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“Might have been nice at some point - it's not so great anymore...” 2 of 5 stars
Review of The Palms Hotel

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The Palms Hotel
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Gulfo Dulce, Puerto Jimenez, Costa Rica   |  
Hotel amenities
Ranked #15 of 15 Hotels in Puerto Jimenez
Munich, Germany
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Might have been nice at some point - it's not so great anymore...”
2 of 5 stars Reviewed March 10, 2012

First of all: The Lonely Planet review of the place is a bad joke. We paid 45$ for a "Ocean View" room - the ocean is an almost dried up laguna during low tide (stil inappropriate for swimming during high tide). And there is an unpaved road literally right in front of the room, on which cars, trucks, motorcycles and ATVs rattle past and wake you up before 5am.

One can see that the rooms must have been nice at some point, with some nice decorations and hardwood floors, but apparently, no one has been taking care of them since: The floor has holes (that are dangerous when walking in the dark), the curtain rod is bent strangely, the toilet flush breaks at the lightest touch...

Other comments:
+ room & bedsheets are reasonably clean
+ hot water
+ AC

- WiFi is only available in about a 4 foot radius from the bar
- the floor wood gives of a strange smell, so there is an electric air freshener in permanent use - if you're sensitive to this kind of stuff, it will give you a headache.
- very loud place: noises from the street (see above), the restaurant, other rooms are heard permanently

  • Stayed February 2012, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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26 reviews from our community

Traveler rating
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    5
    6
    4
    6
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Families
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15
2
Business
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
San Diego
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed March 11, 2010

Overall, we thought this place was pretty good, its nothing fancy but its clean and the restraunt nextdoor is great and its right on the ocean....Dont leave your shoes on the front stoop overnight, either the "dogs" or the "locals" with take them...

  • Stayed January 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oakville ontario canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed February 23, 2010

try to get a room on the water side. dinner is very good at hotel restaurant. ask owner debbie for info on other places to eat and sight see. leave passports and valuables with owner. take a copy of your passport when you leave the hotel. try anight swim at high tide right across from your room. if you are amenable to a clean cozy no frills base with all basics air cond hot shower fantastic view low price and friendly staff this is it.

  • Stayed January 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Puriscal
1 review
1 of 5 stars Reviewed January 22, 2010

This hotel has obviously gone downhill since some of the reviews were written.
The room we had was damp & ceilings full of black mold. The "suicide shower" did not work and the a/c worked, but only just, and was very noisy (like having a go-kart in the room.
One light not working and faucet coming out of the sink.
Worst of all, Beds full of bed bugs or some other form of biting insects. Also cockroaches sharing room with us.
Management admitted "I never go into the rooms".
Service: Chambermaid very pleasant, as was reception employee.
Location great, right on waterfront and close to main street.
Bar/Restaurant: (Which is leased out) Very friendly staff, excellent food, in fact the best we found in Puerto Jimenez, and quite reasonably priced.

  • Stayed January 2010, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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California
1 review
5 of 5 stars Reviewed November 23, 2009

We stayed at the Palms for a night before going to Corcovado and ended up staying for 3 nights more after our return. The people are very friendly and the prices are a great value for what you get (A/C and hot water plus real mattresses- what a treat after three days of hiking!) The outside isn't very impressive, but the rooms were just renovated - new paint, etc. Also, being on the water and in the town as well made getting to our tours very easy - no waiting for transports - just hop on a boat or into a taxi and you're there.. Thank you to The Palms for a most enjoyable stay!

  • Stayed October 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 23, 2009

We stayed at the Palms for a night before going to Corcovado and ended up staying for 3 nights more after our return. The people are very friendly - the prices are a great value for what you get (A/C and hot water plus real mattresses!). What a treat after three days of hiking! The outside isn't very impressive, but the rooms were just renovated - new paint, etc. Also, being on the water and in the town made getting to the tours very easy - no waiting for transports - just hop on a boat or into a taxi and you're there.. Enjoy!

  • Stayed November 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, IL
1 review
3 of 5 stars Reviewed August 6, 2009

The people working at the hotel were very nice and caring.. Some of the rooms are better than others but the people working there will take care of you. Also, they will help you get around Costa Rica and will set you up with people who will give you a real adventure if you are looking for one.

  • Stayed March 2009, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Palms Hotel

Address: Gulfo Dulce, Puerto Jimenez, Costa Rica
Location: Costa Rica > Province of Puntarenas > Osa Peninsula > Puerto Jimenez
Hotel Style:
Ranked #15 of 15 Hotels in Puerto Jimenez
Number of rooms: 9
Also Known As:
Palms Hotel Puerto Jimenez
The Palms Hotel Costa Rica/Puerto Jimenez

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