This was one of our most disappointing stays during the two weeks we were in Costa Rica. We had really looked forward to staying there, as Luna Llena received mostly good reviews and the website pictures portrayed it as a cute hotel with a unique, relaxed vibe. This hotel has SO much potential, but is lacking in a number of areas. Cleanliness was a major issue. Our rooms (beds included) did not seem to be very clean. Unused beds (such as a bunk bed ) actually had bits of stuff and dirt on them, as if they are only cleaned if someone sleeps in them. The floors were also not very clean, which might not seem important except that the mosquito nets on the beds drag on the floor. So, if you lift the mosquito net to get in your bed, you might also bring up a hairball from the floor (like I did). Also, our room did not have anywhere to store our bags, so we had to keep them on the floor.
The shared bathrooms were also not very clean. It seems that the cleaning ladies only come in the morning, so after a whole day of use in a shared bathroom, dirty toilet paper would be piled over the waste basket. (If you don't know already, you can't flush toilet paper in the toilet in Costa Rica.) Anyway, there were lots of issue with cleanliness for us. One other problem for me was all the smoking done by the guests. If you have allergies, like me, you might have a problem.
Also, one other reviewer brought up the night security guard. We had to laugh out loud when we saw him. He was exactly as described in a former post - plopped down in the guest lounge area on a side sofa, legs thrown over the side, remote control in hand, watching a football match (not telenovas). I don't think he really offers any security, unless anyone tries to steal the remote control.
Again, this place has real potential - the ocean view rooms have a nice view. You will most likely see howler monkeys in the trees around you. The building itself is nice, but the rooms definitely need some work and extra love. Some people staying there seemed to really enjoy it, but in my opinion, it is like one step up from camping.
One last point - Montezuma was our least favorite stop. Many of the beaches are dirty ( I mean really dirty with garbage from San Jose) and the town itself has mostly shops and restaurants owned by ex-pats and the like. It has kind of a Disneyland feel, except it's a hippie Disneyland. If you want to support the pot-smoking habits of the "locals," go to Buen Provecho - where the employees will smoke a big blunt right in front of you while you eat your breakfast muffin.
We enjoyed meals at El Sano Banano - the employees were very friendly, the food was good and they play a movie at night.
Book tours through Proyectomontezuma - they fund English classes for local kids.
But, in all honesty, I would skip Montezuma.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
We understand that our Hotel is not for everyone, but rest assured, it is enjoyed ny most. We enjoy nearly 100% occupancy year round. This is a bit of a strain on our Hotel. During the Months of September and October we do our yearly renovations, repainting, and repairs. So in August, you saw the Hotel in its most used state.
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Our cleaning staff has been with us for over 2 years. They are very reliable, and part of our family. We have recently created a checklist to insure that all areas of each room, and restrooms, are thoroughly cleaned, as we were noticing a few issues ourselves. Geckos live everywhere, and they drop dust and other things, on our floors and furniture. But they also eat other insects.
Montezuma is known for it's free spirited people. We are very accepting here. This allows people to smoke what they like, where they like. Again, not for everyone, but enjoyed by most.
Costa Rica has quite a few Sterile type towns, where you can expect an experience similar to vacationing in the US. Here you can be surrounded by Americans, Air Conditioning, and shinny cars. We are not striving to be one of these tourist trap towns, that are flooded by North Americans, seeking a packaged, and predictable vacation.
Montezuma, and Luna Llena Hotel, are special in many ways. But one must look past the bumpy roads, skunks in the garbage can, geckos living on the ceiling, plastic on the beach, and smoke in the air, to truly enjoy.
If you are seeking a fluffy, american style vacation, our advice is to stay away. If you are seeking adventure, surprise, and a unique vacation, come on down to Montezuma.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.