The reviews of this hotel are in general accurate. However one significant annoyance we had was the air conditioner in our room, first floor, was full of mold. The room only had one very small window. The weather was very hot, 97 degrees F and whenever we left the room and shut the door we returned to a very musty, moldy smell. We had to sleep with the door open at night, with the fan going to tolerate the thought of what we were breathing.
The hotel was full and they said they did not have another room. It is a long story why we did not pursue changing rooms on our 2 subsequent days so that is our responsibility. But I did want to mention this. Otherwise I must say that the staff was very kind and helpful and it is a good location. One more thing. After other towns Montezuma struck me as dirty, lots of litter and questionable thoughts about where the sewers empty. I suspect right into the ocean where we were swimming. This may be true in lots of the beach towns in CR. Next time I will try to stay in smaller towns to help minimize my impact. Eco-tourism, the very thing that draws people to this area, is having its negative consequences.
We loved El Sano Banano restaurant, super friendly and helpful staff. Yummy food. Lastly if you are going from Montezuma to San Jose via the ferry be sure to find out about the direct bus. I asked for the best and least expensive way to get to Alajuela And I gave the # I had from the Frommer's book. (I should have called this number myself and I regret I didn't, my bad.) We were told by the tour office in town And the hotel desk that "everybody charges $40." THIS IS NOT TRUE. When we got on the ferry we saw a large a/c tourist bus that left from Cobano (so you have to take a local bus (or taxi) to Cobano which should be easy, @ $2?) to catch this tour bus. The bus from Cobano to San Jose airport or Alajuela cost only $15 plus you do not have to change your luggage from one van, onto the ferry, off the ferry into another van. This is the only time in our 10 day trip when I felt ripped off. I heard from people whose daughter lives in Cobano that the hotels receive a cut for referring their guests. I don't have a problem with that, but to say it is the only way is only partly true.
It is a beautiful country, with very nice residents and we are very glad we went. 90% of the time was perfecto. Enjoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for your review. Hotel El Tajalin is under new management as of Oct. 15, 2011 and we are taking all past reviews as learning tools to enhance the experience of our guests.
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Mold can be a problem in Costa Rica in the rainy season, but there are steps that can be taken to solve the problem. Several of the older A/C units have been replaced. With other units, filters have been replaced and are now cleaned once a week to avoid any mold. We also have a rotation of a new dehumidifier in all downstairs rooms which had issues with mold in the past.
Please be assured that your complaint is being taken seriously and all steps are being taken to ensure that others will not repeat your moldy experience.
As for Montezuma being dirty, it's not. There is a robust garbage collection unit and a new recycling center nearby, doing our part to protect the environment. All beachside businesses found to have improper sanitation practices have been condemned in the past by the sanitation department and have only been allowed to reopen with better facilities.
The only garbage problem that irks some of us residents, is that plastics that float on the sea collect about 15 minutes walking north of the Montezuma beaches due to Nicoya Gulf currents. We hold beach cleanups after the rainy season to tidy up the place and hope that those who dispose of garbage improperly (mostly far from Montezuma) clean up their act soon!
Sorry the tour office in town may have lied to you. Our reception staff books tours and transportation for guests and have been instructed to be honest and forthcoming or they will lose their jobs. You can trust our receptionists to book anything you need and to give you all the information necessary to do so. Yes, the bus is a great way to go to SJ. One additional tidbit is that it leaves directly from Montezuma. No need to take a $10 taxi to Cobano.
Thanks again for your review.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.