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Chez Mu Luxury Villa - Amazing Ocean & Jungle View

Luxury and privacy
Luxury and privacy
Luxury and privacy
We're located on the hills just above Montezuma
Soak away your worries in our beautiful pool.
Dining under the stars.
Living area open to the dining, deck and pool
Montezuma
|
Rental Home – 
3 Bedrooms, 3 Bathrooms, Sleeps 8

Reviews from our community

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Reviews from our community

Date | Rating
  • English first
  • Any
English first
Jonderlus...
Boulder, Colorado
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
“Great view, not-so-great amenities”
3 of 5 stars Reviewed July 9, 2012 for a stay in May 2012

Decent house with a great view. Nearby staff limits privacy. Pool is great, but was not properly maintained.

PROS
--Great view.
--Nice outdoor eating and deck area.
--Well stocked with cookware, dishes, etc.
--The house comes with a printed guide to Montezuma, including maps and details on restaurants, activities, etc.
--Staff is very friendly.


CONS
--Water pressure and hot water were intermittent.
--Washer and dryer were non-functioning, and not hooked up (although the staff volunteered to do laundry for us).
--Exterior doors did not lock (there were three safes to store valuables).
--The internet access is very slow, not at all "high speed".
--Staff is very close by, living in a house just below Chez Mu. They do not speak any English. They come by frequently when you are away from the house (rather than at a specific fixed time every day).
--I got an ear infection on the last day of my visit. We checked the pool with the test strips in the house, and they came up blank for chlorine/bromine sanitizer. When the pool sanitation issue was brought up with the owner, he said that they do everything "by the book".

5 of 5 stars How easy was it to book the property? 5 of 5 stars How helpful were the directions to the property?
5 of 5 stars How easy was key pickup/access to the property? 3 of 5 stars Overall condition of the property
3 of 5 stars Bedding & mattresses 4 of 5 stars Kitchen & utensils
3 of 5 stars Bathroom cleanliness 3 of 5 stars Other facilities & amenities
3 of 5 stars Service
Liked best: the view
Liked least: hot water, internet, pool maintenance
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jul 9, 2012
We appreciate all feedback from our guests. We aim to continuously improve the villa, as the partners David, Luis and I also use the house very often with our families and friends. Between October 2012 and January 2013 we invested in significant upgrades to the house addressing all of Jonathan's concerns, and many more improvements:

- We installed a new water pump system for higher pressure and more constant hot water. We also now also have a private well, so unlike most of Malpais, Sta Teresa and Montezuma, we have a reliable source of fresh water especially in the very dry season

- We have installed a new rail system for the terrace doors, and changed all locks. We also have solar-powered motion-activated flood lights in the exterior, and of course the digital safety boxes in each bedroom. These are just precautions, as luckily the area continues to be extremely safe.

- The Internet service was not properly programmed. We’ve upgraded the router, and now have a reliable 1.5 Mbit/s connection. A free Skype phone is also available.

- The housekeepers typically do the cleaning when guests head out to the beach. If you have a specific time you would like them to come by, just let them know.

- The pool continues to function perfectly. Jonathan was unfortunate to visit in May 2012, when there was an unusual “red tide” contamination off the Pacific coast of Costa Rica. Local newspapers warned of the potential irritation to skin, ears, throat and eyes. Please look up the report in La Nacion on April 4th, 2012, available at the web site: nacion.com/2012-04-05/AldeaGlobal

Also among the many other improvements: marble floors throughout the house (including anti-slip in the terrace), bathrooms totally redone, electrical system upgrades, etc.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Cruzzer20...
Rowlett, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
“great view and extremely intimate with a relaxing setting”
4 of 5 stars Reviewed July 10, 2011 for a stay in July 2011

The view is amazing and Carlos and Yahaira make sure to tend to your every need!
The cookware needs updating. (Not a reason to not stay)
Overall, we all enjoyed it immensely!

4 of 5 stars Value 4 of 5 stars Rooms
3 of 5 stars Location 5 of 5 stars Cleanliness
5 of 5 stars Check in / front desk 5 of 5 stars Service
Traveling group: With Friends
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Young singles Friends getaway
A romantic getaway Families with young children
Families with teenagers Tourists
Large groups
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jul 10, 2011
Glad you had a good stay! We've just placed an order for a new full set of cookware for the house. Thanks for the feedback!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Owner
chezmu
Speaks English
listed since : Dec 2009
Response Rate: 93 %
Response Time: Within two days
Calendar Updated: 1 day ago
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