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All 18 Quepos hotels

BEST WESTERN Hotel & Casino Kamuk: Traveler Reviews

3.0 of 5
Central Ave | PO Box 18-6350, Quepos 6350, Costa Rica
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Ranked #6 of 18 hotels in Quepos
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106 reviews from our community

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Olivette, Missouri, United States
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
“Budget Hotel”
3 of 5 stars Reviewed October 24, 2012

My standard room was a bit cramped, but with a very nice, but cramped bathroom. There are some homeless people sleeping on the street outside the hotel. The cops wake them up in the morning and tell them to go away. I didn't see homeless people in Jaco like I did there. I was there during low season so there were not a lot of people in town. There is a very nice view from the the 3rd floor restaurant of the beach. The staff was very friendly and helpful in helping me look for tours. They also helped me to find nice restaurants to eat at. I wouldn't recommend Quepos in general. I was not impressed.

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Toronto, Australia
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Charming and good value”
5 of 5 stars Reviewed October 18, 2012 via mobile

From the outside it looks ordinary, but the Best Western kamuk is anything but ordinary. Lovely Spanish architecture, incredibly helpful staff, excellent bed and great views. We found the room was large and well appointed, the service really good and the bar and Restaurant excellent value. Recommend it particularly as we were here in the wet season. The room we were initially given was small, but it was no trouble to change and nicest. Good laundry service also.

Stayed October 2012, traveled as a couple
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Newcastle upon Tyne, United Kingdom
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
24 helpful votes 24 helpful votes
“Averagely average”
3 of 5 stars Reviewed October 9, 2012

Stayed here for 1 night. The hotel was booked for us by Coast to Coast adventures for the night before the start of their C2C trip. Smart enough hotel just across the road from the Pacific. We arrived too early to check in, but the reception staff were happy to store our bags and give us directions to the bus station to get the bus to Manuel Antonio.
Nothing majorly good or bad to say. The rooms were OK, the pool was a bit grubby, but OK. The restaurant was pretty good. The hotel was very quiet....none of the noise experienced by other people and definitely no parties of 'guys'.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Castle Rock
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
“Lunch with a view”
3 of 5 stars Reviewed September 13, 2012

Nice Pacific views. Clean. Had salads and they were good. Had ceviche made unlike any I've had before. Was good also. Priced medium.

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Toronto, Canada
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
78 helpful votes 78 helpful votes
“Not a 'best'”
1 of 5 stars Reviewed September 6, 2012

What a horrible experience I had at this Best Western.
I arrived late at night, and there was vacancy at the Best Western. The door man watched me struggle to get my baggage out of the car and up the 3 ft. curb. Didn't lift a finger to help.
Check in was fine, the person at reception was very good and polite. Went up to the room and it smelled like something had been dumped on the floor a week ago. The person at the desk came up to the room, walked in and said "You're right, I'll get you another room". Moved across the hall. The beds in both rooms looked like they had been there since the 70's hard and old. Same with the everything else in the room (except the towels they were nice and new)
I went for a walk because the restaurant was closed. Drug addicts filled the streets, no warnings from the hotel staff.
When I came back I went to check out the casino. The one poker table was closed, and so were half the slot machines. That meant the casino consisted of 1 DJ playing music too loud, a Bar with 5 very drunk people sitting in front of it and about 15 working slot machines with about 8 people playing. Not really a casino (as I know them).
Went back to the room to sleep. Of course my room was right above the casino with the very loud music. Next to impossible to fall asleep. At 5:30 am I was woken up by the restaurant. They decided it was the perfect time to move all the furniture around. I couldn't get back to sleep so I got around 3 hrs sleep in total.
I complained at the front desk when I finally got out of bed and the person working there just looked at me. I went up to the restaurant to complain, there was no restaurant manager, and everyone in the restaurant did the same thing ... just looked at me. No apologies, no one thinking they had done anything wrong, was like talking to a wall.
I had the complimentary breakfast (toast and coffee) and watched the drug addicts hide from the rain in the shelter out the front of the hotel. I asked if I could have a take out cup so I could go back to the room and pack, to go to another hotel and the waiter told me it would cost me $1.50 US. (crazy)
Even though I paid for a night sleep, I got 3 hrs worth and no apology for the noise. There was no compensation at all, not even a coffee to go. Would have been much better off at any other hotel in the city.

Room Tip: Don't get a room on the 2nd floor you will have the Casino all night long and the restaurant at...
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  • Stayed August 2012, traveled solo
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about BEST WESTERN Hotel & Casino Kamuk

Also Known As:
Best Western Kamuk
Best Western Quepos
Quepos Best Western
BEST WESTERN Hotel & Casino Kamuk Costa Rica/Quepos
Address: Central Ave | PO Box 18-6350, Quepos 6350, Costa Rica
Phone Number:
Region: Costa Rica > Province of Puntarenas > Quepos
Amenities:
Bar/Lounge Business Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 18 hotels in Quepos
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
BEST WESTERN Hotel and Casino Kamuk is the only full service hotel in Quepos, offering 44 comfortable, air-conditioned rooms with hot water and cable TV, most with balconies as well. Restaurant, Mira Olas and Bar Mira Olas, open for breakfast 6-10am, seven days a week, we offer a complimentary continental breakfast to our guests, as well as the typical Costa Rican gallo pinto or American style eggs, pancakes and more; all cooked to order at reasonable prices. We also have a casino on premises for those who enjoy gaming, as well as an outdoor pool for our guests who prefer to relax in the sun. - No Smoking Hotel ... more   less 
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