My review of our stay at El Remanso (from 7/15/07 - 7/19/07)
First of all, let me just say that our experience at El Remanso was by far THE BEST experience ever. My husband and I booked a trip to Cuba from June 28th until July 14th, we decided to extend our vacation and go somewhere else. I began doing research months in advance, it was our first big trip, (almost 1 month) and so we wanted to make sure we would enjoy it to the fullest. After reading tons of reviews and doing extensive home work on tourism in Costa Rica and the different things it has to offer, we decided we wanted to stay away from the usual busy tourist spots; we wanted something more secluded and more in touch with nature. I had never heard of Eco Lodges but the idea of staying in the middle of the rainforest, was very appealing to me. I read reviews on El Remanso; I researched the area and exactly what was around it. I knew it was in the middle of the rain forest and that the closest town was 45 minutes away. I knew all the activities they had to offer and the prices of each because it's all on their website. Once my husband and I decided we would be staying here I contacted the Lodge and had the pleasure of dealing with Adriana (her and her husband Daniel manage El Remanso) what an awesome couple! We corresponded mainly through emails and once or twice by phone. She went above and beyond to make sure our stay was as pleasant as possible. After I told her exactly what I wanted she made sure I got just that. We would be staying at El Remanso from July 15th until July 19th. After that we would head back north to Arenal and stay at Volcano Lodge for the last two days of our trip before heading home on July 21st. We arrived late Sunday afternoon (weather delays at the airport.) By the way, Adriana arranged all of the details of our trip to Costa Rica, from the flight transfers, to the car rental we booked for our visit to Arenal, even suggesting other places in Costa Rica that we could visit. We were greeted by Gerardo (our nature guide) whom arranged to have our bags delivered to our cabin and walked us down to our room. We stayed at La Vainilla and frankly we fell in love with it from the moment we laid eyes on it. Its the most secluded lodge, at the very end facing the ocean. Our view was right at the tree line and during our stay we had the opportunity to see Howler monkeys, white faced monkeys, toucans, macaws, a sloth and many other animals. Just like you see in the pictures on their website, except it was better in person. Adriana and her husband were waiting to greet us at the main building where all the guest gather for dinner. We went during low-season, (rainy season) we did this on purpose because we wanted to avoid the crowds. Besides us there were only two other couples there. The food was amazing; we were pleasantly surprised with the quality of the food and the exceptional service that we received from the staff. After dinner we headed back to our cabin. I do have to say that the walk down to the lodge was a bit intimidating, there were no lights down the path, (remember you are surrounded by jungle and its pitch black at night.) By the way, dont leave the lights on when it starts to get dark and dont leave the canopy over you bed open! When I got back to our cabin I was welcomed by all the insects of the forest, INSIDE OUR CANOPY! Thats when reality sank in it took a little adjusting on my part but I was good to go the next morning, ready for the insects and everything else the forest had to offer. My husband got a good laugh from that one. We slept great. Obviously you are in the rainforest so the bed feels a little damp but nothing you can't live with. We had the whole cabin to ourselves and decided we would rough it out on the second floor where it was all wide open. No walls or mosquito nets to keep anything out. Downstairs there was a room that was enclosed that we could have used, but we decided against it. I knew what I was getting in to when I made the reservations, and I wanted to make the most of our stay. I forgot my flash light and Adriana lend us two head lamps that we could use to get around. That is the one thing I will not forget next time around, a good flash light. We did three activities while we were there, the zip line, the waterfall rappelling and the horse back riding tour. Unfortunately for me, I confused the zip line with the canopy and so we asked for the zip line thinking it was the canopy. The zip line was nice, we had a great breakfast at the top of the tree, we learned a lot about our surroundings and then we headed back. The truth is I would have much rather done the canopy but like I said, we confused the one with the other and by the time we realized we werent going to another tree, we were already on the plat form having breakfast. Its very clear on the website; we just made a mistake and asked for the wrong thing. We never said anything to Adriana, I knew she would probably try to do something to make up for it but it was not their fault and they had already done so much for us, so we left it alone. The next activity was the waterfall rappelling. LOVED IT LOVED IT LOVED IT!!!! It's a hike, you don't just go to the waterfall right around the corner, you have to get to it. It's a total of 4 waterfalls, from smallest to the largest. We got it all on video, it was amazing. We also took a horse back riding tour through the forest out on to the beach. Breathtaking is all I can really say. We were the only ones on the beach; it was like a scene from a movie. We had the beach all to ourselves. The peace we felt was overwhelming, definitely nature at it's best. One of the things I requested when I arrived was a massage in the forest. Well, it turns out that the masseuse was on vacation. At El Remanso, they have very high expectations of their staff, they don't just use anyone, and they are always looking out for your best interest. For this reason Adriana was hesitant about bringing someone else in she did't know or had not worked with in the past. She was sincerely concerned and wanted everything about our stay to be as perfect as possible. Well, it seems she didn't want me to leave without that massage and on the third day of our stay she surprised me with the news, she had found a masseuse that came highly recommended by Elyer, one of the staff members of El Remanso. Adriana was confident that I would be happy with my massage. She was right. He was super professional and gave me a great massage. The only thing I can honestly say I regret from this whole experience was LEAVING EL REMANSO! We should have never left on the forth day to Arenal. Turns out the volcano never showed through the clouds and the Volcano lodge was just ok compared to our experience at El Remanso. Honestly, I could not enjoy the two days in Arenal because I was thinking about the howler monkeys that would wake us up in the mornings, and the first class view I had every morning when I opened my eyes, I even missed the dark path I had to take every night to my cabin after dinner. I missed everything about El Remanso and still do. We had not left the lodge and we were already planning our next visit. We came back and recommended El Remanso to all our friends and family. El Remanso became our second home in just 4 days. It was a rejuvenating experience, one I will never forget and will always cherish.
PURA VIDA!
Joel and Jennifer Gonzalez
P.S.
FYI: There is a FAQ on their website in which all the most common questions are answered such as; is there electricity? is there air conditioning? what if we have an emergency at home, how can they reach us? is there hot water? what about bugs? The information is out there but it’s up to you to decide what he or she wants or doesn’t want. Do your homework, speak with the owners yourself. After all, that’s what a smart traveler does. Ask questions, read about the area, ask about the activities, ask for a break down of the total cost of your trip prior to your arrival, everything you need to know is on their website, prices and all, but if that is not enough, just drop them an email or give them a call and I’m sure they will go above and beyond to make sure your stay at El Remanso is unforgettable.
I can provide pictures of our stay upon request but you can see the same and/or better pictures by visiting their website:
http://elremanso.com/index.php
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.