I have visited this hotel for as long as I can remember, but the standard was not by far the same as it has been upon previous visits.
We had booked the so called "BEST" room in the hotel with a balcony, however upon arrival to the room there was nothing special about the room at all, not even a comfortable chair to sit and relax in, in fact the television was so old that we couln't get even access a quarter of the advertised channels and were given several non-functioning handsets. The wardrobe was so old and poorly maintained that meant that its sliding function was almost non-existent and you felt as though the doors were about to fall off with every pull or push. The standard of the breakfast was also very low, the rice was old and dry, fruit was tasteless, and portions minimalised far poorer compared to previous years. However the staff, as always were very happy and quite welcoming, with a positive attitude towards there job. The staff were approachable and always happy to help so no real faults there.
Also advertised on their website the hotel claims to have gym facilities, casino and transfers. Upon arrival we asked where the gym was located and were told there was a good gym in town...So gym facilities located in hotel.... I think not... The casino lays, lays well in a pile of rubble to be honest and is no more. And transfers, well their idea of a transfer seems to be book a taxi yourself. One more thing the lobby is bombarded with posters and banners advertising tours and day excursions, these are not operated by the hotel and run on a very, very infrequent basis and are not operated by the hotel but an outside company in a less than professional manner to say the least.
Overall The hotel is old, worn and overpriced, the buildings interior is in desperate need of refurbishment and some form of modernisation or at the least something ''extra'' for the so-called best rooms would be nice!