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“Hookers fighting out our window all night.....” 3 of 5 stars
Review of BEST WESTERN Hotel & Casino Kamuk

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BEST WESTERN Hotel & Casino Kamuk
3.0 of 5 Hotel   |   Central Ave | PO Box 18-6350, Quepos 6350, Costa Rica   |  
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Ranked #6 of 16 Hotels in Quepos
Playa Samara, Costa Rica
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Hookers fighting out our window all night.....”
3 of 5 stars Reviewed February 25, 2013

Service in the restaraunt was very slow and the portions were very small but tasty. Minimal breakfast but the hotel is very affordable. We wish we had gone on to Manuel for a classier abeit more expensive hotel. Quepos itself seems to be changing and not for the better. I will not stay there ever again. Not sure there is anyting the hotel can do about its neighbors and the direction the city is going.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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151 reviews from our community

Traveler rating
    27
    50
    39
    21
    14
See reviews for
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Austin, Texas, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 20, 2013

My girlfriend and I stayed in a deluxe room (rm 409) with a pool view. For the price, this place is great. Directly across the street from the water, plenty of Taxi on the street to get to M.A. The restaurant had good service and great costa rican cosado plates. The staff was pleasant. The was clean... there were some bugs entering the room from a crack near the balcony... didn't really bother us. It was what I expected. I would stay here again.

Room Tip: Interior rooms are quieter.
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blue Springs, MO
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed February 14, 2013

I arrived to my room to find 3 people in it. I guess the manager was showing it to a travel agent or something. The room was just fine. I did have the top floor with a balcony and the ocean view. I also had a great view of the street directly below me. Word of warning-if you're looking for peace and quiet, get an interior room. The street noise, especially on a weekend, is kinda loud and goes on till the wee hours of the morning.
The pool was nice and clean.

  • Stayed February 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria, Virginia
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 8, 2013

We were very happy with our decision to stay at this hotel while visiting nearby Parque Nacional Manuel Antonio. Before we arrived I had sent several emails with various questions. They were all answered quickly and expeditiously. I tend to avoid Best Western at home, but this is the second Best Western in Latin America that I have tried and both were excellent. They are not motels in the traditional sense, but rather they seem to be established nicer hotels that BW has acquired. Our room was spacious and spotless. We had no problems with noise, probably because of the interior location. Every thing worked fine...AC, wifi. The bathroom had a swinging door and was not air conditioned...air came in through upper openings that faced the central open interior. The contrast between the tropical bathroom and the room with AC was weird, but really not a problem. Yes, the breakfast was a little sparse. but fresh fruit, wholegrain bread and coffee were fine. (Most of the hotel breakfast offerings are stuff you would not want to eat anyway.)And you could not beat the open air setting.We ate dinner there one night, in that same beautiful setting. They were offering a free glass of wine. They prepared the traditional Costa Recon casado dish to be vegetarian...it was excellent as was the Asian salad. They also provided secure, locked parking. The price was right, staff and service excellent, I would definitely stay here again and I will seek out other BW hotels in Latin America as well.

Room Tip: Considering others' complaints of noise, an interior room, not near the pool is probably a good...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelKamuk, Front Office Manager at BEST WESTERN Hotel & Casino Kamuk, responded to this review, February 9, 2013
Thank you very much for this nice comment, we are very pleased and happy to have met your expectations.
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London
1 review
2 of 5 stars Reviewed February 8, 2013

the positive is that theh hotel is reasonably priced in comparison to accomodation in manuel antonio. Stayed 2 nights, first in deluxe room at front of hotel and after complaining about noise which kept us awake until 3am we were moved to the back of the hotel which was marginally better but not much.

Unfortunately the hotel is located next to one of the main Quepos gringo bars and prostitutes looking to serve their sport fishing clients. We were amused by the regular and noisy interaction from prostitutes on the streets to the men/clients on balcony of the BW hotel seeking to find out if they intend to visit the bar later.

Service standards differed between staff and ranged from appalling to nonchalent which is a shame for the Best Western brand.

Breakfast is tokenistic and not of a standard expected . Service in the restaurant was shocking.

Room Tip: overlooking the pool in the middle of the hotel woud be less noisy
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  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelKamuk, Front Office Manager at BEST WESTERN Hotel & Casino Kamuk, responded to this review, February 9, 2013
We are very sorry to know you did not enjoy your stay with us, sometimes it is difficult to fight against factors such as prostitution and noise occurring outside our walls and into the surrounding streets. We work every day to solve this kind of problems.
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Darien, Illinois
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 30, 2013

Right in the center of town.

The hotel isn't too bad... and the staff was nice... but being across the street from Wacky Wanda's it was very noisy until early am (even on a tuesday)... The "free" breakfast was fruit, cereal, and toast... had to order off the menu even for eggs.

WiFi was spotty.

At Hotel Mimos now (3km up the road)... much nicer!

  • Stayed January 2013, traveled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelKamuk, General Manager at BEST WESTERN Hotel & Casino Kamuk, responded to this review, February 1, 2013
Dear BrianARice,

On behalf of our entire team, I would like to apologize for not exceeding your expectations.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manuel Antonio National Park, Costa Rica
Top Contributor
53 reviews 53 reviews
6 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 27, 2013

In Quepos,costa rica this is the best happy hour and great sunsets. the food was good and service was slow, you can hear the ocean from your table. we did not stay at the hotel, but the place is nice. would go back again.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelKamuk, General Manager at BEST WESTERN Hotel & Casino Kamuk, responded to this review, February 9, 2013
Thank you very much for your comment, for us it is a pleasure to serve.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Hotel & Casino Kamuk

Address: Central Ave | PO Box 18-6350, Quepos 6350, Costa Rica
Phone Number:
Location: Costa Rica > Province of Puntarenas > Quepos
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 16 Hotels in Quepos
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Hotel & Casino Kamuk 3*
Number of rooms: 44
Official Description (provided by the hotel):
BEST WESTERN Hotel and Casino Kamuk is the only full service hotel in Quepos, offering 44 comfortable, air-conditioned rooms with hot water and cable TV, most with balconies as well. Restaurant, Mira Olas and Bar Mira Olas, open for breakfast 6-10am, seven days a week, we offer a complimentary continental breakfast to our guests, as well as the typical Costa Rican gallo pinto or American style eggs, pancakes and more; all cooked to order at reasonable prices. We also have a casino on premises for those who enjoy gaming, as well as an outdoor pool for our guests who prefer to relax in the sun. - No Smoking Hotel ... more   less 
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Also Known As:
Best Western Kamuk
Best Western Quepos
Quepos Best Western
BEST WESTERN Hotel & Casino Kamuk Costa Rica/Quepos

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