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“Hotel Colaye - Quality Hotel and fair” 5 of 5 stars
Review of KC Hotel San Jose

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KC Hotel San Jose
3.0 of 5 Hotel   |   Calle Morenos, Sabana Sur | 100m West 175m South From la Contraloria, Sabana Sur, San Jose, Costa Rica   |  
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Hotel amenities
Offers & Announcements
May Offer $66 USD
Ranked #36 of 86 Hotels in San Jose
COSTA RICA
1 review
“Hotel Colaye - Quality Hotel and fair”
5 of 5 stars Reviewed March 29, 2013

Very Very recomended! Hotel Colaye located in the capital citi San Jose.
I have been there a few times, and when i'm visiting san jose i always like to stop and stay there, Its always feels like home (even better haha) the rooms are very clean and tight, the beds very comfortable, always when i coming there i sleeping very good.
You have there all what you need, the staff is always take care about everything you ask for or you need .
Easy to get there, AM:PM supermarket on the corner of the street and its really close to the center. They have a nice pool and really good restaurant.
The prices are very fair and worth it.

Highly recommended!!!

  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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146 reviews from our community

Traveler rating
    58
    54
    21
    7
    6
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Swedish first
  • Any
English first
1 review
5 of 5 stars Reviewed March 24, 2013

I sencerely recomend staying at this hotel when visiting San Jose. I enjoyed very much this hotel, since the rooms are very clean and tight. It is located in a quiet environment, yet very close to the centre of town. Prices are very fair. Fun to sit near the pool at night and drink bear or coffee. Very good food. Staff is super welcoming! I would certainly pay an additional visit to this hotel if I return to San Jose in the future. Yoav Gal, Israel.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 8, 2013

The hotel more than met my expectations. All needs were taken care of right away. The resturant was FABULOUS. They are working on the pool area, that is the only reason I didnt place 5th star. I plan to write a letter to their management commending multiple employees. I really enjoyed my stay.

Room Tip: Ask for one in the atrium area as far back on the right as possible, quieter. Request AC although yo...
See more room tips
  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Playas del Coco
Top Contributor
53 reviews 53 reviews
16 hotel reviews
Reviews in 25 cities Reviews in 25 cities
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed February 26, 2013

I find it hard to believe some of the reviews posted for this hotel (trip advisor will not let me post the reason why I think this happens and asked me to amend this review which I have done).
The front desk staff were not welcoming or friendly. A member of staff regularly walked around the breakfast buffet eating his breakfast while standing.
Our reservation (made on their online booking site) was for a king sized bed. We were not given this and when challenged and a copy of the confirmed reservation shown no apology was made or solution offered - just "we don't have one available."
We booked the "studio with equiped kitchen" - this is basically a sink unit on one side of the admittedly large bedroom. On the same unit were a coffee maker and two burner hotplate but there was no where to plug these in. (there was no socket nearby). There was a large fridge.
There was no extractor fan and as this cooker was in the same room as the bed if we had have cooked we would have had a very smelly room. In no way did this room merit the title "studio". There are for example no easy chairs or sofa, only a small dining table with ONE chair.
Construction work is going on in the hotel leading to noise during the day and ugly barriers near the swimming pool.
No one offered to help with our luggage - the room was on the first floor and there is no lift.
For large parts of the day during our stay there was a smell of sewage in the room.

  • Stayed February 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maria p, Public Relations Manager at KC Hotel San Jose, responded to this review, March 1, 2013
Dear Sr
Thank you very much for choosing KC San Jose Colaye for your stay!
your comments are very important for us and we will take acction rightaway , it is always important to receive feed back.
We are very sorry that you are doubting in the other reviews posted for our hotel. Inconvenience with your stay don't means others experience the same!
I have to agree with you that we had some problems with the web site reservation system inventory updating and this way you find availability with King size bed for this dates, and for that we are very sorry and will assure it will not happened again! It is thru we were repairing one area in the pool area for our guest future connivance, but the work started after 09:00am and ends before 05:00pm and we are very sorry it affect your stay!

we hope to see you again and we will assure you will enjoy your stay with us

Thank you

Hotel KC San Jose Colaye
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ostend, Belgium
1 review
5 of 5 stars Reviewed February 22, 2013

Hotel Colaye is my favorite place to stay in San José. Easy to get there, supermarket on the corner of the street, a beautiful park to go running, right between Downtown and Escazu it's the perfect place to stay when you need to do some shopping, or simply to have a good rest after an airport arrival or before you go on a trip in Costa Rica.
There are different kind of rooms, very good beds, equipped kitchen, tv, wifi, fan, laundry service, guarded parking and a BIG swimming pool.
I believe price/quality this is definitely one of the best hotels in Costa Rica!

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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santa T
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 22, 2013

I live already 7 years almost half of the year in Costa Rica and the other half in Belgium. Arriving in Hotel Colaye after a long trip feels always like coming home. The beds are so big and the rooms very cosy! The staff is always friendly, its clean and has a good restaurant. I love being close to the cinema and multiplaza and the hotel is just a 5 minutes drive, so perfect location! Its a real recommendation for a good start of your trip and a good end!!

Room Tip: all rooms are perfect!
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed February 22, 2013 via mobile

I've been coming to Colaye for many years and I don't know any other business that spends more time in constantly improving their service. It is very easy to find, also everybody you ask seems to know it, it's smack in the middle of everything you need in San José. Breakfast is great, the rooms are spacious and have really good Matrasses. I sleep like a baby everytime I'm there :-) staff is super friendly and helpfull way beyond their actual jobdescription.
Colaye is the place to be...

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about KC Hotel San Jose

Address: Calle Morenos, Sabana Sur | 100m West 175m South From la Contraloria, Sabana Sur, San Jose, Costa Rica
Phone Number:
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #36 of 86 Hotels in San Jose
Price Range (Based on Average Rates): $
Hotel Class:3 star — KC Hotel San Jose 3*
Number of rooms: 60
Official Description (provided by the hotel):
When you look for hotels in Costa Rica, KC Hotel San Jose is the place to stay. Developed with executive travel in mind, this boutique hotel is perfect for short or long term stays in San Jose. Located in the prestigious neighborhood of Sabana Sur, across from La Sabana Central Park, KC Hotel San Jose brings together the charm of residential San Jose with the convenience of easy access to the city center, neighboring Escazu and Juan Santamaria International Airport. Affordable yet luxurious, KC Hotel San Jose offers a variety of accommodations depending on the needs and length of stay of each of our guests. A/C is avilable only on Superior Rooms. All the rooms have fans. Our rooms and suites come fully furnished with all the comforts of home, including cable television and unlimited free access to the Internet. Among the hotel's amenities are room service, restaurant and bar, lobby lounge and a large pool, to the convenience of our guests. He have an special Smoked Garden pro Carbon Neutral, ... more   less 
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Also Known As:
KC Hotel San Jose Costa Rica

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