We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Noisy and poor service” 2 of 5 stars
Review of BEST WESTERN Hotel & Casino Kamuk

Save Saved
You added BEST WESTERN Hotel & Casino Kamuk to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
BEST WESTERN Hotel & Casino Kamuk
3.0 of 5 Hotel   |   Central Ave | PO Box 18-6350, Quepos 6350, Costa Rica   |  
Hotel amenities
Ranked #6 of 17 hotels in Quepos
Netherlands
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
“Noisy and poor service”
2 of 5 stars Reviewed July 8, 2012

We arrived 10 min to 14.00, and as check-in time was 14.00, we were told to wait in the lobby, After 45 mins of waiting, we discovered the check-in staff had left and the new staff member wasn't informed. She did not have our reservation and found it unprocessed on the fax machine. After that, we could not get into our room, because the electronic key was not working properly. Eventually we managed, yet still have no clue why 9/10 times it did not work. The room was small, and right on the road. This meant a lot of noise that continued until dawn. The bathroom was nicely decorated, however our shower did not work well. Breakfast ok. Free internet terminal & free parking around the corner.

  • Stayed June 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

138 people have reviewed this hotel

Traveler rating
    26
    40
    37
    21
    13
See reviews for
22
51
19
1
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Cincinnati, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed July 8, 2012

I was in a room next to the restaurant storage on the third floor. The staff was excessively loud in conversing by the storage room. You could hear every box being moved around and all conversation. I asked the front desk person for the internet password and she provided me with the wrong password, and was very difficult to deal with when I called back stating that the password was incorrect. The second front desk person provided the correct internet password, but led me astray each time I asked questions about recommendations in the area or directions. They were not helpful at all. The room was very tiny, but provided hot water and was clean. AC worked. The area seemed very sketchy, would not recommend going out at night. Breakfast is included but nothing special.

  • Stayed July 2012, traveled solo
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gagetown, Michigan, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 20, 2012

I spent two nights at this hotel during a school trip. The AC worked fine and the bedroom was clean. The pool was also nice, albeit small. However, there were some major issues. The food served in the restaurant was mediocre and the meals I ate there were among the worst during my 9-day trip. The water temperature was spotty, so don't plan on a hot shower. The area around the hotel seemed pretty shady; I would not go around outside the hotel after dark, and only in a group if you must. Overall, not the most pleasant part of Costa Rica.

  • Stayed June 2012, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vietnam
Top Contributor
67 reviews 67 reviews
17 hotel reviews
Reviews in 25 cities Reviews in 25 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed May 25, 2012

Nightly after dinner we would walk to the Best Western Hotel and take the elevator to the third floor restaraunt. We would order our coffee and sit at a bistro table overlooking the street below and the ocean. The coffee was very good and the service was always friendly and smiley even though we only ever had coffee.
Great place for an evening coffee as most places close early.

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Poolville, Texas
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed May 18, 2012

Stayed in the Best Western Hotel in Costa Rica (Quepos). Good things - great AC. Got a corner room with a decent view (2nd floor). Beds good, pillows nice, room clean.
Downside - over the Casino and under the restaurant so the room was very noisy. The water temp varied during your shower. The key stopped working a lot, so we made many trips back down to the front desk to get it 're-set'. Breakfast was included but not very good. We did feel safe, but then again, we felt safe throughout Costa Rica!

Room Tip: Ask for a room away from the Casino (if you like to sleep!)
See more room tips
  • Stayed May 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shrewsbury, Massachusetts
Top Contributor
61 reviews 61 reviews
13 hotel reviews
Reviews in 28 cities Reviews in 28 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 1, 2012

The rooms are comfortable. The restaurant food was excellent , we ended up eating there for all 3 nights (and breakfast). You get a good view to the Pacific sunset. The hotel has free parking - one block away. Rather than staying at an expensive resort, staying here was a great alternative. We made day tours to Manuel Antonio and Rainmaker.

Room Tip: Pick a room facing the sea.
See more room tips
  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 29, 2012

Great food, great prices! Not the best sunset views, but adequate. They have a daily happy hour, 2 for 1 drinks!

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to BEST WESTERN Hotel & Casino Kamuk? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Hotel & Casino Kamuk

Also Known As:
Best Western Kamuk
Best Western Quepos
Quepos Best Western
BEST WESTERN Hotel & Casino Kamuk Costa Rica/Quepos
Address: Central Ave | PO Box 18-6350, Quepos 6350, Costa Rica
Location: Costa Rica > Province of Puntarenas > Quepos
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 17 hotels in Quepos
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Hotel & Casino Kamuk 3*
Official Description (provided by the hotel):
BEST WESTERN Hotel and Casino Kamuk is the only full service hotel in Quepos, offering 44 comfortable, air-conditioned rooms with hot water and cable TV, most with balconies as well. Restaurant, Mira Olas and Bar Mira Olas, open for breakfast 6-10am, seven days a week, we offer a complimentary continental breakfast to our guests, as well as the typical Costa Rican gallo pinto or American style eggs, pancakes and more; all cooked to order at reasonable prices. We also have a casino on premises for those who enjoy gaming, as well as an outdoor pool for our guests who prefer to relax in the sun. - No Smoking Hotel ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Priceline, Travelocity, Hotels.com, Cheap Tickets, Tingo, Venere, TripOnline SA, Agoda and Otel so you can book your BEST WESTERN Hotel & Casino Kamuk reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage BEST WESTERN Hotel & Casino Kamuk, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.