I won't waste time on repeating what others have said. For me, the drip up to this place was so much fun and so pretty that I didn't even care what I would find at the end of the road.
This is a great destination if you like to poke around without a guide. The trails are straightforward and well maintained, and there is enough wow factor with the LOOOONNNGGG BRIDGE and the POOLS at the base of the BIG FALLS to impress my jaded teenager.
In addition, the people who work here are excellent. I did a stupid thing and left my waist pack with my cell phone at the picnic table near the entrance kiosk just before I left. I drove 15 minutes downhill before I discovered my mistake, turned around, and drove back uphill to find that one of the guides had walked it over to the kiosk where the nice lady put it in a plastic bag with my name on it.
What more can I say but THANK YOU.