Went with a colleague/friend of mine temporarily since hotels were all booekd up. Got this as a recommendation from their sister hotel Pangea. 3 Main Points:
3. Value for Money
Not at all like the pictures. There was no restaurant in the hotel as advertised. Rooms were clean but not the rooms we were promised on check-in. We asked specifically for 2 rooms with single beds or at least a room with 2 separate beds but were duped into a dorm room that had 1 queen bed and bunk beds. Bathroom was clean but literally leaked into the room.
Neither the lady (working noon-ish on Saturday) nor the young man (working Sunday) were service minded at all. Lady charged extra dollar for an extra key, but did not put it in the receipt as a deposit. Did not even note it for the man. Not usually a big deal, but he got defensive when I mentioned this and gave a "not my problem" vibe even if he could have easily checked with her or offered to check and have me come back for the tiny deposit(I wouldn't have, it's the gesture that mattered). Very curt. Not very warm.
Value for Money:
Website says a certain amount with no hidden fees, got charged 10 dollars more total. Did not get room key deposit back (they have an inconsistent system). Noise was unbelievable for the amount we paid. They advertise orthopedic mattresses for all beds, but did not deliver either.
All in all, would not recommend to anyone.
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- Also Known As:
- Hostel Toruma Costa Rica/San Jose