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“Loud, poor service, unsafe location” 2 of 5 stars
Review of BEST WESTERN Hotel & Casino Kamuk

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BEST WESTERN Hotel & Casino Kamuk
3.0 of 5 Hotel   |   Central Ave | PO Box 18-6350, Quepos 6350, Costa Rica   |  
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Ranked #5 of 15 hotels in Quepos
Cincinnati, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Loud, poor service, unsafe location”
2 of 5 stars Reviewed July 8, 2012

I was in a room next to the restaurant storage on the third floor. The staff was excessively loud in conversing by the storage room. You could hear every box being moved around and all conversation. I asked the front desk person for the internet password and she provided me with the wrong password, and was very difficult to deal with when I called back stating that the password was incorrect. The second front desk person provided the correct internet password, but led me astray each time I asked questions about recommendations in the area or directions. They were not helpful at all. The room was very tiny, but provided hot water and was clean. AC worked. The area seemed very sketchy, would not recommend going out at night. Breakfast is included but nothing special.

  • Stayed July 2012, traveled solo
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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149 people have reviewed this hotel

Traveler rating
    27
    49
    38
    21
    14
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26
56
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2
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
Gagetown, Michigan, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 20, 2012

I spent two nights at this hotel during a school trip. The AC worked fine and the bedroom was clean. The pool was also nice, albeit small. However, there were some major issues. The food served in the restaurant was mediocre and the meals I ate there were among the worst during my 9-day trip. The water temperature was spotty, so don't plan on a hot shower. The area around the hotel seemed pretty shady; I would not go around outside the hotel after dark, and only in a group if you must. Overall, not the most pleasant part of Costa Rica.

  • Stayed June 2012, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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vietnam
Top Contributor
68 reviews 68 reviews
17 hotel reviews
Reviews in 27 cities Reviews in 27 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed May 25, 2012

Nightly after dinner we would walk to the Best Western Hotel and take the elevator to the third floor restaraunt. We would order our coffee and sit at a bistro table overlooking the street below and the ocean. The coffee was very good and the service was always friendly and smiley even though we only ever had coffee.
Great place for an evening coffee as most places close early.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Poolville, Texas
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
92 helpful votes 92 helpful votes
3 of 5 stars Reviewed May 18, 2012

Stayed in the Best Western Hotel in Costa Rica (Quepos). Good things - great AC. Got a corner room with a decent view (2nd floor). Beds good, pillows nice, room clean.
Downside - over the Casino and under the restaurant so the room was very noisy. The water temp varied during your shower. The key stopped working a lot, so we made many trips back down to the front desk to get it 're-set'. Breakfast was included but not very good. We did feel safe, but then again, we felt safe throughout Costa Rica!

Room Tip: Ask for a room away from the Casino (if you like to sleep!)
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  • Stayed May 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Shrewsbury, Massachusetts
Top Contributor
67 reviews 67 reviews
15 hotel reviews
Reviews in 30 cities Reviews in 30 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 1, 2012

The rooms are comfortable. The restaurant food was excellent , we ended up eating there for all 3 nights (and breakfast). You get a good view to the Pacific sunset. The hotel has free parking - one block away. Rather than staying at an expensive resort, staying here was a great alternative. We made day tours to Manuel Antonio and Rainmaker.

Room Tip: Pick a room facing the sea.
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  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dallas, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 29, 2012

Great food, great prices! Not the best sunset views, but adequate. They have a daily happy hour, 2 for 1 drinks!

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Youbou
2 reviews
1 of 5 stars Reviewed April 23, 2012

dark, small and took less then 5 minutes to lose $40. skip it.

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Additional Information about BEST WESTERN Hotel & Casino Kamuk

Address: Central Ave | PO Box 18-6350, Quepos 6350, Costa Rica
Phone Number:
Location: Costa Rica > Province of Puntarenas > Quepos
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 15 hotels in Quepos
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Hotel & Casino Kamuk 3*
Official Description (provided by the hotel):
BEST WESTERN Hotel and Casino Kamuk is the only full service hotel in Quepos, offering 44 comfortable, air-conditioned rooms with hot water and cable TV, most with balconies as well. Restaurant, Mira Olas and Bar Mira Olas, open for breakfast 6-10am, seven days a week, we offer a complimentary continental breakfast to our guests, as well as the typical Costa Rican gallo pinto or American style eggs, pancakes and more; all cooked to order at reasonable prices. We also have a casino on premises for those who enjoy gaming, as well as an outdoor pool for our guests who prefer to relax in the sun. - No Smoking Hotel ... more   less 
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Also Known As:
Best Western Kamuk
Best Western Quepos
Quepos Best Western
BEST WESTERN Hotel & Casino Kamuk Costa Rica/Quepos

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