I showed up at Luna Llena and walked up the series of steps to find out they were booked solid. I was treated like dirt the second some German woman, with zero to no people skills, found out I didn't have reservations. I talked with fellow travelers I met the following day who had their reservation cancelled because they were an hour late for check in and the owner was, as they put it, "awful and mean". Luna Llena is located off of a windy steep road and away from the fun. I can't comment on the condition of the rooms or cleanliness, just the rude staff.