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“NOISE ISSUE” 3 of 5 stars
Review of BEST WESTERN Kamuk Hotel & Casino

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BEST WESTERN Kamuk Hotel & Casino
3.0 of 5 Hotel   |   Central Ave | PO Box 18-6350, Quepos 6350, Costa Rica   |  
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Ranked #5 of 16 Hotels in Quepos
Paris, France
Top Contributor
79 reviews 79 reviews
69 hotel reviews
Reviews in 59 cities Reviews in 59 cities
382 helpful votes 382 helpful votes
“NOISE ISSUE”
3 of 5 stars Reviewed June 8, 2011

Since I did not want to pay excessive rates at nearby closer to the Manuel Antonio National Park properties ranging from USD150 to USD650 per night plus taxes
I booked directly this Best Western after checking negative reviews from other guests to anticipate what I could be expecting.

I found that this hotel is on line with those ratings but according to the price I paid –USD62/night taxes and breakfast included- I could honestly not be asking for more.

Negatives :
Though I booked for a very quiet room preferring tranquility and sleep quality to a view, the surrounding noise was an issue. First there is bad room to room sound insulation but I was lucky since the hotel was far from being full.
Then the inner atrium amplifies all surrounding noises such as street traffic and guests or staff talking loudly in the hallways. The thin guest rooms doors can not stop anything. It gave me the impression that I got a room without walls in the middle of the hotel.
But the worse occurs when there is a local ”singer" probably kicked out from Costa Rica got Talent tries to entertain guests dining at the 3rd floor restaurant until midnight replacing its lack of voice by a lot of amplified distorted decibels.
This calamity seems to happen mostly on Saturdays.

Most rooms are tiny with a low lying bed and pretty basic in terms of furniture.

When it rains and it happens a lot May to February there is a terrible drain smell in rooms.

There are numerous dark spots on the bathroom’s white tiles. After trying to scrub them I found that this is not filth as I early thought but just 3rd choice tiles with a lot of impacts.

The free breakfast is basic with a very limited choice of items : corn flakes, choco pops, ananas, water melons and toasts. That’s it. However, it is served on a panoramic place with ocean view.

Positives :
Split system A/C works fine.
Flat panel TV set with a large selection of channels.
Staff has been helpful anytime I have been dealing with them.
There is a charming little swimming pool surrounded by lush vegetation in the inner garden.
Well maintained property.
WiFi internet access works well.
Although there is a fenced and locked parking area 200 yards from the hotel entrance you will still have to open the gate and locked it by yourself.

My conclusion is to stay here if you are on a budget and not too sensitive to noise issues.

  • Stayed May 2011, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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179 reviews from our community

Traveler rating
    36
    57
    47
    23
    16
See reviews for
31
66
20
5
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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  • English first
  • French first
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English first
RMceachern
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed May 5, 2011

robbed of my passport and wallet by three thugs on a Sunday night after leaving their casino. Incident happened in fron t of the hotel entrance with a "security guard" 7 feet away.. after next day treatment by medics and police reports, I saw the Best Western Manager who said security was for "cars, not people". I phoned Best Western International to tell them, and they were totally lackadaisical and without sympathy, stating "I wasn't a guest". However I was just patronizing their attached Casino. Bottom line, I lived in Quepos for a year and a half, and this property has a reputation that one should not venture there after dark. Quepos is full of desperate crack addicts and I am writing to warn you, that if this your intended destination, by all that is holy, stay in Manuel Antonio and NOT Quepos. Avoid the casino, as you will be taking your life possibly in your own hands. It appears Best Western takes an unknown responsibility for their guests, but NOT their patrons.

Stayed April 2011, traveled solo
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BRACEBRIDGE
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 12, 2011

Good stay, termite dropings behind the door of #212, been there a while, hence, never been cleaned for a while. Hotel should check if the wood structure (termite food!) is still solid.

Stayed March 2011, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Golden
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 2, 2011

We were fishing, so the hotel location was very convenient to the boats. Hotel was clean and the staff helpful. Room OK with balcony. We had a room overlooking the water and were waken up each night by people at the park across the street. Noise often went until 3 or 4 a.m. I would recommend a pool side room for quiet sleeping.

The breakfast is nice with the restaurant overlooking the water. Note: there is a street and small park between the hotel and water. There was also live music in the restaurant for happy hour. Pool was very nice. They do have fenced in parking and you need to get the key from the front desk.

If we weren't fishing, I'd select a hotel closer to the National Park. Quepos doesn't feel like a resort town.

  • Stayed March 2011, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Key West, Florida
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 4, 2011

A very nice exceptionally clean and a very friendly staff. From the moment you check in everybody wants to help you, The room that I stayed in #218 was very clean and comfortable. The hotel has a great restaurant on the 3rd floor and the staff can't due enough for you. the rooms were cleaned every day and fresh towels always were there. Internet is there as well as a nice pool. The town noise was not a problem at all

  • Stayed December 2010, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anaheim, California
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 3, 2011

The staff were very friendly and nice. The hotel was kept clean. Location was central and excellent. If you do any excursions, just remember that hotel staff get part of the excursion costs as referral--call the excursion company yourself and negotiate the price. Don't get rooms near the streets--the bars will keep you up to 4am. Avoid 3rd floor since the restaurant is there and has high foot traffic. They don't have screens in the windows and you will see critters and bugs. They have a MAJOR smell problem from the sewer system coming into every room!!! If you don't like bad smells, you'll hate this place.

  • Stayed December 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 10, 2010

- Room had a dank smell from humidity.
- Air conditioner made high-pitched rattling noise.
- Secure parking lot is tiny (too small) lot across a side street. You need to open and close the gate yourself, using the padlock.
- The restaurant is open-air, which may sound nice, but can lead to unwanted animal visitors.

  • Stayed January 2010, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Kamuk Hotel & Casino

Address: Central Ave | PO Box 18-6350, Quepos 6350, Costa Rica
Phone Number:
Location: Costa Rica > Province of Puntarenas > Quepos
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 16 Hotels in Quepos
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Kamuk Hotel & Casino 3*
Number of rooms: 44
Official Description (provided by the hotel):
BEST WESTERN Kamuk Hotel & Casino is the only full service ocean view hotel in Quepos. Located just a few steps from the Quepos Marina our 44 comfortable rooms are divided in 3 diferent categories: Standar, Superior and Primium, they all have air-conditioned, hot water, cable TV, free WI-FI Internet and most with balconies as well. The Restaurant & Bar "Mira Olas" is open for breakfast from 6-10am every day to serve complimentary breakfast to our guests including the typical Costa Rican gallo pinto with fried or scramble eggs.We also have a casino on premises for those who enjoy gaming, conference room for 50 people and the outdoor pool for our guests who prefer to relax in the sun. ... more   less 
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Also Known As:
BEST WESTERN Kamuk Hotel & Casino Costa Rica/Quepos
Best Western Quepos
Quepos Best Western

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