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“Great pool and location ... but very dirty” 3 of 5 stars
Review of Hotel El Jardin

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Hotel El Jardin
Montezuma Beach, Montezuma 6000, Costa Rica   |  
Hotel amenities
Ranked #12 of 19 hotels in Montezuma
Brooklyn, New York, United States
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
“Great pool and location ... but very dirty”
3 of 5 stars Reviewed January 30, 2013

The pool and location were the saving graces of this place. Whatever they're not spending on cleaning this place they're definitely putting into keeping the pool looking like something that should go on a postcard.

Maybe I'm getting soft in my 30's, but this place is fairly dirty. We found one monster cockroach (3+" long) in our room along with ants on the bed at various times during our three night stay. There was also another monster roach trying to make it's way into our room but we ended up shooing it away. The rooms are sort of dark and dreary even with the curtains open. I'm not too picky about beds, but as a bunch of other reviewers wrote, they're old and pretty busted. Bathrooms were old and dirty, stains of different sorts on the floor, mold in the shower, etc.

Overall noise wasn't a big problem except one Saturday night when everyone was having full moon parties in town and the techno going until 2am (?). Other than that noise wasn't much of problem given the location in town.

We paid $95 for the night during high season which felt very high for what we got, but our other hotel made a mistake with the reservation. It's probably a $60/night hotel, $70 max.

  • Stayed January 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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183 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
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English first
St. Paul, MN
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 21, 2013

We split our stay in Montezuma between Hotel El Jardin and renting a beach house. The 3 nights we stayed at Jardin were great. The grounds are well maintained and beautiful. We spent a lot of time hanging by the pool, which has it share of both sun and shade. The rooms are clean and the morning coffee is tasty. We had a room by the pool and noise was never an issue. The beds were not the most extravagant, but getting a good night's sleep wasn't a problem. We also never had a problem with bugs. Our room had a little porch area with a hammock, which was great for relaxing. The girls at the front desk are very helpful. They were there to answer questions and help book local tours. I would highly recommend Hotel El Jardin.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Paris, France
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
Reviews in 23 cities Reviews in 23 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 16, 2013

We lucked out when we chose this hotel. The location is perfect (at the top of the town and a short walk to the beach) and the ambience is wonderful (well positioned and charming pool). The best part, to be sure, was the excellent staff. While we were at the hotel, I suffered sever kidney stones. To our dismay, there was not a local doctor but with the help of Stephanie, we were able to arrange for emergency medical assistance in the next town. She was indispensible for getting us the in-term help I needed and assisted us with all of the communication in Spanish. It is rare to find such excellent customer service and we wanted to publicly acknowledge the true "flower" of the Hotel Le Jardin.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Atlanta, Georgia
1 review
4 of 5 stars Reviewed January 2, 2013

My girlfriend and I stayed here for a week during our vacation to Montezuma. We rented one of the houses that the hotel has which have a lot more space than the regular hotel rooms. While the hotel rooms have A/C the house did not. For most people you don't really need it though. The house was a bit hot during the afternoons but during those times we were either hanging out on the beach, the pool or taking a nap on our covered patio that overlooked the ocean. The house has everything you need, stove, coffee maker, utensils, and the loft area where our bedroom was looked out onto the ocean.

In terms of location the hotel is a 5 minute walk to the beach and sits on a small hill overlooking the town. It was nice to be able to walk to the market, restaurants, and shops whenever we needed something but at night the noise from the bars and clubs was annoying. It wasn't overwhelming to the point where we couldn't sleep, but the hotel is right on the main drag so it was an issue at times. The only other issue we had with this place was the bugs. The house is made of wood and very open so mosquitoes and other bugs can get in. This is only an issue at night so be sure to use the provided mosquito netting when you sleep otherwise you will get covered in bug bites.

All in all we had a great stay there. A lot of the other places in town are a bit dumpish looking so this is definitely one of the best places to stay if you are going to Montezuma. I would also recommend Ylang ylang. We didnt stay there but we had dinner there and it was very nice. Its about a 15-20 min walk from town on the beach so its not as noisy but I could see walking to and from town getting a little old if you had to do it a lot.

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 21, 2012 via mobile

We had a great time at this hotel; the two pools and the jacuzzi were great after a long day under the sun. We had a room with a street view so it was a bit noisy, but the room was clean and big enough for two. Nice!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rijeka, Croatia
Top Contributor
75 reviews 75 reviews
19 hotel reviews
Reviews in 45 cities Reviews in 45 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed November 16, 2012

The hotel has the best location, you can't go wrong with it. Nice terrace and beautiful garedn with nice swimming pool. The rooms are very basic but you'll have everything you need. Just enjoy...............................

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 16, 2012

Don't normally write reviews but thought I would make an exception so here goes..

Can't fault the hotel too much. Nice pool and decent location . Rooms were full of bugs though so spent first 10 with my a firm book in hand and went to town on those bad boys. The walls in the room including ceiling were wafer thin so could hear every footstep and groan which wasn't ideal.

My main gripe about the hotel was the unfriendly reception/manager. Despite agreeing a fee for the room the woman twice said a higher price when it came to pay which I found very rude. Another thing, when I asked for an extra towel (they are only changed every couple of days) she blankly refused. I then said we had no hot water for 2 days despite paying for hot water at which point she gave me an extra towel.

In summary it was ok but I wouldn't stay there again. Stay at coba bana and use ylang ylang facilities

  • Stayed November 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel El Jardin

Address: Montezuma Beach, Montezuma 6000, Costa Rica
Location: Costa Rica > Province of Puntarenas > Montezuma
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #12 of 19 hotels in Montezuma
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Hotel El Jardin is located in the center of Montezumaless than 100 meters from the beach.Its constructions are dispersed in various independent buildings, immersed in a exhuberating tropical garden,which is located on a hill, dominating the centre of Montezuma,with a breathless view of the ocean ... more   less 
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Also Known As:
El Jardin Hotel
El Jardin Montezuma

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