When we got to our hotel, an attendant brought us to our room and it was unacceptable. It smelled of mold, the towels were damp and there was some creepy trap door leading to we don't know where. Also, this was a first floor room, so the windows should have been especially secure but there were no bars which is essentially standard in Costa Rica.
When I initially contacted the hotel, there was a variety of rooms available for the dates we needed. Rather than just leaving, we asked if there would be another room that we could switch to. The manager got ugly with us, asked if we had used the bathroom or put anything on the beds because they weren't going to clean again... if we wanted to move, she wouldn't change us until the next day. And then she continued her rudeness by saying, "You asked for the cheapest room and that's what you got." For the record, this room was dead center in the price range for the hotel. Also, having a bit of experience traveling in Costa Rica, the room that we were getting was not of the same quality as the others in that price range throughout the country for this time of year. She did show us one other room but there was construction going on below.
We lost our deposit, first nights' stay plus 10% and got out of there. Bad vibes!
- Official Description (provided by the hotel):
- Hotel Aurora is the first hotel in Montezuma since 1984 and has a 24 hrs. service. It offers great lounge area and wooden deck with seating area, hammocks, and cable TV surrounded by lush gardens and the nature allure of Montezuma enchantments and a view to the pacific ocean. It is located 20 minutes' walk from "La Cascada", the Montezuma River Waterfall. The rooms and suites offer a private bathroom and a fan. The suites also feature air conditioning, mini fridge and a private furnished balcony with hammocks. Guests at Hotel Aurora can use the common kitchen and they can find a variety of restaurants within 100 metres. Activities such as Isla de Tortuga Island tours can be arranged and it takes 40 minutes' boat trip to reach the area. This hotel is 30 minutes' drive from Cabo Blanco National Park and from Santa Teresa Beach. Juan Santamaria International Airport and the one in Liberia is a 3-hour drive away. The national airport Tambor is 20 minutes away ... more less
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- Also Known As:
- La Aurora Montezuma