Beautiful place, inside and out.
Warm, friendly, helpful, fluent in English staff.
Provide taxi rides to town for tour pickup.
It's far away from anything meaning taxis...or rent a car.
The tours won't pick you up from the hotel.
Restaurant didn't open for us to sample.
Soon after finding a great package deal on Orbitz I discovered the rafting tour I wanted to book would not pick us up at Grand Tara (because it's way up a hill - about 3 miles out of town), but they would pick us up at the Beacon Escazu (who also own Tara).
NOTE: Orbitz will not honor the information given about the tours. I strongly advise checking with any tour vendor whether they pick up at a particular place ahead of time. I specifically asked Orbitz if we could be picked up at Tara before booking (they assured me we could be picked up) and then wouldn't do anything about it after I found out this wasn't the case.
The reservation manager, Dayanna, was very easy to reach and communicate with via email before leaving the US and agreed to provide a taxi for us to Beacon for our tour(s).
Upon arrival in San Jose Tuesday night we picked up a taxi (bad idea...Taxi rides to Escazu from SJO airport are about $33...should have rented a car) to Grand Tara. It's cold there at night as it's on a hill- bring a sweater!
The hotel was as pictured- beautiful, stately ... indeed, the rooms are named after US Presidents. The floors are a highly polished dark wood, and the rooms are high ceilinged, simple and elegant. The front desk clerk on duty was named Katya- a very high energy, smiling, chatty woman. Outside the hotel the grounds were neatly manicured.
Apparently, the hotel is under new ownership as of the end of 2013, and operations were still ramping up. I'd guess the hotel has 9-15 rooms total, and it felt mostly unoccupied. The restaurant wasn't opened on the day we arrived (but it was when we left) so I can't comment on the food. They do use cafe Britt- which I found to be one of the better coffees in Costa Rica.
Both Katya and Dayanna treated us like family, which was appreciated. Dayanna even made a stop at a bakery for me to grab a surprise birthday cake for my girlfriend- and Katya delivered it with lit candles after we arrived that night, singing a Costa Rican version of happy birthday. I couldn't thank them enough for that small gesture.
Would I stay there again? Yes.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.