We booked what was listed (and priced) as a 5-star hotel. Well, maybe a few years ago. Seems they changed owners about 6 years ago and it looks like they haven't done a thing to it since. We checked in and walked past ripped carpets and smudged walls to a non-airconditioned room 3 stories up with no elevator. I informed management that we would be cutting our reservations short and leave the next morning. With that, we were offered an air-conditioned suite in a newer building for less money so we decided to stay the 4 days. I felt sorry for the staff who tried to be accomodating, but seemed to be embarrassed by the state of things. One waiter even asked us for a job. The safe in the room didn't work, the shower leaks and the water had seeped throught the walls into the bedroom and stained some clothing that was on the floor. The casino has been closed. The only nice thing was the prime rib night on Thursday which was uncharacteristically not over-priced.
- Official Description (provided by the hotel):
- White House Restaurant Casino and Spa is the most luxury hotel in san jose costa rica, we are a 5 star hotel, enjoy with us, limo and Hummer transportation, helicpter trips, Harleys Rental. ... more less
- Reservation Options:
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- Also Known As:
- White House Restaurant Hotel Escazu
- White Hotel Escazu
- White House Restaurant Casino And Spa Costa Rica/Escazu