My guide book recommended this hotel so we stayed here for two nights. We picked this hotel because it said it had a jacuzzi. Well, it does but they never turn on the heat so its freezing cold right now.
I give this two stars only because of the location and view from our balcony. Otherwise, the beds were horribly uncomfortable. The AC was not adjustable. It was either freezing cold at full blast or you had to turn it off. there were no screens on the windows so we didn't want to sleep with the windows open.
When we arrived, the bathroom was dirty and had the previous guest's trash. The shower is one temperature only and never became hot. It was lukewarm at best.
The worst part was there was some kind of animal (an iguana) that run up and down our tin roof all night long both nights. We never got any sleep.
I would recommend staying at the Sano Banano which doesn't have the view but the rooms looked more comfortable.
The staff never asked how our room was.