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“Great rooms!” 4 of 5 stars
Review of Tryp Sabana Hotel by Wyndham

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Tryp Sabana Hotel by Wyndham
3.5 of 5 Hotel   |   Avenida 3 Calle 38 y 40, San Jose 433-1007, Costa Rica   |  
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Ranked #17 of 86 Hotels in San Jose
Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Great rooms!”
4 of 5 stars Reviewed January 2, 2012

Stayed here for 4 nights at the beginning and end of our Costa Rica trip, and really enjoyed our stay. The rooms were great. Not exactly spacious, but very comfortable bed and clean bathroom (no tub, however). There was enough space for our luggage.. the decor is very modern and tasteful. Our friends who stayed with us got a free room upgrade, and stayed in a room which came with a sofa and sitting area -- very roomy. The room had good amenities -- big flat screen tv, coffee maker, iron, hairdryer, etc. My only complaint is that the area tends to get pretty noisy in the middle of the night. There was some sort of banging noise while we were there. (Construction maybe?)

In general, the staff was alright. (There was one guy who offered no suggestions, and was very clueless about the area.) There was one young lady who was very nice and helpful -- she patiently offered us tips on where to go for dinner and New Year's Eve. They were all bilingual too, which was great since nobody in our party was very fluent in Spanish. The hotel was located in a pretty convenient location (very close to Machu Picchu and Soda Tapia) off the expressway. The taxi ride downtown cost about $5. However, it might be better known to taxi drivers by its old name (Hotel Centro Colon). We had some trouble with taxi drivers not knowing where Tryp Sabana was.

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eoreamuno, General Manager at Tryp Sabana Hotel by Wyndham, responded to this review, January 4, 2012
Greetings from sunny Costa Rica,

Thank you very much for your nice review..I appologize for the service provided by the gentleman at the front desk, I will immediately will start an investigation to improve service. Thanks for taking the time and reviewing us...happy new year and hopefully we´ll see you around in the near future.
Esteban Oreamuno
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463 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Toronto, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 31, 2011

Just stayed 2 nights at the Tryp Sabana Hotel on 2 different occasions during our trip to Costa Rica. The hotel has been the best value for the money of anywhere we stayed in Costa Rica during our 2 week stay. The staff could not be more helpful. They provide free international calling which is a definite bonus. The rooms are nice, newly renovated and the beds are very comfortable. While we also had a noisy neighbour one night, that was not the hotel's fault and we just called the front desk and the noise immediately stopped. The breakfast was the best we had in all of Costa Rica. Highly recommend the hotel and would definitely stay there again. This hotel is definitely up to North American standards.

Room Tip: Rooms on higher floors have a great view of the surrounding mountains and Poas Volcano
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  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eoreamuno, General Manager at Tryp Sabana Hotel by Wyndham, responded to this review, January 4, 2012
Dear Mr. Eric,

Greetings from San José. Thank you very much for your beautiful review..we´re doing a big effort to provide outstanding service and reviews like yours motivate us to keep going! Thanks again...

Yours truly,
Esteban Oreamuno
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Port of Spain, Trinidad
Top Contributor
54 reviews 54 reviews
4 hotel reviews
Reviews in 19 cities Reviews in 19 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed December 20, 2011

This is a truly wonderful hotel in all regards, from the comfort, size and cleanliness of the rooms, the super-comfy bed, the extremely helpful, friendly, bi-lingual staff who were always ready with suggestions of places to visit in the area, and of course, the hotel is perfectly located near to key points of interest in San Jose. We stayed here for 3 days at the start of a 10-day Costa Rica trip and were so happy that we chose this hotel. We were able to walk easily to downtown San Jose to check out the various sights (museums, parks, youth theatre etc). Also, the hotel is located a couple blocks from the Museum of Costa Rican Art, which is a must-visit, as well as a large national park with running trails, a roller-skating rink and other outdoor activities. We were pleasantly surprised to discover that we had free international calls (VOIP, so the connection took a while, but calls always went through) in addition to free wi-fi access, so keeping connected with home was a breeze. The hotel's restaurant is very modern and beautifully decorated. The included hot buffet breakfast was traditional Costa Rican fare (black beans and rice too!) but the selection varied daily so you weren't tired of the same thing over and over again. If you like omelets (like me), there's no omelet station but you could simply ask one of the super-friendly staff for one and they see to your order right away. One rainy night when we couldn't make it to our dinner reservation at a nearby restaurant, we decided to dine at the hotel's restaurant, and I must say, the food was really great, especially the ceviche.
Also, for those of you who want a little vacay mani-pedi, check out Mindy Salon & Spa which is located in the office building adjoining the hotel, and ask for Helen Prado who can ensure you're well taken care of.

Room Tip: Ask for a room overlooking Calle Central (ideally on a higher floor) so that you get beautiful views...
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  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eoreamuno, General Manager at Tryp Sabana Hotel by Wyndham, responded to this review, December 22, 2011
Thanks you very much for your nice and thorough review, I will make sure the staff reads it, they will be very happy to see their passion and effort reflected in happy guests like you. Thanks again and the entire staff at Tryp Sabana Hotel wishes you and your family a merry christmas.

Esteban Oreamuno
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Redondo Beach, California
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 14, 2011

Nice room. However, hotel very noisy. Made it difficult to get a good night sleep.

  • Stayed November 2011, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eoreamuno, General Manager at Tryp Sabana Hotel by Wyndham, responded to this review, December 22, 2011
Dear guest,

Greetings from San José! I´m sorry to hear you didn´t had a good time at our hotel. For your next visit please email me, I will assign a room facing south, wich is far from the street. The entire staff at Tryp Sabana wishes you and your family a merry christmas.
Esteban Oreamuno
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 6, 2011

We stayed at the Tryp Sabana on two occasions for a total of three nights. The rooms are top-notch, really comfortable, clean and spacious. For slightly more than you'd pay at one of the downtown "boutique" hotels, you can stay here and get a much cleaner and more comfortable room.

The location isn't great if you want to walk around downtown San Jose (a short cab ride away), but it is 1 block from the Sabana park, which has good jogging trails.

My one issue with this hotel is that if you get a room on the west (facing Sabana park) or north side of the hotel, you will hear a loud bell ringing from the parking garage below any time someone pulls out into the street. It sounds like a fire alarm, and it's worse than annoying, since it's extremely loud, grating and rings throughout the night. Traffic is also noisy on that side of the hotel, so best to ask for a room on the south or east side of the building.

Room Tip: Make sure to get room on east or south side of hotel (see above)
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  • Stayed December 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Tryp Sabana Hotel by Wyndham, responded to this review, December 8, 2011
Dear Mr. Nick M,

Thank you very much for your review..the entire staff at Tryp by Wyndham appreciates your comments..is the first time we hear the bell is annoying to our guests..I will immediately lower the volume....thanks for letting us know.
Warm regards,
Esteban Oreamuno
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Tirana, Albania
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 6, 2011

Very nice hotel, recently renovated and re-branded. Quite visible from various places in San Jose. Very friendly staff ready to help. My room had two queen size very comfortable beds. My recommendation would be for the room to have more lightening equipment and more conveniently located sockets that are often used for computers, camera, mobile charging,

The view from my room in the 8th floor was really fascinating. Wireless internet all over the hotel worked very well. The hotel offered free of charge international telephone calls, realized through internet calling, The system worked very well and we were duly informed by the concierge staff that we would need to wait longer after dialing the number before hearing the response from the call recipient. Professional advice was offered by the staff each time we requested something. A great place to stay while traveling to Costa Rica

Room Tip: Choose higher floors.
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  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Tryp Sabana Hotel by Wyndham, responded to this review, December 7, 2011
Dear Entela,

Thanks for taking the time and writing your review about our hotel..we are glad to hear you liked it..thanks for your suggestions regarding lighting and more sockets..I agree with you...I will try to fix it as soon as possible.

Thanks.
Esteban Oreamuno
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 1, 2011

We arrived early Saturday morning in Costa Rica and just wanted to get to our hotel. We got in a cab and were brought to the Tryp. At first we thought we were being bamboozled right off the bat because we had booked the hotel under a different name. Turns out the name changed a week before we got there. We left our luggage with the bellhop Mario. He was helping us figure out where to go and explore before our room would be ready. We weren't gone long and when we returned we were all set. Mario took us to our room and made sure we had everything we needed. This hotel was way better than I had imagined. Very nice, clean and stylish. It was centrally located to everything. I will definitely recommend this place to anyone that asks where to stay in San Jose, Costa Rica.

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Tryp Sabana Hotel by Wyndham, responded to this review, December 5, 2011
Dear jersey2ca,

Thanks for your nice review..it really means a lot to us..with the change of brand, so much effort and work..and to read your review is really gratifying. I will pass along to Don Mario your comments and to the entire staff..we appreciate your recomendation!
Thanks,
Esteban Oreamuno
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Additional Information about Tryp Sabana Hotel by Wyndham

Address: Avenida 3 Calle 38 y 40, San Jose 433-1007, Costa Rica
Phone Number:
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#11 Family Hotel in San Jose
#11 Business Hotel in San Jose
#14 Romantic Hotel in San Jose
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Tryp Sabana Hotel by Wyndham 3.5*
Number of rooms: 98
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Also Known As:
Tryp Sabana Hotel By Wyndham Costa Rica/San Jose

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