We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Best Western - beats Wide Mouth Frog” 4 of 5 stars
Review of BEST WESTERN Kamuk Hotel & Casino

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added BEST WESTERN Kamuk Hotel & Casino to your Saves list
BEST WESTERN Kamuk Hotel & Casino
3.0 of 5 Hotel   |   Central Ave | PO Box 18-6350, Quepos 6350, Costa Rica   |  
Hotel amenities
Ranked #8 of 16 Hotels in Quepos
Brighton, United Kingdom
Level Contributor
84 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
“Best Western - beats Wide Mouth Frog”
4 of 5 stars Reviewed May 21, 2014

We were due to stay in Wide Moth Frog, but pool was out of order, so we looked for other options. Credit to Wide Mouth for giving us refund.

We walked in to the hotel so rates were not great, but even so, it was only a bit more expensive than Wide Mouth when you include air con and breakfast fees that apply at the hostel.

Anyway, here the pool worked (and very pleasant (ask for towels from reception staff)), air con good, the rooms were clean (but small, and bed small too), showers worked, coffee maker to chill with, it was quite good. Staff very helpful and friendly, however they did give us room 202 which was above the casino. At 2.30am on a Tuesday night I was so annoyed that I stomped downstairs to enquire how much longer this would go on for and see the place. Only about 4 people in there, but still the need for thumping bass which penetrated my skull. Sure there was some street noise, but that was fine, it was the ruddy bass that did me in.

Next day we asked to move rooms to somewhere quieter, they moved us to room with view of pool. It was ok, but twin room, not double bed.

Breakfast area very nice with view of the Pacific and a decent range of stuff to start your day. Coffee served at the table.

Location is great with a number of Sodas closeby, plus some bars (dont just look down the bus station road, also go the other side), bus station a few minutes away, and across the road from the promenade.Yep, some ladies of the night about, but nothing to worry about.

We both felt that Quepos was a better place to stay than the road to Manuel Antonio, as it meant we only needed to get the bus one day for the trip to the reserve, the rest of the time we could walk around town enjoying the more local side of things.

Room Tip: Do not chose a room on the first floor above the casino, the bass coming through is awful! I think t...
See more room tips
  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelKamuk, Manager at BEST WESTERN Kamuk Hotel & Casino, responded to this review, May 22, 2014
Dear Guest

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at (506) 2777-0811.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

Yours sincerely,

Tatiana Astua
Operations Manager
BEST WESTERN Hotel & Casino Kamuk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

189 reviews from our community

Traveler rating
    37
    60
    49
    25
    18
See reviews for
33
70
20
7
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Milwaukee, Wisconsin
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 21, 2014 via mobile

We stayed a week in quepos. Wanted to be near friends. Not exactly the place to be ,above the casino. Bars across the street were loud so you couldn't sleep at night . Hookers everywhere outside the hotel at night . Will not stay there again. Food was ok. Water stopped running mid shower. Staff was nice though.

  • Stayed February 2014
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelKamuk, Manager at BEST WESTERN Kamuk Hotel & Casino, responded to this review, May 22, 2014
Dear Guest

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at (506) 2777-0811.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

Yours sincerely,

Tatiana Astua
Operations Manager
BEST WESTERN Hotel & Casino Kamuk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salt Lake City, Utah
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed May 7, 2014

We stopped at this hotel after driving for six hours. The outside seemed nice so we didn't ask to see the room. It smelled horrible. Like mildew and sewage. It was worse in the bathroom. And because there is a casino on the first floor it is loud. The bathroom was a mess. You couldn't even lock the door--it was the swinging saloon style type. There is no private parking at the hotel and the area felt unsafe to leave a car unattended. Way too expensive for what you get. On the bright side the staff was nice and the A/C worked.

Stayed May 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelKamuk, Manager at BEST WESTERN Kamuk Hotel & Casino, responded to this review, May 22, 2014
Dear Guest

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at (506) 2777-0811.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

Yours sincerely,

Tatiana Astua
Operations Manager
BEST WESTERN Hotel & Casino Kamuk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lakewood, Washington
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 29, 2014 via mobile

Staff nice. Hotel noisy, particularly room 201. Had to move after 2nd night. Should have moved 1st night. Room was under restaurant and very close to an all night disco. Not an ocean view, trees. No hot water either. Book a room with view of the pool. Rm 312 was acceptable. Breakfast suffices. Location good for fishing. Get to Manuel Antonio park at 7am or wait in lines.

Stayed April 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelKamuk, Front Office Manager at BEST WESTERN Kamuk Hotel & Casino, responded to this review, May 11, 2014
Dear ,

Thank you for completing the survey regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Marco Ramírez
Front Desk Manager
BEST WESTERN Hotel & Casino Kamuk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida, null, United States
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed April 23, 2014 via mobile

Best price best value in our whole trip. small clean comfortable room funky place to park your car but even though we blocked by five cars it took only five minutes to remove their cars wish I could've stayed longer but the place is booked. I wanted to go fishing!

  • Stayed April 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelKamuk, Front Office Manager at BEST WESTERN Kamuk Hotel & Casino, responded to this review, May 11, 2014
Dear Guest,

Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

Sincerely,

Marco Ramírez
Front Desk Manager
BEST WESTERN Hotel & Casino Kamuk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hannover
Level Contributor
7 reviews
6 hotel reviews
3 of 5 stars Reviewed March 24, 2014 via mobile

The hotel contains everything you need but nothing more. Staff is very friendly and helpful. The AC wasn't working 100% and there was only a small TV with mediocre reception. Since the hotel is located right next to the busy street you should like the sound of big trucks using their compression brakes.

Staff we're incredibly friendly and helpful!

Breakfast consisted of a tiny portion of rice&beans with just one scrambled egg and a buffet of fruit and toast.

Quepos itself isn't really worth a longer stay, though.

Stayed March 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelKamuk, Gerente at BEST WESTERN Kamuk Hotel & Casino, responded to this review, April 23, 2014
Dear Guest

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at (506) 2777-0811.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

Yours sincerely,

Luis A. Bolaños
General Manager
BEST WESTERN Hotel & Casino Kamuk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
59 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed March 18, 2014

I wondered about Quepos town when I found out the Best Western was the most swank hotel in town. After driving around for 5 minutes in the small town, we decided to check out the BW. It's definitely nice compared to many of the other hotels that we peeked into. But at $100 or so per night it was not worth. The rooms were basic BW rooms, fairly clean, fairly sterile. We ended up not staying here -- just to be clear -- when I asked the front desk what's a good restaurant to eat in and they told me the BW restaurant. And they repeated that we should eat at the BW restaurant. When I named some specific restaurants recommended by guidebooks, the people at the front desk said they never heard of those restaurants! At that point, why spend $100+ to stay in a sterile room and be given bad advice? It was too much! Location was right across the street from the ocean but in a noisy-ish area with bars and late night eateries.

  • Stayed April 2013, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelKamuk, Gerente at BEST WESTERN Kamuk Hotel & Casino, responded to this review, April 23, 2014
Dear Guest

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at (506) 2777-0811.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

Yours sincerely,

Luis A. Bolaños
General Manager
BEST WESTERN Hotel & Casino Kamuk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Also consider these accommodations in or near Quepos
0.0 mi away
La Sirena Hotel
La Sirena Hotel
#4 of 16 in Quepos
4.0 of 5 stars 239 reviews
2.4 mi away
Hotel Costa Verde
Hotel Costa Verde
#19 of 49 in Manuel Antonio National Park
4.0 of 5 stars 1,031 reviews
0.8 mi away
Hotel Mono Azul
Hotel Mono Azul
#5 of 16 in Quepos
3.5 of 5 stars 271 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Hotel Villa Romantica
Hotel Villa Romantica
#6 of 16 in Quepos
3.5 of 5 stars 84 reviews
0.5 mi away
Condotel Las Cascadas
Condotel Las Cascadas
#17 of 49 in Manuel Antonio National Park
4.5 of 5 stars 319 reviews
1.1 mi away
Gaia Hotel & Reserve
Gaia Hotel & Reserve
#4 of 49 in Manuel Antonio National Park
5.0 of 5 stars 1,020 reviews
Show Prices
Show Prices
Show Prices

Been to BEST WESTERN Kamuk Hotel & Casino? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Kamuk Hotel & Casino

Address: Central Ave | PO Box 18-6350, Quepos 6350, Costa Rica
Location: Costa Rica > Province of Puntarenas > Quepos
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 16 Hotels in Quepos
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Kamuk Hotel & Casino 3*
Number of rooms: 44
Official Description (provided by the hotel):
BEST WESTERN Kamuk Hotel & Casino is the only full service ocean view hotel in Quepos. Located just a few steps from the Quepos Marina our 44 comfortable rooms are divided in 3 diferent categories: Standar, Superior and Primium, they all have air-conditioned, hot water, cable TV, free WI-FI Internet and most with balconies as well. The Restaurant & Bar "Mira Olas" is open for breakfast from 6-10am every day to serve complimentary breakfast to our guests including the typical Costa Rican gallo pinto with fried or scramble eggs.We also have a casino on premises for those who enjoy gaming, conference room for 50 people and the outdoor pool for our guests who prefer to relax in the sun. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com, Travelocity, Booking.com, Cheap Tickets, Odigeo, HotelTravel.com and Priceline so you can book your BEST WESTERN Kamuk Hotel & Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
BEST WESTERN Kamuk Hotel & Casino Costa Rica/Quepos
Best Western Quepos
Quepos Best Western

Owners: What's your side of the story?

If you own or manage BEST WESTERN Kamuk Hotel & Casino, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.