I was looking for an hotel in San Jose, Costa Rica when I made a reservation at Casa Cambranes for 31 nights. I was assisted by Julio Castellanos Cambranes, the manager.
Besides asking for a higher rate than any other hotels for the same quality in San Jose, Costa Rica they have a horrible service. They actually cancelled my reservation because they were demanding that I would have to pay in advance.
I am sure the quality & service they announce on their website is a scam as they wanted me to pay in advance. When I suggested to pay the first night only in order to see with my own eyes how the hotel was, and pay the following 30 nights right on the second night. They cancelled me the reservation.
Where in the world some hotel manager cancels a reservation? I am absolutely sure that he wasn't confident of himself and the hotel in order to let me pay for the next 30 nights on the 2nd night .
There are way other options in San Jose which offer better costumer service and price!
- Official Description (provided by the hotel):
- Discover the Hotel Casa Cambranes, a cozy four-star hotel where you will feel at home. Located in a stylish and safe neighborhood east of San Jose, just steps from The Interamerican Court of Human Rights. Designed with 12 colourful rooms, this small hotel blends neatness with a family-friendly environment and a gracious staff that will ensure a comfortable and enjoyable stay. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Priceline, Hotels.com, Odigeo and HostelWorld so you can book your Hotel Casa Cambranes reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hotel Casa Cambranes Costa Rica/San Jose