I was looking for an hotel in San Jose, Costa Rica when I made a reservation at Casa Cambranes for 31 nights. I was assisted by Julio Castellanos Cambranes, the manager.
Besides asking for a higher rate than any other hotels for the same quality in San Jose, Costa Rica they have a horrible service. They actually cancelled my reservation because they were demanding that I would have to pay in advance.
I am sure the quality & service they announce on their website is a scam as they wanted me to pay in advance. When I suggested to pay the first night only in order to see with my own eyes how the hotel was, and pay the following 30 nights right on the second night. They cancelled me the reservation.
Where in the world some hotel manager cancels a reservation? I am absolutely sure that he wasn't confident of himself and the hotel in order to let me pay for the next 30 nights on the 2nd night .
There are way other options in San Jose which offer better costumer service and price!
- Also Known As:
- Casa Cambranes Lodge Costa Rica/San Jose
- Official Description (provided by the hotel):
- Welcome to our Hotel! Casa Cambranes Lodge in San José, Costa Rica, is a new and different kind of 4 Stars Hotel. Most apparent, each of the twelve original rooms has its own, completely different color scheme. The rich and tasteful 156 color palette makes this cozy and intimate hotel beautiful. Danish lighting and furniture design give the interior a decidedly European flair. In addition to top notch customer service, Casa Cambranes offers its guests a heaven of peace, total relaxation and tranquility. ... more less