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BEST WESTERN Paradise Inn & Spa: Traveler Reviews

2.5 of 5
2 KM S Iglesia San Antonio de Escazu, Escazu, Costa Rica
Hotel amenities
BEST WESTERN Paradise Inn & Spa
Ranked #12 of 16 hotels in Escazu
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50 reviews from our community

    Trip type
Traveler rating
    24
    8
    5
    6
    7
Date Rating
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“Basic, comfortable”
3 of 5 stars Reviewed September 30, 2012

On our first trip to CR we chose the Best Western Paradise Inn as the place to stay for our first night (launching the next morning to the coast). I think I got this hotel on Priceline as a name your own price deal. I wouldn't do that again now, knowing how spread out San Jose is. We got a cab from the airport ($30). We were fairly sure the taxi was taking us to the middle of nowhere to rape and rob us due to how far from the airport it was and in an area that you would not expect to find a hotel (up and down and up and down some crazy winding roads). We were only in the hotel for a couple of hours, had a couple of reasonably priced beers overlooking the central valley (it was quite a view). The pool did not look like something I would have wanted to swim in. We liked the outside door and enjoyed having coffee on the patio. There were a couple of sweet dogs hanging around.

  • Stayed January 2012, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
Ask Youwinsome about BEST WESTERN Paradise Inn & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raul C, Manager at BEST WESTERN Paradise Inn & Spa, responded to this review
December 13, 2012
Thank you for your review. We value your feedback and appreciate your comments in order to better serve you and to make every guest experience more enjoyable with us. We are glad you enjoyed our view, garden and balcony. Since it was your first time in CR you noticed we are a mountainous country, most roads do go up and down mountains. We are a mountain hotel away from the traffic, crowds and city noise. We are 15 minutes away from the business district and atractions. Again we thank you for your stay and review.
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Miami Florida
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Paradise View”
5 of 5 stars Reviewed August 28, 2012

The view is worth the stay.Take local bus to town for 25cents.Wonderful Italian restraunt 2 blocks away.Take taxi unless you have gps to locate as it on top of mountain overlooking San Jose. REMEMBER you booked for the VIEW

Room Tip: Room at end of hall in west wing
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  • Stayed December 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Judgeraphael about BEST WESTERN Paradise Inn & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raul C, Manager at BEST WESTERN Paradise Inn & Spa, responded to this review
December 13, 2012
Thank you for your review. We value your feedback and comments. We are happy you had a wonderful experience and hope to see you back soon.
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Newark, New Jersey
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“Stay away...this place is NO PARADISE!!!”
1 of 5 stars Reviewed March 12, 2012

We stayed at this hotel for one night in May and ran out as fast as we could. It is a very far ride from the airport and although the website claims to offer free transfer shuttles, the manager at the hotel charged us 40 dollars for picking us up from the hotel because he claimed that his website never said that. When I pulled up the site on his one very slow computer he finally agreed to take us back to the airport without charging us (as was stated on their site) and it took over a day for them to return the 40 dollars they charged without my approval. This place is not relaxing at all, it is so far from everything and there were hardly any guest there at all that we were scared to leave our rooms. In May, Costa Rica has these insects that look like roaches and THAT hotel was infested with them (all other hotels around Costa Rica were not). You can hear them banging at our window like large hail and when we tried to walk out to see if we can have some dinner at the hotel restaurant, the hallway was pitchblack and from what little light there was you can see hundreds of these things flying around and dying or dead on the floor. It was one of the worst experiences and definitely not worth the extra few dollars you save by staying here. There is nothing in the vicinity of this hotel....all local houses and it is not in walking distance to ANYTHING. Stay closer to the airport, this place is NO paradise!!!

Room Tip: Choose a room in a different hotel, DO NOT STAY HERE. Not worth the money you save! Horrible service...
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  • Stayed May 2011, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
Ask julj53 about BEST WESTERN Paradise Inn & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raul C, Manager at BEST WESTERN Paradise Inn & Spa, responded to this review
December 13, 2012
Thank you for your review. We are sorry for your misunderstanding our webpage does state that we have a shuttle to and from the airport, from 7am to 7pm, 24 hour advance reservation for a FEE. To our best recollection you payed $40 for a taxi you chose at the airport. Thanks for pointing out that we tried to please and correct your misunderstanding by having our manager drive you both to the airport for FREE, even though it was not our obligation. We strive to keep our customers happy and satisfied.
We are a tropical country and we do get in May June bugs that some people find scarry and unnerving even though they dont bite or do anything. It is normal experience in the tropics and in the Southern US.
Finally, we did point out to you that there was a wonderful Italian restaurant, bars and other attractions with in walking distance from the hotel.
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“Breath taking view!”
5 of 5 stars Reviewed February 10, 2012

Very friendly staff, specially the owner Raul. Very clean hotel and rooms, nothing fancy, but our needs are taken care of. The price is worth the view alone, you feel like you are on top of the world or at least Costa Rica. We will definitely be back again before of 4 month trip here is over.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask iluv2trvl24-7 about BEST WESTERN Paradise Inn & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raul C, Manager at BEST WESTERN Paradise Inn & Spa, responded to this review
December 13, 2012
Thank your such wonderful comments. Here at Paradise we strive to give each customer the best possible experience during the stay with us. We are happy you had a great experience and look forward to giving you the best service on your next visit.
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Saint Louis, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Wonderful Experience”
5 of 5 stars Reviewed January 4, 2012

The staff at Paradise Hotel are absolutely the best. The smiling faces and caring attitude of every single staff member made my visit so relaxing, and I felt extremely comfortable there - thank you Jennifer, Julia, Andrea, everyone I'm not mentioning and of course the owner/manager Raul. You will never see a view quite like the one from this hotel; it looked like someone threw handfulls of stars into a giant bowl every night! I've been all over the world but this was the best view ever!

You can back in the heart of San Jose in fifteen minutes so it is convenient.

Room Tip: There is no bad view. My room was small and not what I would call luxurious but it was nice, clean...
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  • Stayed December 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Linda W about BEST WESTERN Paradise Inn & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raul C, Manager at BEST WESTERN Paradise Inn & Spa, responded to this review
December 13, 2012
Thank you for tanking the time to write the review. We value your comments. Here at Paradise we strive to give our customer the best service and to provide you with a wonderful experience.
We hope to see you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Paradise Inn & Spa

Also Known As:
Best Western Paradise Hotel San Jose
Best Western Paradise Inn And Spa
Best Western Paradise Hotel
BEST WESTERN Paradise Inn & Spa Costa Rica/Escazu
Address: 2 KM S Iglesia San Antonio de Escazu, Escazu, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > Escazu
Amenities:
Bar/Lounge Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotels in Escazu
#5 Romantic Hotels in Escazu
Price Range: $
Hotel Class:2.5 star (2.5*)
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