In the morning, no one was around to ask about breakfast (sensing a theme here) so we had to go into the kitchen to ask a woman in there. She begrudgingly made us 3 plates of eggs and fruit. When it's included in the price, shouldn't it be easier to get? Weird.
The perks were the pretty lobby and the fast wifi. But everything else was sort of dingy, kind of weird, and definitely not worth coming back to.