My friend and I stayed here on two separate nights, a week apart. The location was convenient for us to head into the down town area by taxi and to the airport.
On the first evening we stayed in a premium double room and on the second evening in a double room. Both times we were on the upper floors, away from the elevators. The premium double room had more space than what we knew to do with. It came with a kitchenette, although we only made use of the fridge. The double room was much smaller, but had ample space for us. The rooms were comfortable and modern. San Jose is a noisy city, though I had no problem sleeping.
The free wi-fi and free international calling came in handy, though on our second night the free international calling wasn't working.
We partook in the buffet breakfast. There was good variety and even an omelette station. During our second stay, we had an early check out and asked if they could put together a packaged breakfast. They did - it came with a sandwich, juice, yoghurt and fruit.
You can process your exit tax at the hotel, instead of at the airport for an extra $2. They will also arrange for a shuttle to the airport, but the cost for two people is more than for a taxi ride.
For the most part staff were friendly.
Overall it was a pleasant stay.