This is not a safe place to stay. Whilst we were staying here someone broke into our room in the night and stole my bag with wallet, passports, camera etc in it. Although the location is central and probably the price is fine, the experience we had here was not worth it at all.
Probably the worst was the reaction of the staff, particularly the owner, who were not only unresponsive, unhelpful and pretty unsympathetic but also complained I was 'not a nice person' because I asked to be refunded for the nights we had booked ahead but would now no longer be staying!
Having offered to come with us to the police station this offer was withdrawn, with the owner saying she lived hours away, and then turning up half an hour later and sitting on the chairs outside reception! The owner also said there had been similar incidents of robbery but was clearly in no rush to put better locks on the doors or even notices up to warn other travellers to be extra careful.
Do not stay here - the rooms are unsafe and the owner unhospitable
- Official Description (provided by the hotel):
- Hotel Aurora is the first hotel in Montezuma since 1984 and has a 24 hrs. service. It offers great lounge area and wooden deck with seating area, hammocks, and cable TV surrounded by lush gardens and the nature allure of Montezuma enchantments and a view to the pacific ocean. It is located 20 minutes' walk from "La Cascada", the Montezuma River Waterfall. The rooms and suites offer a private bathroom and a fan. The suites also feature air conditioning, mini fridge and a private furnished balcony with hammocks. Guests at Hotel Aurora can use the common kitchen and they can find a variety of restaurants within 100 metres. Activities such as Isla de Tortuga Island tours can be arranged and it takes 40 minutes' boat trip to reach the area. This hotel is 30 minutes' drive from Cabo Blanco National Park and from Santa Teresa Beach. Juan Santamaria International Airport and the one in Liberia is a 3-hour drive away. The national airport Tambor is 20 minutes away ... more less
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- Also Known As:
- La Aurora Montezuma