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“Nice but very loud” 3 of 5 stars
Review of Residence Inn by Marriott San Jose Escazu

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Residence Inn by Marriott San Jose Escazu
3.5 of 5 Hotel   |   Ave. Escazu Complex, Prospero Fernandez Hwy, Escazu 1250, Costa Rica   |  
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Ranked #3 of 17 Hotels in Escazu
Certificate of Excellence 2014
Zurich, Switzerland
Top Contributor
90 reviews 90 reviews
58 hotel reviews
Reviews in 56 cities Reviews in 56 cities
52 helpful votes 52 helpful votes
“Nice but very loud”
3 of 5 stars Reviewed June 13, 2010

Plus: Very modern hotel with nice and well equipped rooms and a small, modern gym. Good location, next to the best Mall of the country and some okay restaurants.

Minus: The air conditioning system is bad, just in front of the bed and a way too powerfull and loud. Apart from that there is always some construction work inside the hotel as well as just the next building (a whole new mall is under construction). The construction works starts at 6 am (!!!!!!!!!) and there is no break on the weekends!!!! The breakfast is very poor and unhealthy, there is just the sweet stuff and only view fruits, mostly you even have to wait for these view ones. The room maids forget anything nearly every day (I stayed there for more than 2 months), but they are extremely friendly, not like most of the reception staff, which is just pretty arrogant and, apart from Adriana, mostly not able to help. Internet is very slow.

  • Stayed January 2010, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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221 reviews from our community

Traveler rating
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    11
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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English first
miami,fl
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 5, 2010

I stayed here for a few days and enjoyed it very much. The hotel is brand new, so everything is modern and so far well maintained. The hotel offers free wifi in the lobby and cable internet in the rooms. The free breakfast was very good and I liked that they served the traditional costa rican breakfast as well as continental breakfast. The rooms are big and very comfortable with a seating area and complete kitchen. The gym is small but very complete with new machines. I thought the pool was lacking a bit, but it's a very basic lap style pool. The location is good- it's a close drive from the multiplaza mall and its right next to the hospital and theres also new shops and restaurants across the street and right by the highway entrance. The only bad thing is that its right by the new toll so you have to cross and pay the toll everytime you want to go somewhere. There's also a playground right next to the hotel, so it's great if you are staying with kids. Overall, if you are staying for business or a few days, I'd recommend it.

  • Stayed May 2010, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
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Houston, Texas, USA
Top Contributor
156 reviews 156 reviews
90 hotel reviews
Reviews in 96 cities Reviews in 96 cities
108 helpful votes 108 helpful votes
5 of 5 stars Reviewed June 4, 2010

I was very happy with my stay at Residence Inn. Except for the somewhat difficult location around a toll-road, the hotel is fantastic. It's brand new, so the beds are good, rooms are spacious and clean, and breakfast is great.

  • Stayed June 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Carlsbad, California
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 12, 2010

This is the nicest Residence Inn I have ever been to. It looked very new and the lobby area is ample and welcoming. They were nice enough to allow us to check in at 9am at no extra charge. They also let us eat the breakfast while we waited for our room to be ready. The 2 bedroom suite is typical of what you would find at any Residence Inn. The kitchen had stainless steel appliances and seemed to be cleaner and in better shape than those of other Residence Inns I have stayed at. There is a pool, fitness center, business center (a single computer with surprisingly fast internet connection), free Wi-Fi in the room, and manager's reception some days a week. It is in a central location, near anywhere you would want to go to in the San Jose area, but yet in a nice, quiet suburb within walking distance of a very small mall. The hotel provided a free shuttle to a very large mall that was a couple of minutes away but not easy to walk to. We checked out at 4am and the hotel had a taxi on site so we did not have to wait for a ride to the airport.

  • Stayed March 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Honduras
Senior Contributor
34 reviews 34 reviews
24 hotel reviews
Reviews in 18 cities Reviews in 18 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed October 6, 2009

I stayed for pleasure in San Jose, and enjoyed so much the stay in this hotel, it is specialy recomended for travelers who like a full kitchen in the room, as this has, so you can purchase goods (there is a large supermarket very close to the hotel) and have some snacks and drinks while in the room (altough i recomend eating out, as San Jose has great eating options). It is located near the Multiplaza Escazu complex, about 1 mile walking distance; very near also from plaza iscatzu wich is an upscale mini mall with very good eating options (sushi, pasta, peruvian, meat etc.. restaurants). Very near also from the upscale nightlife in Escazu. Yoy can catch a taxi right in the hotel, or if more adventurous a bus very near the hotel at walking distance. The staff is very friendly and helpful also, and the room very nice.

  • Stayed October 2009, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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CT
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 30, 2009

The hotel is brand new, right next door to the private hospital in Escazu. Lots of development & new construction in the area. Soon there will be a new upscale mall right outside the parking lot of the hotel.

We stayed here the night before our flight out of SJO. The hotel had plenty of large tourist taxis available for airport transportation ($25). Took about 20 minutes to get to the airport.

The hotel offers complimentary dinner a few nights a week, there was a barbeque one night and a sandwich night another evening. We decided to take advantage of the free meal rather than taxi out to dinner since we were all tired and just wanted to relax before heading home from vacation. The hot breakfast was good with lots of options. Fresh fruits, pancakes, eggs, sausage, bagels, toast, and, of course, rice...

Front desk and bell service was efficient and friendly. I highly recommend this hotel while traveling around San Jose. We even left an item behing in the room, and the hotel sent us the item by mail. Not sure many places would take the time and effort for that kind of customer service anymore.

  • Stayed August 2009, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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Additional Information about Residence Inn by Marriott San Jose Escazu

Address: Ave. Escazu Complex, Prospero Fernandez Hwy, Escazu 1250, Costa Rica
Location: Costa Rica > Province of San Jose > San Jose Metro > Escazu
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
#1 Family Hotel in Escazu
#2 Business Hotel in Escazu
#4 Romantic Hotel in Escazu
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Residence Inn by Marriott San Jose Escazu 3.5*
Number of rooms: 109
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Also Known As:
Residence Inn San Jose Escazu Hotel Escazu
Residence Inn By Marriott San Jose Escazu Costa Rica

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